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Added 58 mins ago
C
Applications Development Senior Programmer Analyst
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
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- Full-time
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Environmental Project Manager - Vancouver, BC
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RQ11531 – Scrum Master – Intermediate
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RQ11708 – Project Manager/Leader – Intermediate
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RQ11718 – Software Developer – Intermediate
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Hardware Developer
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Added 8 hours ago
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Hardware Developer
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Intermediate Business Analyst
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Senior Data Engineer
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Toronto, ON
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Intermediate Piping Engineer P.Eng.
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Software Engineer
Found People Inc.
Toronto, ON
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We're partnering with a leading Toronto-based private equity investment firm to hire two Software Engineers (Junior and Intermediate) for its growing Technology & Data team.
Added 10 hours ago
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Manager, Marketing
Algoma University
Sault Ste. Marie, ON · Brampton, ON
- $91,863 to $114,829 CAD / year
…advertising campaigns, promotional event materials, content development for the Algoma University website and brand implementation across digital and traditional channels. The Manager…
Added 10 hours ago
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Hydrogeologist
AECOM
Winnipeg, MB
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Health Sciences North

Communications Clerk

Sudbury, ON, P3E 5J1, Canada

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Job details

Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Competition #	10880
Job Title	Communications Clerk
Department	Switchboard
Status	Permanent
Work Type	Full-time
Affiliation	CUPE Clerical
Shift Assignment	Days, evenings, and nights
Bilingualism Required	Yes
Police Check Requirement	Criminal Record and Judicial Matters Check
Site	RLHC-CUPE Clerical
Salary Information
Application Closing Date

KEY FUNCTION:

Receive and direct incoming telephone calls and communicate with the general public, staff, physicians, and patients.

REPORTING:

Under the general direction of the Manager, IT Customer Service.

DUTIES:

Answer, screen and direct incoming telephone calls to appropriate areas.
Direct incoming patients and visitors and notify departments of arrival as required.
Answer inquiries and provide information to patients and visitors as required.
Page physicians, staff and volunteers as required.
Monitor maintenance and security issues and follow up as required.
Monitor department alarms and two-way radios and act as central hub for emergency codes.
Receive and direct incoming deliveries and prepare forms for outgoing deliveries.
Retrieve mail, sort, and forward to appropriate departments.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
Participate in hospital training as required.
Assist with improvement initiatives as required.
Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

Minimum or a Grade 12 Diploma or equivalent (i.e. General Education Development (GED) or Academic and Career Entrance (ACE)).
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

Minimum of one (1) year recent relevant experience is preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Demonstrated ability to type a minimum of 50 w.p.m.
Demonstrated excellent data entry skills.
Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
Demonstrated interpersonal and communication skills.
Demonstrated ability to prioritize tasks.
Demonstrated compliance with HSN’s privacy policy.
Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

Successful Criminal Record Judicial Matters Check (CRJMC)
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and good attendance record.
Ability to meet the physical and sensory demands of the job.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.

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More about this job

Responsibilities

The Communications Clerk is responsible for managing incoming telephone calls, directing visitors, and acting as a central hub for emergency codes and alarms. They also handle mail, deliveries, and provide administrative support to staff and patients.

Requirements

Candidates must have a Grade 12 diploma or equivalent and a minimum of one year of relevant experience. Proficiency in Microsoft Office and a typing speed of at least 50 w.p.m. are required.

Skills

Communication
Data entry
Typing
Microsoft Office
Customer service
Emergency response
Switchboard operation
Interpersonal skills
Prioritization
Privacy compliance
Professionalism

Benefits

Professional development

Visa sponsorship

Not detected in the job text

Keywords

Communications Clerk
Switchboard
Customer Service
Data Entry
Microsoft Office
Word
Excel
Power Point
Outlook
Emergency Codes
Patient Information Systems
Health and Safety
Criminal Record Check
Administrative Support
Clerical

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