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Added 8 mins ago
M
Senior Manager, Sourcing
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Added 8 mins ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Temporary
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Added 22 mins ago
HN
Maintenance Supervisor - Nights
Hartmann North America
Brantford, ON
- $90,000 to $130,000 CAD / year
- Internship
…Maintenance department. Working closely with the Maintenance Manager and Operations team, the successful candidate will be expected…
Added 36 mins ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Coaldale, AB
- Temporary
…to the success of this pilot project as we expand our VESST program to support operational readiness through program coordination, logistics planning, inventory oversight, stakeholder…
Added 36 mins ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Camrose, AB
- Temporary
…to the success of this pilot project as we expand our VESST program to support operational readiness through program coordination, logistics planning, inventory oversight, stakeholder…
Added 38 mins ago
C
Sr. Infrastructure Engineer - Patching
CIBC
Toronto, ON
- Full-time
…Hat Satellite, Windows patching solutions, Oracle Enterprise Manager, and middleware administration. You’re comfortable with dynamic targeting, secrets handling, inventory design,…
Added 38 mins ago
B
Genesys Developer
BMO
Toronto, ON · YNG
- Full-time
Ability to coordinate with Genesys/vendor support for complex issues.
Added 38 mins ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
…advisor outcomes, and support the achievement of investment program objectives. Oversees the full project lifecycle, balancing investment management priorities, regulatory requirements,…
Added 52 mins ago
PA
Network and Systems Specialist
Prodomax Automation Ltd.
Barrie, ON
- Full-time
This position will report to the (Information Technology) IT Manager, North America and dotted line to the Chief Financial Officer.
Added 1 hour ago
RB
Lead System Administrator
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting to the Senior Manager, this role is responsible for assessing, researching, and analyzing business and technical application requirements to support and resolve systems issues…
Added 2 hours ago
AH
Fleet Coordinator
Alberta Health Services
Medicine Hat, AB
- Temporary
…to the success of this pilot project as we expand our VESST program to support operational readiness through program coordination, logistics planning, inventory oversight, stakeholder…
Added 2 hours ago
MG
Accounting Manager
Mikisew Group
Enoch, AB
- Full-time
Mikisew Group is hiring a full-time Accounting Manager to join our team and play a key role in preparing and reviewing budgeting, forecasting, and reporting processes for 10+ companies,…
Added 2 hours ago
QP
Manager, AI Delivery
QuadReal Property Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…senior, spanning AI architecture, engineering, business analysis, program management and business engagement, and it moves at the pace of a technology that keeps changing underneath it.…
Added 2 hours ago
S
Assistant Planner
sephora.com
Toronto, ON
- Full-time
Consult with the Planning Manager to ensure appropriate WOS levels, work with brands on ETA for back in-stock, and communicate with the leader
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
S
HIS Training Manager - Project REACH - Temporary Full-Time - 2026-18856 (2026-18856)
Sunnybrook
Toronto, ON
- Full-time
Reporting to the Director, Clinical Informatics, the Training Manager will develop the training plan for End Users, Super Users and At The Elbow (ATE) support, in partnership with the HIS…
Added 3 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
…advisor outcomes, and support the achievement of investment program objectives. Oversees the full project lifecycle, balancing investment management priorities, regulatory requirements,…
Added 3 hours ago
K
Senior Technical Solutions Analyst - Maximo
Keyera
Calgary, AB
- Full-time
…employer-funded pension plan to our Keyera Connects social investment program and paid employee volunteer days, we’re focused on empowering our people and…
Added 3 hours ago
Project Manager - Halifax
Mariner
Halifax, NS
We are seeking an experienced and dynamic Project Manager to join our team. In this role, you will lead and oversee complex technology projects, collaborating with cross-functional teams to…
Added 3 hours ago
B
Associate Property Manager
BGIS
Quebec, QC
- Full-time
Reporting to the Property Manager, the Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop,…
Added 3 hours ago
M
Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
Join Manulife's Global Wealth and Asset Management (GWAM) Technology team as a Product Delivery Manager supporting Investment Law & Compliance platforms. This role offers a unique…
Added 4 hours ago
MF
Operations Administrator
Mosaic Forest Management
Nanaimo, BC
- Full-time
Reporting to the Operations Accounting Manager, the Operations Administrator will support operations and the finance team by overseeing contract administration and daily load production…
Added 4 hours ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 5 hours ago
FC
Supply Chain Coordinator
Flatiron Construction Corp
Campbell River, BC
- Other
…flow of operations. You will work closely with the Project Manager to coordinate subcontractors, equipment suppliers, and vendors. In this project based role, you will assist the…
Added 5 hours ago
F
Supply Chain Coordinator
FlatironDragados
Campbell River, BC
- Full-time
…flow of operations. You will work closely with the Project Manager to coordinate subcontractors, equipment suppliers, and vendors. In this project based role, you will assist the…

