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Added 1 day ago
ST
Corporate Travel Team Lead (Sabre Specialist)
Snowstorm Technologies
Vancouver, BC
- Full-time
…transparency, scalability, and competitive pricing. With a global network of over 60,000 travel agents and more than 10 million room nights processed annually, Snowstorm operates at…
Added 1 day ago
UH
Research Technician II
University Health Network
Toronto, ON
- Contract
This is a dual role. The successful candidate will serve as the lab's in vivo mouse specialist, managing our mouse colony and performing the transplantation, treatment and tissue-harvest…
Added 1 day ago
WM
Operations Specialist (Part-time, Second Shift)
Waste Management, Inc.
Forest, ON
- Part-time
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.
Added 1 day ago
H
IT Support Specialist II
HDR
Vancouver, BC
- Full-time
In the role of IT Support Specialist II, we'll count on you to:
Added 2 days ago
SR
Technical Support Specialist II
Stellar Recruitment Inc.
Vancouver, BC
- $40 to $50 CAD / hour
- Contract
Collaborate with Tier 1 Service Desk, Tier 3 Network & Server Operations, Tier 3 Client Technology teams, and third-party vendors to resolve complex technical issues and ensure effective…
Added 2 days ago
WM
Spécialiste des opérations de flotte / Fleet Operations Specialist
Waste Management, Inc. (WM)
Sainte-Sophie, QC
- Full-time
Nous sommes présentement à la recherche d’un(e) Spécialiste des opérations de flotte / Fleet Operations Specialist pour notre bureau à Ste-Sophie.
Added 4 days ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
See what it’s like to work at AGS by searching #LifeAtAGS on any social network.
Added 4 days ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
See what it’s like to work at AGS by searching on any social network.
Added 5 days ago
SJ
Clinical Educator Nursing - Oncology & Endoscopy (2L Surgery and Endoscopy)
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Participates in the hospital's network of Clinical Educators - Nursing and works with other Clinical Educator - Nursing colleagues
Added 5 days ago
CF
Senior Security Specialist
CI Financial
Toronto, ON
- Full-time
The Security Analyst II (Senior Security Specialist) is a senior hands-on security professional responsible for identifying, assessing, and remediating enterprise security risk. The role…
Added 5 days ago
Brokerage & Logistics Rep II - Int
Farrow
Lasalle, ON
…management, duty recovery and regulations compliance. With a strong network of locations across North America, Farrow manages over 500 employees with 15 offices and warehouses, including…
Added 5 days ago
A
1849 - Bilingual ATS Service Desk Specialist II
Amyantek
Montreal, QC
- Contract
Position Title: 1849 - Bilingual ATS Service Desk Specialist II
Added 8 days ago
TG
Accounting Specialist I
The Global Institute for Health and Human Rights
Alameda, SK
- Full-time
Share This: Share Accounting Specialist I on FacebookShare Accounting Specialist I on LinkedInShare Accounting Specialist I on X
Added 9 days ago
AG
Full-Cycle Engineering Recruiter II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
See what it’s like to work at AGS by searching #LifeAtAGS on any social network.
Added 9 days ago
PI
Technology Specialist II, Support and Infrastructure Operations
Perimeter Institute
Waterloo, ON
- $66,200 to $71,000 CAD / year
- Full-time
Build the technology that powers discovery. Perimeter Institute is hiring a Technology Specialist II, Support and Infrastructure Operations to deliver secure, reliable, and innovative…
Added 10 days ago
WM
Communications Specialist
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
Added 10 days ago
WM
Senior Fleet Manager (Maintenance)
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Direct supervision of: 1 Fleet Manager (Afternoon shift), 9-12 mechanics and 1 fleet operations specialist & responsible for 60 to 80 assets.
Added 10 days ago
1
Certified Dental Assistant - Queen Street Dental Centre
123Dentist
Toronto, ON
- $20 to $23 CAD / hour
- Part-time
We are a busy, multi-disciplinary, general and specialist office located on Queen Street East in the Leslieville neighborhood of Toronto. Join our wonderful, friendly and talented team at…
Added 10 days ago
SC
GIS Specialist II, Transportation
Strathcona County
Sherwood Park, AB
- Full-time
Bring your GIS expertise to a role where your work will directly support the future of our transportation network. Reporting to the Transportation Programming Coordinator, the GIS…
Added 10 days ago
AG
Recruitment Relationship Manager II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
See what it’s like to work at AGS by searching on any social network.
Added 10 days ago
AG
Recruitment Relationship Manager II 6-Month Contract
Allegis Global Solutions
Mississauga, ON
- $43 CAD / hour
- Full-time
See what it’s like to work at AGS by searching #LifeAtAGS on any social network.
Added 10 days ago
IS Product Support Specialist II
Farrow
Windsor, ON
…management, duty recovery and regulations compliance. With a strong network of locations across North America, Farrow manages over 500 employees with 15 offices and warehouses, including…
Added 11 days ago
4S
Senior OpenStack Cloud Engineer
49 Solutions
Ottawa, ON
- $800 to $950 CAD / hour
- Contract
The ideal candidate is a hands-on OpenStack specialist who has direct experience deploying, supporting, troubleshooting, and providing technical guidance within complex OpenStack…
Added 11 days ago
B
Specialist II-IC Infrastructure Engineering (New or Recent Graduate)
BMO
Barrie, ON · BCC
- Full-time
Diagnoses complex network, storage and server issues and implements corrective solutions.
Added 11 days ago
SJ
Information Technology Specialist
Signet Jewelers
Markham, ON
- Full-time
The IT Specialist provides technical support and assistance to users across the organization, ensuring smooth operation of computer systems and networks. Responsibilities include…

