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Added 6 mins ago
J
Manager, Customer Success Technology
Jobber
Remote, Canada
- Full-time
- Remote
Do you get energized by building the systems and AI-powered workflows that help a Customer Success team deliver exceptional service at scale?
Added 21 mins ago
JI
Team Lead, Production Engineering
J.D. Irving, Limited
Halifax, NS
- Full-time
Manage team workload, schedules, priorities, resource allocation, and key deliverables to support shipbuilding and repair programs.
Added 21 mins ago
JI
Maintenance Inspector
J.D. Irving, Limited
Halifax, NS
- Full-time
This role is ideal for a maintenance professional who enjoys combining technical expertise, data analysis, and leadership to improve equipment reliability and support operational success.
Added 50 mins ago
DO
Executive Assistant
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
…stakeholders at all levels. You will contribute to a highly professional and collaborative office environment, providing administrative, research and project support while maintaining the…
Added 50 mins ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
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Medical Oncologist - BC Cancer - Prince George
Provincial Health Services Authority
Prince George, BC
- Full-time
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Social Service Worker
Southbridge Care Homes
Port Hope, ON
- Full-time
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Added 50 mins ago
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Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Work in small temporary project teams with other engineers and provide an ongoing CAE support
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Family Practitioner, Forensic Assertive Community Treatment (FACT), Forensic Psychiatric Regional Clinics - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
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Social Worker BSW
Provincial Health Services Authority
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Added 50 mins ago
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Business Analyst and Project Support
Provincial Health Services Authority
Vancouver, BC
- Full-time
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Physics Assistant, BC Cancer
Provincial Health Services Authority
Vancouver, BC
- Full-time
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Counselor, Psychosocial Oncology
Provincial Health Services Authority
Vancouver, BC
- Part-time
Reporting to the Clinical Coordinator, Patient and Family Counselling, the Counsellor provides psychosocial support to cancer patients and their families. Receives day-to-day consultation…
Added 1 hour ago
Social Service Worker
Southbridge Healthcare LP
Port Hope, ON
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Added 1 hour ago
UO
Counsellor
University of Victoria
Victoria, BC
- Full-time
…working relationships with faculty, staff, and campus partners in support of coordinated student care. The role contributes to institutional risk mitigation, student retention, and a campus…
Added 1 hour ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
…situated and innovative , nationally recognized and working in support of UVic’s Plans, including the Strategic Plan, Indigenous Plan, Equity Action Plan, and the Climate and Sustainability…
Added 1 hour ago
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- Full-time
In order to support our brokers in the file placement process, Synex Assurance | Invessa is looking for a person with great analytical and synthesis skills and a passion for insurance.
Added 1 hour ago
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Clinical Nurse Specialist Navigator
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Added 2 hours ago
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Financial Management Analyst - Management Analyst 4
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Saint-Paul, NB · St.-Paul, NB
- Full-time
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Added 2 hours ago
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Senior Process Engineer - Wastewater Treatment
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Windsor, ON
- Full-time
Develop design criteria, mass balances, process calculations, hydraulic assessments, and equipment sizing to support informed technical and investment decisions.
Added 2 hours ago
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Miramichi, NB
- Full-time
Armour Transportation Systems is currently seeking Professional Class 1 Drivers (Night shifts) for Grocery Highway operations based in Moncton, Miramichi, or Fredericton. As a Grocery…
Added 2 hours ago
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- Full-time
Armour Transportation Systems is currently seeking a professional and reliable Class 1 Driver for an LTL Linehaul (Nights) position based out of Tracadie. This is a dedicated night-shift…
Added 2 hours ago
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Contracts-Subcontracts Specialist
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- Full-time
…mission partner and robotics & space operations, satellite systems and geointelligence pioneer with a 50-year story of firsts on and above the Earth. Today, we're leading the charge towards…
Added 2 hours ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
In order to support our growth in commercial insurance, our firm is looking for a person who will act in concert with the producing broker for large and complex files. Thanks to his eagle…
Added 2 hours ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
…Manager. You will act in concert with the producing broker for support and advice to…

Health Sciences North

Quality Improvement Consultant

Sudbury, ON, P3E 5J1, Canada

$104,984.62 - $123,550.18 / annum

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Job details

Pay: $104,984.62 - $123,550.18 / annum
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Competition #	11113
Job Title	Quality Improvement Consultant
Department	Organizational Excellence
Status	Permanent Full-time Temporary Full-time (12 months)
Affiliation	Management
Shift Assignment	As Assigned
Bilingualism Required	No
Police Check Requirement	N/A
Site	RLHC- Management
Salary Information	$104,984.62 - $123,550.18 / annum
Application Closing Date	November 18, 2026

KEY FUNCTION:

Build organizational capability for quality improvement, advance patient safety in the organization and promote patient and family centred care. Share knowledge of patient safety principles, continuous quality improvement methodology and patient and family centred care through training, coaching and facilitating at all levels of the organization.

REPORTING:

Under the general direction of the Director, Quality and Patient Relations.

