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Added 3 mins ago
WP
Physiotherapist
Walden Physio
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 3 mins ago
MU
Manager, Stewardship & Gift Documentation
McMaster University
Hamilton, ON
- Full-time
The Manager, Stewardship & Gift Documentation is a key member of the central Donor Relations team within University Advancement and serves as a university resource for gift documentation…
Added 3 mins ago
PC
Pharmacy Manager – Full-Time - Calgary East Area
Pharmacy Canada
Calgary, AB
- Full-time
We are looking for an experienced Pharmacy Manager to join a pharmacy located approximately 50 km east of Calgary city centre.
Added 3 mins ago
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- $30 to $35 CAD / hour
- Contract
All other duties assigned by Manager/Supervisor as required.
Added 3 mins ago
CC
Manager of Pharmacy
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Cornwall, ON
- Full-time
Added 3 mins ago
PC
Pharmacy Manager – Full-Time
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AB · Edmonton, AB
- Full-time
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Added 3 mins ago
Territory Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
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Added 3 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
North Bay, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 19 mins ago
TS
Caseworker / Chaplain
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Belkin Communities of Hope - Belkin House
- Part-time
Works with Manager to develop programs and procedures as related to client care.
Added 19 mins ago
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Project Engineer
Worley
Vancouver, BC
- Full-time
Added 19 mins ago
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VP, Paid Media
Buyerlink
Victoria, BC
- Full-time
3+ years in paid social performance marketing, and still hands-on in Meta Ads Manager today (i.e. personally building, launching, and optimizing campaigns in Meta)
Added 49 mins ago
RB
Senior Financial Specialist
Royal Bank of Canada
Kamloops, BC · Vancouver, BC
- Full-time
…Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced client-facing…
Added 49 mins ago
RB
Associate Director, Wholesale & Commercial Credit Risk
Royal Bank of Canada
Toronto, ON
- Full-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Manager.
Added 49 mins ago
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Membership Sales Advisors, Toronto
Equinox
Toronto, ON
- Full-time
…securing member referrals. Under the management of a General Manager, the support of a Regional Manager and a sales team of 3-4 individuals, Advisors must display, have knowledge of and…
Added 49 mins ago
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Project Electrical Designer
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Milton, ON
- Full-time
Added 49 mins ago
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ABB Discovery Program - Commercial Operations
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Quebec, QC · Iberville, Quebec
- Full-time
…professional growth, and networking. You will have an assigned program manager to coach you throughout your…
Added 49 mins ago
Assistant Store Manager - BOSS Mirabel
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Mirabel, QC
Added 49 mins ago
M
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
Merck
Kirkland, QC
- Full-time
The principal functions of the Manager, Health Economics & Outcomes Research are:
Added 49 mins ago
B
Senior Data Governance Advisor
BRP
Montreal, QC
- Full-time
We are looking for a Senior Data Governance advisor who will report to the Enterprise Data Governance Manager, and who’ll be tasked with helping us to deploy data governance and enable the…
Added 49 mins ago
B
Financial Analyst, Global Trade Services
BRP
Montreal, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 49 mins ago
B
Financial Analyst, Global Trade Services
BRP
Valcourt, QC
- Full-time
We are looking for a Financial and Business Intelligence Analyst – Global Trade Services, reporting to the manager of Finance, Corporate Functions
Added 1 hour ago
D
Supply Chain Manager
dnata
Richmond, BC
- $75,000 to $100,000 CAD / year
- Full-time
The Supply Chain Manager is responsible for overseeing the end-to-end supply chain function for dnata Catering Canada, ensuring the timely planninprocurement, storage, and availability of…
Added 1 hour ago
MP
Receptionist
Mount Pleasant Group
Richmond Hill, ON
- $52,332 to $55,951 CAD / year
- Full-time

Health Sciences North

Information Technologist

ON, Canada
Sudbury, ON, P3E 3Y9, Canada

$34.32-$40.38/hour

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Job details

Pay: $34.32-$40.38/hour
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Competition #	11073
Job Title	Information Technologist
Department	IT Customer Services
Status	Permanent
Work Type	Full-time
Affiliation	Non Union
Shift Assignment	As assigned
Bilingualism Required	No
Police Check Requirement	Criminal Record and Judicial Matters Check
Site	Sudbury Outpatient Centre- Non Union Non Management
Salary Information	$34.32-$40.38/hour
Application Closing Date	November 11, 2026

KEY FUNCTION:

Oversee the day-to-day support of HSN’s Information Systems, including applications, desktop computers, printers, and other devices defined by the Information Technology (IT) Department.