HDR

IT Support Specialist II

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 2 years of experience in technical support of PC, networks and servers.
Posting language: English
Posted: Oct 30, 2026

Original job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of IT Support Specialist II, we'll count on you to:

Provide technical support to users by responding to incoming requests for IT support and resolving network, hardware and software issues with computers.
Perform technical maintenance and software installations and updates.
Ability to apply technology to address business needs.
Assisting staff to achieve efficient and effective use of computing technology and maximize. utilization of computer resources.
Combine a breadth of IT experience with an overarching concern for excellent customer service.
Participate in enterprise-wide IT projects and initiatives.
Diagnose system hardware, software, and operator problems.
Provide desk side assistance upon request for enterprise applications.
Responsible to request hardware and software through the requisition system.
Provide hardware, software, mobile device, and printing support.
Assist with the inventory management of all IT assets.
Communicate technical support topics or issues of interest.
Work with Systems Administrators in performing IT infrastructure processes and procedures as needed.
Provide advanced troubleshooting on complicated IT issues.
Serve as an example to junior staff when it comes to complicated technical issues.
Perform other duties as needed.
This position may require up to 15%25 travel for scheduled activities.

Preferred Qualifications

Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS.
This position may include travel.
Working knowledge of Windows 11/M365.
Knowledge of A&E Industry.
Degree in Computer Science/MIS-related area or equivalent work experience.

Required Qualifications

A minimum of 2 years of experience in technical support of PC, networks and servers.
Excellent working knowledge of personal computer and peripherals.
Experience in systems operations and maintenance.
Working knowledge of Microsoft Office applications.
Excellent client service, interpersonal and communication skills.
Self-starter able to handle multiple tasks and deadlines.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

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More about this job

Responsibilities

The IT Support Specialist II provides technical support for hardware, software, and network issues while assisting staff with efficient technology utilization. They also participate in enterprise-wide projects, manage IT assets, and perform infrastructure maintenance.

Requirements

Candidates must have at least 2 years of experience in technical support for PCs, networks, and servers. A degree in Computer Science or a related field is preferred, along with proficiency in Windows 11, M365, and A&E industry software.

Skills

Technical support
Hardware troubleshooting
Software installation
Network support
Windows 11
M365
Inventory management
Customer service
Communication skills
MicroStation
AutoCAD
ProjectWise
GIS
Systems operations
Maintenance
Troubleshooting

Benefits

Employee ownership
Inclusive environment
Employee network groups

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Network
Windows 11
M365
MicroStation
AutoCAD
ProjectWise
GIS
A&E Industry
Computer Science
MIS
Technical Support
Systems Operations
Maintenance
Inventory Management
Troubleshooting
Infrastructure
Client Service
Enterprise Applications
Mobile Device Support
Printing Support
On-call
Business Continuity

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