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Competition #
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10927
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Job Title
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Supervisor, Access and Flow
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Department
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Access & Flow
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Status
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Temporary (November 2026 - November 2027)
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Work Type
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Full-time
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Affiliation
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Management
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Shift Assignment
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Days
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Bilingualism Required
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N/A
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Police Check Requirement
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Vulnerable Sector Check
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Site
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RLHC- Management
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Salary Information
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$3,690.33 to $4,341.19 / bi-weekly
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Application Closing Date
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October 28, 2026
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Join Northeastern Ontario’s Health Care Leaders!
Health Sciences North is Northeastern Ontario's academic health sciences centre, where exceptional care, innovative research, and transformative teaching improve the health of our communities. As the region's specialized healthcare hub, you'll work with advanced technology, diverse patient populations, and a collaborative team committed to excellence.
We invest in our people through professional development, teaching opportunities, and an inclusive, supportive workplace built on respect, compassion, quality, transparency, and accountability. If you're looking for a meaningful career where you can grow, make an impact, and help build a healthier North, Health Sciences North is the place for you.
Health Sciences North (HSN) is seeking an innovative individual for the position of Access and Flow Supervisor to provide support to the flow of patients in and out of HSN beds, and provide weekend management support on other issues as required.
The ideal candidate will have a minimum of a four (4) year Bachelor’s Degree from an accredited university. We are looking for someone with a minimum of two (2) years’ experience working in a clinical department within a health care environment, and experience working in a leadership/supervisory role. Candidates that possess a current Certificate of Registration in good standing with a regulatory college are preferred.
DEPARTMENT OVERVIEW
The Access & Flow department is a diverse team with the primary goal of improving patient flow within the organization by addressing challenges like emergency department overcrowding and ensuring timely discharges. Using patient flow data, the department identifies variations in demand and barriers to prompt service access, taking a coordinated approach to guide patients through the healthcare system. The team actively monitors admissions, seeking appropriate inpatient care locations, and collaborates with external hospitals and care facilities to assess occupancy and transfer opportunities. Responsibilities include monitoring out-of-town patients for repatriation opportunities, tracking admission requests, and resolving complex patient placement cases.
If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, you are encouraged to view the full job description on the HSN Careers Website.
HSN INCENTIVES
We offer a competitive salary and vacation, extended health and dental benefits, and relocation allowance to assist with moving expenses. In addition, there may be additional monetary incentives available upon hire.
At Health Sciences North, we are committed to creating and maintaining a collaborative, trusting, inclusive and sustainable work environment that supports the physical, psychological, social and community wellbeing of all members of Team HSN. This will enable every team member to thrive in the workplace while providing exceptional care, transformative teaching and impactful research. We celebrate our staff regularly through Appreciation celebrations and Recognition events and our commitment to a healthy workplace upholds HSN’s core values of Respect, Compassion, Quality, Transparency, and Accountability to ensure workforce safety and well-being.
HSN provides support through our Employee and Family Assistance Program (EFAP), which is available for all HSN staff and family members regardless of status, position, affiliation, etc.
HSN is proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our valued employees the financial security and peace of mind that comes with a strong defined benefit pension plan. For every dollar an employee contributes to HOOPP, HSN contributes $1.26. All employees are eligible to join immediately upon hire. Join us and start building a future you can look forward to.
HSN is a proud participant in the Rural Community Immigration Pilot and the Francophone Community Immigration Pilot Programs. The Rural and Northern Immigration Pilot (RCIP) and Francophone Community Immigration Pilot (FCIP) offer a unique pathway to permanent residence for international workers looking to build a future in Greater Sudbury and surrounding communities. These programs are designed to address key labour shortages while helping skilled individuals and families settle long-term in welcoming, opportunity-rich regions of Northern Ontario. More information regarding this program can be found here or on the Sudbury site here.
Interested applicants are asked to apply directly to requisition #10927 on the HSN Careers Website at https://careers.hsnsudbury.ca/. This opportunity will be posted until filled.
