Customer Service Associate

Competition #	10847
Job Title	Customer Service Associate
Department	Materials Management
Status	Permanent
Work Type	Part-time
Affiliation	CUPE Service
Shift Assignment	Days
Bilingualism Required	No
Police Check Requirement	N/A
Site	RLHC-Cupe Service
Salary Information	$26.85-$28.37/hour
Application Closing Date	October 7, 2026

Purpose:

Reporting to the Supervisor of Supply and Distribution, the position is responsible for the inventorying and restocking of end-user medical-surgical supply locations in accordance with established program operating procedures.

Education and Training:

• Successful completion of grade twelve or equivalent (i.e. General Education Development (GED) or Academic and Career Entrance (ACE).
• Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

Experience:

• Working knowledge of hospital supplies and equipment

Knowledge/Skills Ability:

• Demonstrated ability to operate equipment, i.e. hand jack
• Demonstrated ability to compute simple calculations
• Demonstrated proficiency with Microsoft Suite software, i.e. Excel, Word and Outlook
• Demonstrated excellent interpersonal and communication skills with the proven ability to communicate effectively with staff and clients
• Demonstrated excellent organizational skills and the ability to function in a multi-tasked environment
• Ability to meet physical demands of the job (constant walking, climbing, standing, pulling, pushing and lifting 20 – 40 kg)

Personal Suitability:

• Demonstrated positive work record and good attendance record

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.