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Added 22 mins ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
At Accenture, we hire the best people and help them become even better through world-class training, career counseling, mentoring and support to help you maintain professional success.
Added 38 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 38 mins ago
RB
Team Operations Lead
Royal Bank of Canada
Vernon, BC
- Full-time
…Investment Management team, you will help manage business and operations within the team. You will play a key role in executing activities and client contact as per the portfolio manager’s…
Added 52 mins ago
UO
Director, Office of Education
University of Alberta
Edmonton, AB
- Full-time
…in the Office of Education. Reporting to the College General Manager, the Director provides strategic leadership and operational support for education across the college, working…
Added 1 hour ago
TS
Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
…and everyone living in it. They direct the team and ensure operations are efficient, safe, and secure. The Program Coordinator – Warming Centre shall ensure guests’ safety while interacting…
Added 1 hour ago
WC
(CAN) Leader des ressources humaines en magasin
Walmart Canada
MB · Saint-Laurent, MB
- Contract
Position Summary...The People Lead supports the Store Manager and leadership team by leading human resources functions that promote compliance, engagement, and operational excellence. This…
Added 1 hour ago
FF
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
QC · Saint-Laurent-de-l'Île-d'Orléans, QC
- Part-time
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 1 hour ago
WC
Gérant de rayon leader, aliments
Walmart Canada
Alma, QC
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Longueuil, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
TC
Assistant Store Manager Winners - Trinity Crossing
TJX Canada – Winners, Marshalls, HomeSense
Orleans, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
MS
Merchandise Manager - Full Time - 3am Required - $21.25hr
Michaels Stores
Langford, BC
- Full-time
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Eustache, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
CC
Winnipeg - Full-time Janitor (Warehouse General Labourer)
Coca-Cola Canada Bottling Limited
Winnipeg, MB
- Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 1 hour ago
NF
Front End Assistant Department Manager Part Time Day
No Frills
Calgary, AB
- Part-time
…Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top…
Added 1 hour ago
TA
Inventory and Component Repair Sr. Manager
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
Added 1 hour ago
P
Quality Assurance Manager
Prysmian
Johnstown, ON
- $87,000 to $117,000 CAD / year
- Full-time
The Quality Manager will work closely with other members of the manufacturing operations team, engineering, and other support leaders to assure the effective implementation of quality…
Added 1 hour ago
V
CPX Technical Supervisor (Degelis, Quebec, CA)
Vestas
Quebec, QC
- Full-time
Oversee the operations of CPX Site Execution.
Added 1 hour ago
TM
North America Benefits Manager
The Magnum Ice Cream Company
Toronto, ON
- Full-time
As our North America Benefits Manager, you’ll own the day-to-day delivery and continued evolution of our benefits programs across the U.S. and Canada, spanning health and welfare,…
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 1 hour ago
WC
Delivery Specialist – Calgary
Wesbell Communications
Calgary, AB
- Full-time
When working in the warehouse tasks will be assigned by the Warehouse Manager.

Headfield Solutions Pvt Ltd.

Service Manager – Heavy Equipment

Kamloops, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: 5–7 years of progressive experience in service management and business operations.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Title: Service Manager

Location: Kamloops, British Columbia, Canada

Job Summary:

We are seeking an experienced Service Manager to oversee the Service Department and manage aftermarket support operations for heavy equipment, including diagnostics, repairs, and maintenance.

Key Responsibilities:

Manage daily service operations across shop, field, and resident locations.
Oversee service teams, including Foremen, Leadmen, Service Writers, and Technicians.
Ensure timely service delivery, customer satisfaction, and quality standards.
Manage departmental budgets, revenue, profitability, and performance KPIs.
Coordinate with Parts and Sales teams to minimize equipment downtime.
Handle customer issues, service quotations, work orders, warranty claims, and billing.
Lead recruitment, training, performance management, and team development.
Ensure compliance with workplace safety and company policies.

Key Requirements:

5–7 years of progressive experience in service management and business operations.
Experience working with a heavy equipment dealership.
Strong leadership, team management, and customer service skills.
Good understanding of service operations, budgeting, and financial KPIs.
Excellent communication, organizational, and problem-solving skills.

Preferred Qualifications:

Journeyperson Heavy Equipment Technician Certification.
Blue Seal Certification in Service Management or relevant management training.

Apply About employer

More about this job

Responsibilities

Oversee daily heavy equipment service operations across shop, field, and resident locations, leading service staff and ensuring timely, high-quality service and customer satisfaction. Manage departmental budgets and performance, coordinate with Parts and Sales, resolve customer and warranty matters, and lead recruitment, training, and safety compliance.

Requirements

Requires 5–7 years of progressive experience in service management and business operations, preferably with a heavy equipment dealership. Strong leadership, customer service, communication, organizational, problem-solving, budgeting, and service operations skills are required; a Journeyperson Heavy Equipment Technician certification and Blue Seal or relevant management training are preferred.

Skills

Service Operations Management
Heavy Equipment Service
Team Leadership
Customer Service
Budget Management
Revenue Management
Profitability Management
Performance KPIs
Diagnostics
Repairs
Maintenance
Parts Coordination
Sales Coordination
Warranty Claims
Work Orders
Recruitment

Visa sponsorship

Not detected in the job text

Keywords

Heavy Equipment
Service Management
Aftermarket Support
Service Department
Shop Operations
Field Service
Resident Service
Diagnostics
Repairs
Maintenance
Foremen
Leadmen
Service Writers
Technicians
Customer Satisfaction
Service Quotations
Work Orders
Warranty Claims
Billing
Departmental Budgets
Revenue
Profitability
Performance KPIs
Parts Coordination
Sales Coordination
Recruitment
Training
Performance Management
Workplace Safety

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