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Added 1 min ago
PE
Intermediate Recruitment Specialist
Phasor Engineering Inc
Calgary, AB
- $70,000 to $100,000 CAD / year
- Contract
…testing and commissioning of medium and high-voltage electrical…
Added 1 min ago
HD
Cyber and System Security Specialist
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Full-time
Reporting to the Manager, Infrastructure Services, the successful candidate will lead within the operations and security function in the IIT department, providing guidance and recommend…
Added 31 mins ago
MA
Website Transformation Digital Communications Specialist
Manpower Alberta
Calgary, AB
- Contract
We are seeking a strategic Digital Communications Specialist to lead the business and content transformation of our corporate website ecosystem. Rather than writing code or configuring…
Added 1 hour ago
G
Spécialiste en tests de logiciels / Software Test Specialist
Genetec
Sherbrooke, QC
- Full-time
…permettons aux clients d'assurer une meilleure sécurité de leurs infrastructure et…
Added 1 hour ago
S
Permits, Licences and Authorizations (PLA) Specialist – Alto project / Cadence
SYSTRA
Toronto, ON
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 1 hour ago
S
Commercial Specialist – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 1 hour ago
S
Permits, Licences and Authorizations (PLA) Specialist – Alto project / Cadence
SYSTRA
Montreal, QC
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 1 hour ago
S
Civil Designer – Civil 3D proficient
SYSTRA
Toronto, ON
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 1 hour ago
S
Procurement & Invoicing Specialist – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
…a new railway line, increasing the capacity of the existing infrastructure, privatization of a…
Added 1 hour ago
MM
IT Operations and System Specialist
Miltera Machining Research Corp.
Cambridge, ON
- Other
We are seeking a proactive, self-directed IT Operations and System Specialist to own, stabilize, and modernize our technology environment in a fast-paced manufacturing setting. In this…
Added 1 hour ago
M
RQ11527 - Middleware Specialist - Senior
Maarut
Toronto, ON
- Contract
systems and layers (application, middleware, infrastructure)
Added 1 hour ago
Data Center Asset Management, Specialist
Bell
Regina, SK
Bell is seeking an experienced Asset Management Specialist – Data Center Infrastructure – to lead the asset lifecycle governance for its national portfolio of data centers. Reporting to the…
Added 2 hours ago
SG
Structured Finance Loan Closing Specialist
Societe Generale
Montreal, QC
- Full-time
Added 2 hours ago
T
Senior Project Cost Specialist
Tiree
Ottawa, ON
- Full-time
We deliver complex building and infrastructure projects that drive excellence from inception to completion. Our mission is to empower our clients and teams to achieve unparalleled success…
Added 2 hours ago
Senior Project Cost Specialist
Tiree
Ottawa, ON
We deliver complex building and infrastructure projects that drive excellence from inception to completion. Our mission is to empower our clients and teams to achieve unparalleled success…
Added 2 hours ago
S
Senior Security Analyst
SAP
Toronto, ON
- Full-time
SAP Enterprise Cloud Services is looking for a Senior Security Specialist with a strong technological and security background across the stack. Your focus topic will be Security Incident…
Added 2 hours ago
Senior Technical Specialist
Insurance Corporation of British Columbia
North Vancouver, BC
The Information Services Division is currently looking for a Senior Technical Specialist. In this position, you will provide senior-level technical leadership for the design,…
Added 2 hours ago
PI
End-User Support Specialist – 1 year contract
Pinchin in Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Join Pinchin’s IT team as an End-User Support Specialist and build your hands-on experience supporting employees and technology across the organization. This is a 1-year contract based in…
Added 3 hours ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 5
Added 3 hours ago
A
AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
Participe à la mise en œuvre et à la configuration des initiatives d’automatisation des tests ou d’infrastructure.
Added 3 hours ago
PC
Sr Specialist - IT Tech Projects
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 4 hours ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON · Davis Computer Research Centre
- Full-time
The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the David R. Cheriton…
Added 4 hours ago
UO
Information Technology Specialist
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
The Information Technology Specialist (IT Specialist) is responsible for the provision and support of all information technology and related computing systems in the David R. Cheriton…
Added 4 hours ago
B
Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
Collaborate with infrastructure, application, security, and vendor teams to resolve complex technical issues.
Added 4 hours ago
I(
Senior Core Platform Engineer
IRC (Instant Risk Coverage)
Toronto, ON
- Full-time
Beyond the integration layer, you'll need a working mental model of the systems around you - front end, data, and infrastructure. Not because you'll own them, but because understanding how…

HDR

IT Support Specialist II

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: A minimum of 2 years of experience in technical support of PC, networks and servers.
Posting language: English
Posted: Oct 30, 2026

Original job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of IT Support Specialist II, we'll count on you to:

Provide technical support to users by responding to incoming requests for IT support and resolving network, hardware and software issues with computers.
Perform technical maintenance and software installations and updates.
Ability to apply technology to address business needs.
Assisting staff to achieve efficient and effective use of computing technology and maximize. utilization of computer resources.
Combine a breadth of IT experience with an overarching concern for excellent customer service.
Participate in enterprise-wide IT projects and initiatives.
Diagnose system hardware, software, and operator problems.
Provide desk side assistance upon request for enterprise applications.
Responsible to request hardware and software through the requisition system.
Provide hardware, software, mobile device, and printing support.
Assist with the inventory management of all IT assets.
Communicate technical support topics or issues of interest.
Work with Systems Administrators in performing IT infrastructure processes and procedures as needed.
Provide advanced troubleshooting on complicated IT issues.
Serve as an example to junior staff when it comes to complicated technical issues.
Perform other duties as needed.
This position may require up to 15%25 travel for scheduled activities.

Preferred Qualifications

Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS.
This position may include travel.
Working knowledge of Windows 11/M365.
Knowledge of A&E Industry.
Degree in Computer Science/MIS-related area or equivalent work experience.

Required Qualifications

A minimum of 2 years of experience in technical support of PC, networks and servers.
Excellent working knowledge of personal computer and peripherals.
Experience in systems operations and maintenance.
Working knowledge of Microsoft Office applications.
Excellent client service, interpersonal and communication skills.
Self-starter able to handle multiple tasks and deadlines.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

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More about this job

Responsibilities

The IT Support Specialist II provides technical support for hardware, software, and network issues while assisting staff with efficient technology utilization. They also participate in enterprise-wide projects, manage IT assets, and perform infrastructure maintenance.

Requirements

Candidates must have at least 2 years of experience in technical support for PCs, networks, and servers. A degree in Computer Science or a related field is preferred, along with proficiency in Windows 11, M365, and A&E industry software.

Skills

Technical support
Hardware troubleshooting
Software installation
Network support
Windows 11
M365
Inventory management
Customer service
Communication skills
MicroStation
AutoCAD
ProjectWise
GIS
Systems operations
Maintenance
Troubleshooting

Benefits

Employee ownership
Inclusive environment
Employee network groups

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Network
Windows 11
M365
MicroStation
AutoCAD
ProjectWise
GIS
A&E Industry
Computer Science
MIS
Technical Support
Systems Operations
Maintenance
Inventory Management
Troubleshooting
Infrastructure
Client Service
Enterprise Applications
Mobile Device Support
Printing Support
On-call
Business Continuity

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