Jobs in Canada

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Added 2 mins ago
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Assistant Store Manager
Pandora
Newmarket, ON
- Part-time
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 17 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Norfolk, ON
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 17 mins ago
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Assistant Branch Manager
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 17 mins ago
RB
Team Operations Lead
Royal Bank of Canada
Vernon, BC
- Full-time
By providing exceptional support to a high performing Private Investment Management team, you will help manage business and operations within the team. You will play a key role in executing…
Added 17 mins ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Ottawa, ON
- Full-time
…acumen, portfolio management expertise, and knack for client service, sets the stage for…
Added 32 mins ago
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Live-in Resident Manager
Boardwalk
Victoria, BC
- Full-time
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for…
Added 32 mins ago
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cashier
Walmart
Prince Albert, SK
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 32 mins ago
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Self Checkout Attendant
Walmart
Prince Albert, SK
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
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Self Checkout Attendant
Walmart Canada
Prince Albert, SK
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 hour ago
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Job Title Tenant Support Worker
Lookout Housing + Health Society
Courtenay, BC
- Internship
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 1 hour ago
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cashier
Walmart Canada
Prince Albert, SK
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
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Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
QC · Saint-Laurent-de-l'Île-d'Orléans, QC
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 1 hour ago
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Gérant de rayon leader, aliments
Walmart Canada
Alma, QC
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 1 hour ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
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(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
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(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
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Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
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Gestion performance financiere & optimisation programme / Financial performance & program improvement
Airbus Aircraft
Mirabel, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 1 hour ago
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Responsable des têtes de versions avion / Version Manager (CPD VM)
Airbus Aircraft
Montreal, QC
- Full-time
…gestion de projet dans le contexte du processus FCO (Fulfill Customer…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Longueuil, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 1 hour ago
WC
(CAN) Associé, équipe de produits santé-beauté
Walmart Canada
Longueuil, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 1 hour ago
WC
(CAN) Cashier
Walmart Canada
Delta, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.

Headfield Solutions Pvt Ltd.

Service Manager – Heavy Equipment

Kamloops, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 5–7 years of progressive experience in service management and business operations.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Service Manager

Location: Kamloops, British Columbia, Canada

Job Summary:

We are seeking an experienced Service Manager to oversee the Service Department and manage aftermarket support operations for heavy equipment, including diagnostics, repairs, and maintenance.

Key Responsibilities:

Manage daily service operations across shop, field, and resident locations.
Oversee service teams, including Foremen, Leadmen, Service Writers, and Technicians.
Ensure timely service delivery, customer satisfaction, and quality standards.
Manage departmental budgets, revenue, profitability, and performance KPIs.
Coordinate with Parts and Sales teams to minimize equipment downtime.
Handle customer issues, service quotations, work orders, warranty claims, and billing.
Lead recruitment, training, performance management, and team development.
Ensure compliance with workplace safety and company policies.

Key Requirements:

5–7 years of progressive experience in service management and business operations.
Experience working with a heavy equipment dealership.
Strong leadership, team management, and customer service skills.
Good understanding of service operations, budgeting, and financial KPIs.
Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications:

Journeyperson Heavy Equipment Technician Certification.
Blue Seal Certification in Service Management or relevant management training.

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More about this job

Responsibilities

Oversee daily heavy equipment service operations across shop, field, and resident locations, leading service staff and ensuring timely, high-quality service and customer satisfaction. Manage departmental budgets and performance, coordinate with Parts and Sales, resolve customer and warranty matters, and lead recruitment, training, and safety compliance.

Requirements

Requires 5–7 years of progressive experience in service management and business operations, preferably with a heavy equipment dealership. Strong leadership, customer service, communication, organizational, problem-solving, budgeting, and service operations skills are required; a Journeyperson Heavy Equipment Technician certification and Blue Seal or relevant management training are preferred.

Skills

Service Operations Management
Heavy Equipment Service
Team Leadership
Customer Service
Budget Management
Revenue Management
Profitability Management
Performance KPIs
Diagnostics
Repairs
Maintenance
Parts Coordination
Sales Coordination
Warranty Claims
Work Orders
Recruitment

Visa sponsorship

Not detected in the job text

Keywords

Heavy Equipment
Service Management
Aftermarket Support
Service Department
Shop Operations
Field Service
Resident Service
Diagnostics
Repairs
Maintenance
Foremen
Leadmen
Service Writers
Technicians
Customer Satisfaction
Service Quotations
Work Orders
Warranty Claims
Billing
Departmental Budgets
Revenue
Profitability
Performance KPIs
Parts Coordination
Sales Coordination
Recruitment
Training
Performance Management
Workplace Safety

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