About Sudbury
Sudbury is a dynamic city that embraces growth and values its residents. With a population of over 166,000 and a regional reach of nearly half a million people within a 160 km radius, Sudbury offers a vibrant community and ample opportunities for personal and professional development. Whether you're considering a move or already planning to relocate, we are committed to supporting you every step of the way. Our strategic location, robust industrial sector, and talented workforce make Sudbury the perfect place to establish and expand your career. Discover a city that welcomes newcomers with open arms and provides a supportive environment for your success. For more information regarding our beautiful city or for finding your dream home, rentals or short-term accommodation please visit the following websites; Newcomers to Sudbury and Find your dream home
KEY FUNCTION:
Provide support to the flow of patients in and out of HSN beds, and provide weekend management support on other issues as required.
REPORTING:
Under the general direction of the Manager, System Transformation.
DUTIES:
1. Plan, organize, direct, and evaluate the operation of the Bed Allocation department.
2. Monitor the flow of patients in and out of HSN beds daily, and oversee the appropriate placement of patients.
3. Identify patient flow delays and opportunities, and work with Clinical Managers, Clinical Leaders, and Charge Nurses to eliminate delays.
4. Chair the daily morning bed report and work with various programs to develop a bed plan.
5. Work with inpatient departments to establish individual plans for patients that need to be transferred within HSN or to external facilities for treatment.
6. Oversee the use of HSN’s non-urgent patient transportation services daily.
7. Communicate daily with the City of Sudbury’s Emergency Medical Services (EMS) Platoon Chief and Central Ambulance Communications Centre (CCAC) dispatches pertaining to HSN calls.
8. Assist the Bed Allocation Clerks with patient placement issues or staffing issues.
9. Communicate the bed status within HSN as required.
10. Communicate with external partners to support the units with patient discharges as required.
11. Monitor bed availability and liaise with the Emergency Department (ED) to prioritize patient placement based on Length of Stay (LOS) and HSN’s current bed management policy.
12. Identify and implement patient flow and bed management strategies.
13. Discuss bed management strategies with the Associate Vice President or on-call administrators.
14. Implement process improvement initiatives based on lean principles to encourage efficient utilization of HSN resources.
15. Develop and implement policies and procedures for HSN’s bed management, and recommend adjustments as required.
16. Assume fiscal accountability of the departmental operation according to approved budget.
17. Manage human resources which include: recruitment, selection and training.
18. Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate performance and make recommendations on disciplinary action as required.
19. Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
20. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
21. Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
22. Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
23. Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
24. Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
25. Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
26. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
27. Represent the department or program on various committees and in meetings as required.
28. Perform other duties as required.
QUALIFICATIONS
EDUCATION AND TRAINING:
1. Minimum of a four (4) year Bachelor’s Degree from an accredited university.
2. Current Certificate of Registration in good standing with a regulatory college is preferred.
3. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
EXPERIENCE:
1. Minimum of two (2) years’ experience working in a clinical department within a health care environment.
2. Experience working in a leadership/supervisory role is required.
KNOWLEDGE/SKILLS/ABILITIES:
1. Demonstrated knowledge of the health care system and community resources.
2. Demonstrated ability to identify and implement data indicators to continue quality improvement.
3. Demonstrated clinical assessment and conflict management skills.
4. Demonstrated time management, prioritization, organizational, and problem-solving skills.
5. Demonstrated ability to coach, advise and teach others using the principles of adult learning.
6. Demonstrated training, experience or utilization of quality improvement methodology for process improvement.
7. Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
8. Demonstrated knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
9. Ability to use tact and discretion in dealing with health care providers and employees.
10. Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
11. Demonstrated superior interpersonal and communication skills, both written and verbal.
12. Demonstrated commitment to the safety of co-workers and patients.
PERSONAL SUITABILITY:
1. Successful Vulnerable Sector Check is required.
2. Demonstrated ability to work in a fast-paced environment and function with confidence under stress.
3. Demonstrated commitment to ongoing professional development.
4. Demonstrated professionalism in dealing with confidential and sensitive issues.
5. Demonstrated positive work record and excellent attendance record.
6. Ability to meet the physical and sensory demands of the job.
7. Ability to travel between local sites.
Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.
Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.
HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.
