Original job description
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward‑thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth. Whether advancing clean water, creating healing and learning environments, engineering next‑generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee‑owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communities.
HDR is looking for a friendly, professional, and service-oriented Receptionist to join our busy Toronto office. In this role, you will serve as the first point of contact for employees, visitors, and clients, helping to create a welcoming and positive office experience while providing administrative support to the local team.
The successful candidate will have exceptional customer service skills, strong verbal and written communication abilities, excellent organizational skills, and a proactive approach to supporting office operations. This position requires on-site attendance in the Toronto office every business day.
Key Responsibilities
- Welcome employees, clients, and visitors as they arrive at the office
- Answer the main telephone line, direct calls appropriately, and take and deliver messages
- Receive, sort, and distribute incoming mail and courier deliveries
- Schedule and coordinate internal meetings, including ordering catering, room set-up, and post-meeting clean-up
- Maintain clean, organized, and fully stocked kitchens and common areas
- Load and unload dishwashers and oversee kitchen supplies and coffee service contracts
- Maintain office stationery inventory and coordinate supply orders as needed
- Liaise with building management regarding facilities-related issues and service requests
- Provide administrative support to office staff and business groups as required
- Complete word processing and document preparation for letters, memos, reports, labels, and other materials
- Support special events and office initiatives as needed
- Perform other duties as assigned
More about this job
Responsibilities
Welcome employees, clients, and visitors; handle incoming calls, messages, mail, and courier deliveries; and coordinate meetings and office events. Maintain kitchens, common areas, and office supplies, liaise with building management, and provide administrative and document-preparation support to staff.
Requirements
The posting seeks a friendly, professional, service-oriented receptionist with exceptional customer service, strong verbal and written communication, and excellent organizational skills. A proactive approach to supporting office operations is expected, along with on-site attendance at the Toronto office every business day.
Skills
- Customer Service
- Verbal Communication
- Written Communication
- Organization
- Reception
- Telephone Call Handling
- Message Management
- Mail And Courier Distribution
- Meeting Coordination
- Catering Coordination
- Office Maintenance
- Inventory Management
- Facilities Coordination
- Administrative Support
- Word Processing
- Document Preparation
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
Keywords
- Reception
- Customer Service
- Visitor Welcome
- Telephone Line
- Call Routing
- Message Delivery
- Mail Distribution
- Courier Deliveries
- Meeting Scheduling
- Catering
- Room Setup
- Kitchen Supplies
- Coffee Service
- Stationery Inventory
- Supply Orders
- Building Management
- Facilities Requests
- Administrative Support
- Word Processing
- Document Preparation
- Letters
- Memos
- Reports
- Office Events
- Office Operations