Health Sciences North

Information Technologist

Sudbury, ON, P3E 5J1, Canada

34,32 $ - 40,38 $ / heure

Apply About employer

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Job details

Pay: 34,32 $ - 40,38 $ / heure
Apply by: Jan 1, 2027
Posting language: English · French
Posted: Aug 13, 2026

Original job description

English section of this bilingual listing.

KEY FUNCTION:

Oversee the day-to-day support of HSN’s Information Systems, including applications, desktop computers, printers, and other devices defined by the Information Technology (IT) Department.

REPORTING:

Under the general direction of the Manager, IT Customer Services.

DUTIES:

Provide technical support in person, over the phone, email or via support ticket, triage and resolution of support queries on systems and applications.

Identify and solve problems forwarded by the Service Desk in a timely and organized fashion.

Analyze and interpret users needs for systems, applications or devices and effectively communicate them to team members and/or vendor application specialists.

Repair or install hardware and software with minimum interruptions or down time.

Provide technical advice and consultation.

Log and track issues in ticketing system (e.g. Service Desk Plus) and re-assign if not resolved.

Image computers and maintain software/Operating System (OS) standards.

Recommend the purchase of hardware and software.

Maintain and report appropriate licensing and inventory of software and hardware.

Test and trial solutions in a lab environment.

Liaise with vendors and internal and external stakeholders for support, and research pricing of products.

Define online alternate education sources for software upgrades or solutions.

Produce in-house documentation to support the training and development of the team and end-user community.

Determine, and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.

Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.

Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.

Educate and promote health, safety and wellness in the work place.

Represent the department or program on various committees and in meetings as required.

Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

Minimum of a three (3) year Diploma in Computer Science, IT and Information Systems, or in a related field, from an accredited college or equivalent.

Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

Minimum of one (1) year experience working in an IT department.

Experience in a Service Desk environment is required.

Experience within a health care environment is preferred.

Training or recent experience with Personal Computers (PCs), printers, and end-user hardware support.

Training or recent experience with the deployment and support for Software as a Service (SaaS) and Microsoft 365 (M365) products including Azure Active Directory (AD), Multi Factor Authentication (MFA), Intune, Exchange Online, OneDrive, and SharePoint Online.

KNOWLEDGE/SKILLS/ABILITIES:

Demonstrated knowledge of the operations of Meditech Expanse software.

Demonstrated knowledge of the operations of SAP and M365 software.

Demonstrated ability to explore, assess, and promote new methods and technologies.

Demonstrated training, experience or utilization of lean methodology for process improvement.

Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.

Demonstrated excellent computer skills with proficiency in Microsoft Office software, e.g. Word, Excel, Power Point and Outlook and patient information systems.

Demonstrated superior interpersonal and communication skills, both written and verbal.

Demonstrated ability to manage routine correspondence, multiple tasks/projects, diversified workload and rapidly changing priorities and challenging deadlines.

Demonstrated discretion and maturity when handling confidential information.

Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

Successful Criminal Record Judicial Matters Check (CRJMC) is required.

Demonstrated commitment to ongoing professional development.

Demonstrated professionalism in dealing with confidential and sensitive issues.

Demonstrated positive work record and excellent attendance record.

Ability to meet the physical and sensory demands of the job.

Ability to travel between local sites.

Read the full bilingual original

No d’offre d’emploi	10411
Poste	Information Technologist
Service	IT Customer Services
Statut	Temporaire (août 2026 - septembre 2027)
Type de poste	Full-time
Affiliation	Non syndiqué(e)
Quarts de travail	Days and evenings
Bilinguisme requis	No
Vérification du casier judiciaire	Vérification du casier judiciaire et des affaires juridiques
Lieu	RLHC-Non Union Non Managment
Salaire	34,32 $ - 40,38 $ / heure
Date d’échéance	Publié jusqu'à ce qu'il soit rempli

KEY FUNCTION:

Oversee the day-to-day support of HSN’s Information Systems, including applications, desktop computers, printers, and other devices defined by the Information Technology (IT) Department.

REPORTING:

Under the general direction of the Manager, IT Customer Services.