REPORTING:

Under the general direction of the Manager, IT Customer Services.

DUTIES:

Provide technical support in person, over the phone, email or via support ticket, triage and resolution of support queries on systems and applications.
Identify and solve problems forwarded by the Service Desk in a timely and organized fashion.
Analyze and interpret users needs for systems, applications or devices and effectively communicate them to team members and/or vendor application specialists.
Repair or install hardware and software with minimum interruptions or down time.
Provide technical advice and consultation.
Log and track issues in ticketing system (e.g. Service Desk Plus) and re-assign if not resolved.
Image computers and maintain software/Operating System (OS) standards.
Recommend the purchase of hardware and software.
Maintain and report appropriate licensing and inventory of software and hardware.
Test and trial solutions in a lab environment.
Liaise with vendors and internal and external stakeholders for support, and research pricing of products.
Define online alternate education sources for software upgrades or solutions.
Produce in-house documentation to support the training and development of the team and end-user community.
Determine, and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
Educate and promote health, safety and wellness in the work place.
Represent the department or program on various committees and in meetings as required.
Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

Minimum of a three (3) year Diploma in Computer Science, IT and Information Systems, or in a related field, from an accredited college or equivalent.
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

Minimum of one (1) year experience working in an IT department.
Experience in a Service Desk environment is required.
Experience within a health care environment is preferred.
Training or recent experience with Personal Computers (PCs), printers, and end-user hardware support.
Training or recent experience with the deployment and support for Software as a Service (SaaS) and Microsoft 365 (M365) products including Azure Active Directory (AD), Multi Factor Authentication (MFA), Intune, Exchange Online, OneDrive, and SharePoint Online.

KNOWLEDGE/SKILLS/ABILITIES:

Demonstrated knowledge of the operations of Meditech Expanse software.
Demonstrated knowledge of the operations of SAP and M365 software.
Demonstrated ability to explore, assess, and promote new methods and technologies.
Demonstrated training, experience or utilization of lean methodology for process improvement.
Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
Demonstrated excellent computer skills with proficiency in Microsoft Office software, e.g. Word, Excel, Power Point and Outlook and patient information systems.
Demonstrated superior interpersonal and communication skills, both written and verbal.
Demonstrated ability to manage routine correspondence, multiple tasks/projects, diversified workload and rapidly changing priorities and challenging deadlines.
Demonstrated discretion and maturity when handling confidential information.
Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

Successful Criminal Record Judicial Matters Check (CRJMC) is required.
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and excellent attendance record.
Ability to meet the physical and sensory demands of the job.
Ability to travel between local sites.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.

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More about this job

Responsibilities

Oversee the day-to-day support of information systems, including hardware and software maintenance, troubleshooting, and user support. Liaise with vendors and stakeholders while documenting solutions and maintaining inventory and licensing records.

Requirements

Requires a minimum of a three-year diploma in Computer Science or a related field and at least one year of IT department experience. Proficiency in Microsoft 365, hardware support, and a criminal record check are mandatory.

Skills

Technical support
Hardware installation
Software installation
Service desk
Troubleshooting
Ticketing systems
Microsoft 365
Azure Active Directory
Intune
Exchange Online
OneDrive
SharePoint Online
Meditech Expanse
SAP
Lean methodology
Communication skills

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Technical Support
Hardware
Software
Service Desk
Microsoft 365
Azure Active Directory
Multi Factor Authentication
Intune
Exchange Online
OneDrive
SharePoint Online
Meditech Expanse
SAP
Lean Methodology
Ticketing System
Service Desk Plus
Operating System
SaaS
Inventory Management
Licensing
Health Care
Criminal Record Check
Process Improvement
Documentation
Mentorship
Stakeholder Management
Troubleshooting
Computer Science
IT Infrastructure

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