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Added 44 mins ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Responsible for leading the development and approval of all digital assets to support digital campaigns (eg. head office driven, paid digital and social media, Boehringer websites, 3rd…
Added 1 hour ago
Commercial HVAC Field Service Rep/Trainer
Human Resources
Toronto, ON
Reporting to the Manager, Technical Services & Training, the CAC Field Service Representative and Trainer is a specialist who supports heat-pump and ventilation systems. The role is…
Added 1 hour ago
BH
Product Support Specialist - Membee
Beacon Holdings
Remote, Canada
- Full-time
- Remote
Our customers are lean teams, often one to three people. They tell us that the hands-on setup, training and support we give them is what they value most, so the people in this role matter a…
Added 2 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Demonstrated strength in Microsoft Office applications
Added 2 hours ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
We are seeking a highly motivated, client-focused L1 Technical Support to support our Small and Medium Business (SMB) team as part of the Technical Support team.
Added 4 hours ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
…III is responsible for providing technical and engineering support for field work, and office work performing engineering studies and design work and generating engineering study and field…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…required for minor procedures including an autoclave. A great office staff including Office Manager, 2 MOA’s and a Receptionist will help you settle in, and support your administrative…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Benefit from the best Medical Office Assistant (MOA) to physician ratio, providing seamless workflow and efficiency.
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Benefit from the best Medical Office Assistant (MOA) to physician ratio, providing seamless workflow and efficiency.
Added 6 hours ago
SS
Client Service and Operations Specialist - Security Services
Securiguard Services Ltd.
Ottawa, ON
- Full-time
We are rapidly evolving our business, and we are looking for a seasoned and motivated Client Service and Operations Specialist to oversee the day-to-day operations of our Ottawa Region.…
Added 6 hours ago
MM
Technical Implementation Specialist
Martell Media
Kelowna, BC
- Full-time
Location: After 90 days, this role is required to be in-office in Kelowna full-time
Added 6 hours ago
MD
Artificial Intelligence (AI) Support Developer - Information Technology Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Artificial Intelligence (AI) Support Developer
Added 6 hours ago
MD
IT Advanced Project Manager - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 4
Added 6 hours ago
MD
Facilities and Operations Leader - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 7 hours ago
GD
Specialist, Trainer Operator
General Dynamics Land Systems–Canada
London, ON
- Full-time
Specialist, Trainer Operator Chassis & Weapon
Added 7 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Demonstrated strength in Microsoft Office applications
Added 7 hours ago
SH
Senior Media Relations and Communications Specialist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general direction of the Provincial Lead, Strategic Communications and Stakeholder Relations, the Senior Media Relations and Communications Specialist will:
Added 7 hours ago
UO
Research Assistant, Clinical Neurosciences
University of Calgary
Calgary, AB
- Part-time
…including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based…
Added 7 hours ago
Senior Media Relations and Communications Specialist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Provincial Lead, Strategic Communications and Stakeholder Relations, the Senior Media Relations and Communications Specialist will:
Added 8 hours ago
ST
Senior IT Systems Specialist
Saltworks Technologies
Richmond, BC
- $110,000 to $140,000 CAD / year
- Full-time
Saltworks Technologies has an immediate opening for a Senior IT Systems Specialist. You will own our technology infrastructure, from on-premises servers and cloud platforms to enterprise…
Added 8 hours ago
BT
Articling Student
Baker Tilly Canada
Victoria, BC
- Internship
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 9 hours ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
…business on the features it actually needs, and a high-quality support interaction that also surfaces a product or feature the customer is missing, are both revenue moments. Service quality…
Added 10 hours ago
W
Technical Consultant II, Environmental Scientist
Worley
Calgary, AB
- Full-time
The role combines office-based technical work with travel to customer and project sites as required. Field assignments may include site condition assessments, asset inventory verification,…
Added 11 hours ago
MD
Parks and Trails Grants Specialist Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: DNR Parks & Trails Central Office
Added 11 hours ago
MD
Senior Learning & Development Specialist - Training & Development Spec 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Senior Learning & Development Specialist serves as a learning and development strategist and designer on the Employee Experience Team. This position is responsible for developing,…

HDR

IT Support Specialist II

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 2 years of experience in technical support of PC, networks and servers.
Posting language: English
Posted: Oct 30, 2026

Original job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of IT Support Specialist II, we'll count on you to:

Provide technical support to users by responding to incoming requests for IT support and resolving network, hardware and software issues with computers.
Perform technical maintenance and software installations and updates.
Ability to apply technology to address business needs.
Assisting staff to achieve efficient and effective use of computing technology and maximize. utilization of computer resources.
Combine a breadth of IT experience with an overarching concern for excellent customer service.
Participate in enterprise-wide IT projects and initiatives.
Diagnose system hardware, software, and operator problems.
Provide desk side assistance upon request for enterprise applications.
Responsible to request hardware and software through the requisition system.
Provide hardware, software, mobile device, and printing support.
Assist with the inventory management of all IT assets.
Communicate technical support topics or issues of interest.
Work with Systems Administrators in performing IT infrastructure processes and procedures as needed.
Provide advanced troubleshooting on complicated IT issues.
Serve as an example to junior staff when it comes to complicated technical issues.
Perform other duties as needed.
This position may require up to 15%25 travel for scheduled activities.

Preferred Qualifications

Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS.
This position may include travel.
Working knowledge of Windows 11/M365.
Knowledge of A&E Industry.
Degree in Computer Science/MIS-related area or equivalent work experience.

Required Qualifications

A minimum of 2 years of experience in technical support of PC, networks and servers.
Excellent working knowledge of personal computer and peripherals.
Experience in systems operations and maintenance.
Working knowledge of Microsoft Office applications.
Excellent client service, interpersonal and communication skills.
Self-starter able to handle multiple tasks and deadlines.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

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More about this job

Responsibilities

The IT Support Specialist II provides technical support for hardware, software, and network issues while assisting staff with efficient technology utilization. They also participate in enterprise-wide projects, manage IT assets, and perform infrastructure maintenance.

Requirements

Candidates must have at least 2 years of experience in technical support for PCs, networks, and servers. A degree in Computer Science or a related field is preferred, along with proficiency in Windows 11, M365, and A&E industry software.

Skills

Technical support
Hardware troubleshooting
Software installation
Network support
Windows 11
M365
Inventory management
Customer service
Communication skills
MicroStation
AutoCAD
ProjectWise
GIS
Systems operations
Maintenance
Troubleshooting

Benefits

Employee ownership
Inclusive environment
Employee network groups

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Network
Windows 11
M365
MicroStation
AutoCAD
ProjectWise
GIS
A&E Industry
Computer Science
MIS
Technical Support
Systems Operations
Maintenance
Inventory Management
Troubleshooting
Infrastructure
Client Service
Enterprise Applications
Mobile Device Support
Printing Support
On-call
Business Continuity

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