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Added 2 mins ago
SG
Structured Finance Loan Closing Specialist
Societe Generale
Montreal, QC
- Full-time
Management of on-going covenants and compliance (collateral, document tracking, etc.); Update covenant compliance requirements as documents are received; prepare and distribute Covenant…
Added 2 mins ago
FR
Sustainability Specialist
FirstService Residential Canada
Mississauga, ON
- Full-time
…FirstService Energy works as an integrated extension of the property management team. By combining energy expertise with the day-to-day operational knowledge of FirstService Residential, we…
Added 2 mins ago
UI
Automotive Parts Specialist
UAP Inc.
Pickering, ON
- $21 to $28 CAD / hour
- Full-time
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents…
Added 2 mins ago
LL
Facilities Maintenance Planner- 6 Month Contract
Liebherr-Canada Ltd.
Burlington, ON
- Contract
Knowledge of Fiix a Computerized Maintenance Management System (CMMS) required.
Added 2 mins ago
UI
Automotive Parts Specialist
UAP Inc.
Hamilton, ON
- $21 to $28 CAD / hour
- Full-time
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents…
Added 2 mins ago
T
Senior Marketing Coordinator
Truman
Calgary, AB
- Full-time
Apply working knowledge of websites, email, social, listings and analytics to planning and quality checks; specialists retain technical implementation and channel execution.
Added 2 mins ago
D
Junior IT Support Specialist (Part-time)
DEPT®
Toronto, ON
- Part-time
…troubleshooting of hardware/software/networking issues, user access management, and supporting day-to-day IT…
Added 2 mins ago
S
Retail Sales Associate
Skechers
Calgary, AB
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 2 mins ago
NF
Category Specialist
Nature's Fare Markets
Surrey, BC
- Full-time
The Category Specialist plays a key support role within the Corporate Purchasing team, providing essential administrative , executional, and analytical support to the Category Manager(s).…
Added 17 mins ago
CE
Cyber Security Specialist
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager, Cyber Security Operation, the Cyber Security Specialist is a senior technical resource within the Cyber Security Operations team, providing expert-level…
Added 17 mins ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON · FCP
- Full-time
Develops and maintains in-depth knowledge of business and related risk management requirements and legislative/ regulatory directives and guidance.
Added 32 mins ago
S
Senior Security Analyst
SAP
Toronto, ON
- Full-time
SAP Enterprise Cloud Services is looking for a Senior Security Specialist with a strong technological and security background across the stack. Your focus topic will be Security Incident…
Added 32 mins ago
SC
Environmental Health Safety Specialist
St Clair Mechanical Inc.
Brigden, ON
- Full-time
Candidates should possess knowledge of Occupational Health and Environment Health and Safety (EHS) practices, including regulatory compliance and risk management.
Added 32 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 32 mins ago
K
KC Finance Accounts Receivable Specialist
Kuehne+Nagel
Vancouver, BC
- Full-time
The Accounts Receivable Specialist is responsible for supporting the day-to-day financial operations of the Knowledge Center, with a focus on maximizing cash flow, reducing Days Sales…
Added 32 mins ago
B
Senior Eddy Current Specialist
BWXT
Kitchener, ON
- Full-time
As our Senior Technical Specialist, Balance of Plant Eddy Current you will be accountable for the end-to-end planning, preparation, and successful execution of Balance of Plant Eddy Current…
Added 32 mins ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 32 mins ago
M
RQ11656 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
Added 32 mins ago
Senior Technical Specialist
Insurance Corporation of British Columbia
North Vancouver, BC
Demonstrated knowledge of Azure security services such as Microsoft Entra ID, Conditional Access, Privileged Identity Management, Azure Policy, Defender for Cloud, Microsoft Sentinel, Key…
Added 47 mins ago
Laboratory Technician
University of Toronto
Toronto, ON
…Furthermore, the department provides a rigorous undergraduate specialist and major in Molecular Genetics and Microbiology. Our faculty, fellows, and students are highly acclaimed for…
Added 47 mins ago
Senior Specialist, Subcontracts Management
L3Harris Technologies
Mirabel, QC
Job Title: Senior Specialist, Subcontracts Management
Added 47 mins ago
WHS Specialist
Amazon
Mississauga, ON
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 1 hour ago
SJ
C.T. Technologist CT
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Shares their knowledge and expertise collaboratively with other members of the healthcare team, such as both staff and students, both internally and externally in a positive manner that…
Added 1 hour ago
PH
Registered Nurse Resource Team
Providence Healthcare
Toronto, ON
- Part-time
…actions and ongoing professional development. The RN uses her/his knowledge, communication, leadership and decision making skills to meet the health needs of patient/clients, and families…
Added 1 hour ago
SH
Technical Applications Specialist
Siemens Healthineers
Oakville, ON
- Temporary
The Technical Applications Specialist is responsible for providing clinical/technical applications support and troubleshooting (based on their specific and specialized training),…

HDR

IT Support Specialist II

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: A minimum of 2 years of experience in technical support of PC, networks and servers.
Posting language: English
Posted: Oct 30, 2026

Original job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of IT Support Specialist II, we'll count on you to:

Provide technical support to users by responding to incoming requests for IT support and resolving network, hardware and software issues with computers.
Perform technical maintenance and software installations and updates.
Ability to apply technology to address business needs.
Assisting staff to achieve efficient and effective use of computing technology and maximize. utilization of computer resources.
Combine a breadth of IT experience with an overarching concern for excellent customer service.
Participate in enterprise-wide IT projects and initiatives.
Diagnose system hardware, software, and operator problems.
Provide desk side assistance upon request for enterprise applications.
Responsible to request hardware and software through the requisition system.
Provide hardware, software, mobile device, and printing support.
Assist with the inventory management of all IT assets.
Communicate technical support topics or issues of interest.
Work with Systems Administrators in performing IT infrastructure processes and procedures as needed.
Provide advanced troubleshooting on complicated IT issues.
Serve as an example to junior staff when it comes to complicated technical issues.
Perform other duties as needed.
This position may require up to 15%25 travel for scheduled activities.

Preferred Qualifications

Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS.
This position may include travel.
Working knowledge of Windows 11/M365.
Knowledge of A&E Industry.
Degree in Computer Science/MIS-related area or equivalent work experience.

Required Qualifications

A minimum of 2 years of experience in technical support of PC, networks and servers.
Excellent working knowledge of personal computer and peripherals.
Experience in systems operations and maintenance.
Working knowledge of Microsoft Office applications.
Excellent client service, interpersonal and communication skills.
Self-starter able to handle multiple tasks and deadlines.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

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More about this job

Responsibilities

The IT Support Specialist II provides technical support for hardware, software, and network issues while assisting staff with efficient technology utilization. They also participate in enterprise-wide projects, manage IT assets, and perform infrastructure maintenance.

Requirements

Candidates must have at least 2 years of experience in technical support for PCs, networks, and servers. A degree in Computer Science or a related field is preferred, along with proficiency in Windows 11, M365, and A&E industry software.

Skills

Technical support
Hardware troubleshooting
Software installation
Network support
Windows 11
M365
Inventory management
Customer service
Communication skills
MicroStation
AutoCAD
ProjectWise
GIS
Systems operations
Maintenance
Troubleshooting

Benefits

Employee ownership
Inclusive environment
Employee network groups

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Network
Windows 11
M365
MicroStation
AutoCAD
ProjectWise
GIS
A&E Industry
Computer Science
MIS
Technical Support
Systems Operations
Maintenance
Inventory Management
Troubleshooting
Infrastructure
Client Service
Enterprise Applications
Mobile Device Support
Printing Support
On-call
Business Continuity

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