DUTIES:

Guide the organization in the ongoing development of measuring and monitoring patient experience, quality and safety.
Advance patient safety and quality in the organization through consultation and education on continuous quality improvement methodologies, patient safety concepts and patient and family centred care.
Provide consultation at all levels of the organization inclusive of physicians, learners and patient and family advisors to support corporate and program specific quality improvement, patient safety and patient experience priorities.
Facilitate quality improvement initiatives in alignment with HSN’s strategic direction and defined priority improvement target areas.
Use data sources to identify and communicate quality improvement and patient experience opportunities.
Assist in the selection and analysis of quality related performance indicators to monitor organizational, program and/or unit level performance in alignment with HSN’s strategic direction.
Promote the use of the Safety Event Management Systems to report safety events and good catches; provide coaching and assistance to all levels of leadership to facilitate the analysis, follow-up and documentation of events.
Collaborate with leadership to conduct patient safety event reviews and quality of care reviews in accordance with legislative requirements, best practice and policy; monitor and facilitate the implementation of countermeasures and reporting on process improvements as required.
Support the ongoing development of the HSN Quality Improvement Framework by developing, monitoring and revising standards.
Engage key stakeholders to influence patient and family participation in decision-making, information sharing, and policy and program development; encourage engagement at all levels of the organization following the HSN Patient Engagement Framework.
Teach and coach all levels of leadership to utilize and engage patient and family advisors to promote a quality experience; develop and deliver organizational wide education, inclusive of concepts of patient and family centred care, key strategies, tools and patient centered design.
Build quality improvement capability within all levels of HSN including physicians, learners and patient and family advisors, through designing and facilitating educational materials and sessions, coaching and support.
Prepare reports for target audiences (i.e. Quality Committee of the Board, Senior Management, Director and Program level committees, etc.), highlight trends and make recommendations.
Research and provide recommendations on the development of policies, procedures, and standards affecting patient safety, quality and risk by employing best practices and emerging trends.
Participate in supporting development and monitoring of the annual Quality Improvement Plan (QIP).
Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Represent the department or program on various committees and in meetings as required.
Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

Minimum of a four (4) year Bachelor’s Degree in a professional health discipline, Business, or Engineering field, from an accredited university.
Master’s Degree in Business, Education, Behavioural Science, Health Sciences Administration or a related discipline is preferred.
Current Institution for Healthcare Improvement (IHI) patient safety Certificate, Canadian Patient Safety Institute (CPSI) Officer Certificate or equivalent is required.
Current Certificate in Lean Six Sigma Green, Black belt or equivalent is preferred.
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

Minimum of three (3) years’ experience in a healthcare environment.
Two (2) years’ experience implementing improvement methodologies is required.
Two (2) years’ overall management/supervisory experience is preferred.
Demonstrated experience in data analysis, report generation and writing skills.

KNOWLEDGE/SKILLS/ABILITIES:

Demonstrated knowledge and understanding of legislative requirements relevant to patient care and healthcare facilities (i.e. Excellent Care for All Act, Public Hospitals Act, Quality of Care Information Protection Act, etc.) and Accreditation Canada standards.
Demonstrated current knowledge of patient safety and performance measurement.
Demonstrated knowledge of process improvement thinking and competency in applying associated tools and techniques.
Demonstrated knowledge of concepts of patient and family centred care.
Demonstrated ability to lead improvement projects independently.
Demonstrated excellent interpersonal and presentation skills.
Demonstrated ability to coach, advise and teach others using the principles of adult learning, group dynamics, group facilitation, needs analysis, program design and evaluation and change management.
Demonstrated training, experience or utilization of quality improvement methodology for process improvement.
Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
Demonstrated knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
Ability to use tact and discretion in dealing with health care providers and employees.
Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
Demonstrated superior interpersonal and communication skills, both written and verbal.
Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

Demonstrated ability to work in an execution, results-oriented environment.
Proven ability to work effectively with people at all levels in an organization and to build and maintain relationships with key internal and external stakeholders.
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and excellent attendance record.
Ability to meet the physical and sensory demands of the job.
Ability to travel between local sites.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.

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More about this job

Responsibilities

The Quality Improvement Consultant will build organizational capability for quality improvement and advance patient safety through coaching, facilitation, and education. They will also guide the organization in measuring patient experience and monitoring performance indicators to align with strategic goals.

Requirements

Candidates must possess a minimum of a four-year Bachelor's degree in a health discipline, Business, or Engineering, with a Master's degree preferred. At least three years of healthcare experience and two years of implementing improvement methodologies are required, along with relevant patient safety certifications.

Skills

Quality improvement
Patient safety
Data analysis
Lean Six Sigma
Change management
Process improvement
Facilitation
Coaching
Report generation
Stakeholder engagement
Policy development
Accreditation
Risk management
Performance measurement
Adult learning

Visa sponsorship

Not detected in the job text

Keywords

Quality Improvement
Patient Safety
Lean Six Sigma
Healthcare
Accreditation Canada
Performance Indicators
Data Analysis
Change Management
Patient Experience
Policy Development
Risk Management
Strategic Planning
Adult Learning
Microsoft Office
Safety Event Management Systems
Excellent Care for All Act
Public Hospitals Act
Quality of Care Information Protection Act
CPSI Officer Certificate
Process Improvement
Needs Analysis
Program Evaluation
Stakeholder Engagement
Consulting
Organizational Excellence
Health Sciences North
Incident Investigation
Countermeasures
Reporting

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