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Added 10 mins ago
QT
Spécialiste en assurance de la qualité (AQ) / Quality Assurance (QA) Specialist
Quantum Technology Recruiting Inc. (QTR)
Montreal, QC
- $65,000 to $80,000 CAD / year
- Full-time
Position: Quality Assurance (QA) Specialist | Public Safety Software
Added 10 mins ago
LM
Ice cream reviewer
Lever Middleware Test Company
Toronto, ON
- Full-time
We are looking for a Product Specialist to join our growing team. Product Specialists have a direct impact on the experiences of millions of players around the world. You’ll contribute to…
Added 25 mins ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
A Bachelor’s degree in Computer Science, Information Technology (IT), Software Engineering, Management Information Systems, or a closely related field can substitute for one (1) year of…
Added 39 mins ago
A
AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
Added 39 mins ago
FC
Junior Building Design Specialist
Fluor Corporation
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 39 mins ago
FC
Intermediate Building Design Specialist
Fluor Corporation
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 1 hour ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Sherwood Park, AB
- Full-time
Utilize advanced software and technology, along with a variety of hand tools and rigging equipment, to diagnose and repair equipment
Added 1 hour ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Fort McMurray, AB
- Full-time
Utilize advanced software and technology, along with a variety of hand tools and rigging equipment, to diagnose and repair equipment
Added 1 hour ago
JS
Product Support Technical Specialist
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 1 hour ago
JC
Product Support Technical Specialist
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 1 hour ago
I(
Senior Core Platform Engineer
IRC (Instant Risk Coverage)
Toronto, ON
- Full-time
6–10 years of backend software engineering experience, with meaningful time spent building platform or integration-layer systems.
Added 2 hours ago
SS
Head of Hardware
SkyCan Systems
Barrie, ON
- Full-time
…transmission links (link protocol and message handling sit with the Software division). Link budget literacy, antenna placement, COTS radio/telemetry module integration (Wi-Fi, 4G/5G LTE,…
Added 2 hours ago
M
Specialist, Data Governance and Strategy
Moneris
Toronto, ON
- Full-time
Partner with Data Engineering, Architecture, Security, and business teams to embed governance capabilities into data products and pipelines.
Added 2 hours ago
W
Senior Process Engineer - Uranium Processing Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
Wood currently has an exciting opportunity for a Senior Process Engineer - Uranium Processing Specialist at any of our Wood offices in BC, AB, or SK. Reporting to the Process Department…
Added 2 hours ago
JE
Technology Manager
Just Eat Takeaway.com
ON
- Full-time
…design and technical implementation of solutions built by your engineering team. We engineer for high scale and low latency, ensuring our location insights operate in near real-time while…
Added 2 hours ago
H
Production Support Specialist
Hays
Montreal, QC
- Contract
The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while…
Added 2 hours ago
H
IT Support Specialist II
HDR
Vancouver, BC
- Full-time
In the role of IT Support Specialist II, we'll count on you to:
Added 3 hours ago
M
AI GTM and Automation Specialist
Maplesoft
Waterloo, ON
- Full-time
For over 35 years, Maplesoft™ has been a leading provider of software tools for engineering, science, research and teaching. Maple is math software that combines the world's most powerful…
Added 3 hours ago
M
Rail Operations Specialist
Metrolinx
Canada
- Full-time
Our Network Operations Planning team is looking for a Rail Operations Specialist. This position is accountable for representing GO and UPE rail operations, supporting the review and…
Added 3 hours ago
HO
Full-Stack Developer (Digital Product Developer)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
Graduation from a college or technical institute in information technology, computer science, software engineering, or another related field, or an acceptable combination of education,…
Added 3 hours ago
HO
Intermediate Full-Stack Developer (Intermediate Digital Product Developer)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
Graduation from a college or technical institute in information technology, computer science, software engineering, or another related field, or an acceptable combination of education,…
Added 3 hours ago
HO
Senior Full-Stack Developer (Senior Digital Product Developer)
House of Commons (Canada) / Chambre des communes (Canada)
Ottawa, ON
- Full-time
Graduation from a college or technical institute in information technology, computer science, software engineering, or another related field, or an acceptable combination of education,…
Added 4 hours ago
AL
Electronic Manufacturing Support Specialist
Alert Labs Inc.
Waterloo, ON
- Full-time
…reduce risk, and operate more efficiently. Our hardware and software platform provides real‑time insights into water usage, leaks, environmental conditions, and equipment performance…
Added 4 hours ago
HO
Senior Full-Stack Developer (Senior Digital Product Developer)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
Graduation from a college or technical institute in information technology, computer science, software engineering, or another related field, or an acceptable combination of education,…
Added 4 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…day-to-day operation of the unit. This position also provides specialist-level advice and training to students, faculty, and teaching assistants in the use of equipment and software in…

