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Added 10 mins ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
Brodie League is more than a basketball league, it’s a community. As one of North America’s fastest-growing sports brands, Brodie League is redefining adult recreational basketball by…
Added 25 mins ago
SJ
Health Care Attendant 2E Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Personal Support Worker Certificate from an accredited community college/approved by the Ontario Ministry of Colleges and Universities that is no less than 625 hours in length
Added 25 mins ago
SM
Admin Assistant CM Concurrent Disorders ACT Team
St. Michael's Hospital
Toronto, ON
- Temporary
The Concurrent Disorders Assertive Community Treatment (ACT) program is a new innovative partnership initiative between Unity Health Toronto (St. Michael’s Site) and Toronto Public Health.…
Added 25 mins ago
SJ
Dietetic Technician Nutrition Services - Diet Office
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Graduate or enrolled in a Dietitians of Canada recognized two-year Community College Program in Food & Nutrition Management or a four year Nutrition Undergraduate Degree.
Added 25 mins ago
SM
Peer Support Specialist Concurrent Disorders ACT Team
St. Michael's Hospital
Toronto, ON
- Temporary
Educates community service providers and other stakeholders regarding relevant mental health issues, consumer issues, and the peer support specialist role.
Added 25 mins ago
UO
Events and Communications Assistant, Snyder Institute for Chronic Diseases
University of Calgary
Calgary, AB
- Full-time
…the Snyder Institute, as well as the Institute's donors and community…
Added 25 mins ago
UO
Research Technician, Cardiac Sciences
University of Calgary
Calgary, AB
- Full-time
Operate equipment safely, perform routine cleaning and maintenance within training, and report faults requiring specialist support
Added 25 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Cobourg, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
DC
Payroll & Benefits Specialist
DIVERSEcity Community Resources Society
Surrey, BC
- Part-time
Job Title: Payroll & Benefits Specialist (Pending Classification Review)
Added 25 mins ago
R
Senior Specialist, Digital Marketing Corporate Communications (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
As Senior Specialist, Digital Marketing, you will be a key player in the public broadcaster’s corporate communications activities, helping us engage with Canadians and employees across the…
Added 25 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 55 mins ago
TM
Mental Health Consultant
Toronto Metropolitan University
Toronto, ON
- Full-time
…Family Assistance Program (EFAP), extended health benefits, community…
Added 55 mins ago
D
GenAI & Python Specialist - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
Deloitte passively is seeking an experienced GenAI & Python Specialist to join our dynamic Operate team on a 1‑year fixed term employment basis. In this role, you will design, build, and…
Added 55 mins ago
AC
Spécialiste Principal En Gestion Des Contrats
Aston Carter
Montreal, QC
- $58 to $63 CAD / hour
- Full-time
The Contract Management Specialist is responsible for reviewing customer contracts, analyzing contractual requirements, and flowing down obligations, risks, and liabilities to suppliers.…
Added 55 mins ago
TM
Director, Student Integrated Health & Wellbeing
Toronto Metropolitan University
Toronto, ON
- Full-time
…Toronto Metropolitan University (TMU) that reflect a university community that is fully committed and engaged in developing and sustaining supportive environments that foster wellbeing and…
Added 55 mins ago
TM
Senior Learning Consultant, Employee Mental Health and Wellbeing
Toronto Metropolitan University
Toronto, ON
- Temporary
…collaboratively with the Director, Workplace Wellbeing Services and community partners, you’ll develop engaging workshops, online learning and practical toolkits that promote psychological…
Added 55 mins ago
DN
Technical Sales - Electronics Canada
Dyno Nobel
North Bay, ON
- Full-time
Provide product specialist knowledge and system support for Dyno Nobel’s Electronic Initiation Systems
Added 55 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Real Property Management, provides complex real property management services to support the delivery of Client-Partner real property projects and programs. The…
Added 55 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Project Management, provides program and project management services to support the delivery of infrastructure and environmental projects. The incumbent acts as a…
Added 55 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Specialist, Real Property Management, provides real property management services to support the delivery of Client-Partner real property projects and programs. The incumbent…
Added 55 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…contact for owner-managed businesses, professional practices, and community organizations in the…
Added 55 mins ago
BT
Accounting Technician
Baker Tilly Canada
Winnipeg, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 hour ago
AC
Spécialiste En Recouvrement
Aston Carter
Montreal, QC · Saint-Leonard, Quebec
- $28 to $36 CAD / hour
- Contract
The collections specialist manages the full accounts receivable cycle, from manual intercompany invoicing to bank deposits, while conducting regular phone-based collections with customers.…
Added 1 hour ago
C
Forward Deployed Engineer, Infrastructure Specialist (North America)
Cohere
Remote, Canada
- Full-time
- Remote
For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Thunder Bay, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…

HDR

IT Support Specialist II

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 2 years of experience in technical support of PC, networks and servers.
Posting language: English
Posted: Oct 30, 2026

Original job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of IT Support Specialist II, we'll count on you to:

Provide technical support to users by responding to incoming requests for IT support and resolving network, hardware and software issues with computers.
Perform technical maintenance and software installations and updates.
Ability to apply technology to address business needs.
Assisting staff to achieve efficient and effective use of computing technology and maximize. utilization of computer resources.
Combine a breadth of IT experience with an overarching concern for excellent customer service.
Participate in enterprise-wide IT projects and initiatives.
Diagnose system hardware, software, and operator problems.
Provide desk side assistance upon request for enterprise applications.
Responsible to request hardware and software through the requisition system.
Provide hardware, software, mobile device, and printing support.
Assist with the inventory management of all IT assets.
Communicate technical support topics or issues of interest.
Work with Systems Administrators in performing IT infrastructure processes and procedures as needed.
Provide advanced troubleshooting on complicated IT issues.
Serve as an example to junior staff when it comes to complicated technical issues.
Perform other duties as needed.
This position may require up to 15%25 travel for scheduled activities.

Preferred Qualifications

Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS.
This position may include travel.
Working knowledge of Windows 11/M365.
Knowledge of A&E Industry.
Degree in Computer Science/MIS-related area or equivalent work experience.

Required Qualifications

A minimum of 2 years of experience in technical support of PC, networks and servers.
Excellent working knowledge of personal computer and peripherals.
Experience in systems operations and maintenance.
Working knowledge of Microsoft Office applications.
Excellent client service, interpersonal and communication skills.
Self-starter able to handle multiple tasks and deadlines.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist II provides technical support for hardware, software, and network issues while assisting staff with efficient technology utilization. They also participate in enterprise-wide projects, manage IT assets, and perform infrastructure maintenance.

Requirements

Candidates must have at least 2 years of experience in technical support for PCs, networks, and servers. A degree in Computer Science or a related field is preferred, along with proficiency in Windows 11, M365, and A&E industry software.

Skills

Technical support
Hardware troubleshooting
Software installation
Network support
Windows 11
M365
Inventory management
Customer service
Communication skills
MicroStation
AutoCAD
ProjectWise
GIS
Systems operations
Maintenance
Troubleshooting

Benefits

Employee ownership
Inclusive environment
Employee network groups

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Network
Windows 11
M365
MicroStation
AutoCAD
ProjectWise
GIS
A&E Industry
Computer Science
MIS
Technical Support
Systems Operations
Maintenance
Inventory Management
Troubleshooting
Infrastructure
Client Service
Enterprise Applications
Mobile Device Support
Printing Support
On-call
Business Continuity

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