DUTIES:

Provide technical support in person, over the phone, email or via support ticket, triage and resolution of support queries on systems and applications.
Identify and solve problems forwarded by the Service Desk in a timely and organized fashion.
Analyze and interpret users needs for systems, applications or devices and effectively communicate them to team members and/or vendor application specialists.
Repair or install hardware and software with minimum interruptions or down time.
Provide technical advice and consultation.
Log and track issues in ticketing system (e.g. Service Desk Plus) and re-assign if not resolved.
Image computers and maintain software/Operating System (OS) standards.
Recommend the purchase of hardware and software.
Maintain and report appropriate licensing and inventory of software and hardware.
Test and trial solutions in a lab environment.
Liaise with vendors and internal and external stakeholders for support, and research pricing of products.
Define online alternate education sources for software upgrades or solutions.
Produce in-house documentation to support the training and development of the team and end-user community.
Determine, and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
Educate and promote health, safety and wellness in the work place.
Represent the department or program on various committees and in meetings as required.
Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

Minimum of a three (3) year Diploma in Computer Science, IT and Information Systems, or in a related field, from an accredited college or equivalent.
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

Minimum of one (1) year experience working in an IT department.
Experience in a Service Desk environment is required.
Experience within a health care environment is preferred.
Training or recent experience with Personal Computers (PCs), printers, and end-user hardware support.
Training or recent experience with the deployment and support for Software as a Service (SaaS) and Microsoft 365 (M365) products including Azure Active Directory (AD), Multi Factor Authentication (MFA), Intune, Exchange Online, OneDrive, and SharePoint Online.

KNOWLEDGE/SKILLS/ABILITIES:

Demonstrated knowledge of the operations of Meditech Expanse software.
Demonstrated knowledge of the operations of SAP and M365 software.
Demonstrated ability to explore, assess, and promote new methods and technologies.
Demonstrated training, experience or utilization of lean methodology for process improvement.
Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
Demonstrated excellent computer skills with proficiency in Microsoft Office software, e.g. Word, Excel, Power Point and Outlook and patient information systems.
Demonstrated superior interpersonal and communication skills, both written and verbal.
Demonstrated ability to manage routine correspondence, multiple tasks/projects, diversified workload and rapidly changing priorities and challenging deadlines.
Demonstrated discretion and maturity when handling confidential information.
Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

Successful Criminal Record Judicial Matters Check (CRJMC) is required.
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and excellent attendance record.
Ability to meet the physical and sensory demands of the job.
Ability to travel between local sites.

Processus de sélection : Les candidates et les candidats à ce poste seront sélectionnés en fonction de leurs aptitudes, de leurs capacités, de leur expérience et de leurs compétences indiquées dans le curriculum vitæ ou le formulaire de demande dûment rempli. L’hôpital se réserve le droit de mener une entrevue officielle au besoin. Cette annonce concerne un poste vacant.

Horizon Santé-Nord s’engage à offrir des mesures d’adaptation aux candidates et candidats en situation de handicap afin de favoriser leur participation aux étapes du recrutement, de l’évaluation, de la sélection et de l’embauche.

HSN REMERCIE TOUTES LES PERSONNES POSANT LEUR CANDIDATURE. CEPENDANT, NOUS COMMUNIQUERONS UNIQUEMENT AVEC CELLES RETENUES POUR UNE ENTREVUE.

NOUS N’ACCEPTERONS PAS DE DEMANDES APRÈS LA DATE ET L’HEURE DE CLÔTURE.

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More about this job

Responsibilities

Oversee day-to-day support of information systems, including hardware, software, and applications. Provide technical support via multiple channels, manage support tickets, and maintain system documentation.

Requirements

Requires a minimum three-year diploma in Computer Science or a related field and at least one year of IT department experience. Proficiency in Microsoft 365, hardware support, and a criminal record check are mandatory.

Skills

Technical support
Hardware installation
Software troubleshooting
Ticketing systems
Service desk
Microsoft 365
Azure Active Directory
Intune
Meditech Expanse
SAP
Lean methodology
Inventory management
Communication skills
Problem solving
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Technical Support
Service Desk
Hardware
Software
Microsoft 365
Azure Active Directory
MFA
Intune
Exchange Online
OneDrive
SharePoint Online
Meditech Expanse
SAP
Lean Methodology
Ticketing System
Service Desk Plus
Inventory Management
Licensing
Computer Science
Health and Safety
Patient Information Systems
Process Improvement
Documentation
Vendor Management

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