HDR

IT Support Specialist II

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 2 years of experience in technical support of PC, networks and servers.
Posting language: English
Posted: Oct 30, 2026

Original job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

In the role of IT Support Specialist II, we'll count on you to:

Provide technical support to users by responding to incoming requests for IT support and resolving network, hardware and software issues with computers.
Perform technical maintenance and software installations and updates.
Ability to apply technology to address business needs.
Assisting staff to achieve efficient and effective use of computing technology and maximize. utilization of computer resources.
Combine a breadth of IT experience with an overarching concern for excellent customer service.
Participate in enterprise-wide IT projects and initiatives.
Diagnose system hardware, software, and operator problems.
Provide desk side assistance upon request for enterprise applications.
Responsible to request hardware and software through the requisition system.
Provide hardware, software, mobile device, and printing support.
Assist with the inventory management of all IT assets.
Communicate technical support topics or issues of interest.
Work with Systems Administrators in performing IT infrastructure processes and procedures as needed.
Provide advanced troubleshooting on complicated IT issues.
Serve as an example to junior staff when it comes to complicated technical issues.
Perform other duties as needed.
This position may require up to 15%25 travel for scheduled activities.

Preferred Qualifications

Knowledge of MicroStation, AutoCAD, ProjectWise and/or GIS.
This position may include travel.
Working knowledge of Windows 11/M365.
Knowledge of A&E Industry.
Degree in Computer Science/MIS-related area or equivalent work experience.

Required Qualifications

A minimum of 2 years of experience in technical support of PC, networks and servers.
Excellent working knowledge of personal computer and peripherals.
Experience in systems operations and maintenance.
Working knowledge of Microsoft Office applications.
Excellent client service, interpersonal and communication skills.
Self-starter able to handle multiple tasks and deadlines.
Schedule & Presence: This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Apply About employer

More about this job

Responsibilities

The IT Support Specialist II provides technical support for hardware, software, and network issues while assisting staff with efficient technology utilization. They also participate in enterprise-wide projects, manage IT assets, and perform infrastructure maintenance.

Requirements

Candidates must have at least 2 years of experience in technical support for PCs, networks, and servers. A degree in Computer Science or a related field is preferred, along with proficiency in Windows 11, M365, and A&E industry software.

Skills

Technical support
Hardware troubleshooting
Software installation
Network support
Windows 11
M365
Inventory management
Customer service
Communication skills
MicroStation
AutoCAD
ProjectWise
GIS
Systems operations
Maintenance
Troubleshooting

Benefits

Employee ownership
Inclusive environment
Employee network groups

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Hardware
Software
Network
Windows 11
M365
MicroStation
AutoCAD
ProjectWise
GIS
A&E Industry
Computer Science
MIS
Technical Support
Systems Operations
Maintenance
Inventory Management
Troubleshooting
Infrastructure
Client Service
Enterprise Applications
Mobile Device Support
Printing Support
On-call
Business Continuity

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