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Health Sciences North

Ward Clerk

Sudbury, ON, P3E 5J1, Canada

$30.04 - $31.58 /hour

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Job details

Pay: $30.04 - $31.58 /hour
Apply by: Jan 1, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Competition #	10902
Job Title	Ward Clerk
Department	Endoscopy Minor Procedures
Status	Permanent
Work Type	Part-time
Affiliation	CUPE Clerical
Shift Assignment	Days
Bilingualism Required	Yes
Police Check Requirement	N/A
Site	RLHC-CUPE Clerical
Salary Information	$30.04 - $31.58 /hour
Application Closing Date	Posted until filled

KEY FUNCTION:
Act as the initial contact for the unit and provide supportive service by ensuring clear, concise communication, and facilitating the flow of information with other departments, the health care team, patients, visitors, and family members.

REPORTING:
Under the general direction of the Clinical Manager, Endoscopy Minor Procedures.

DUTIES:
1. Process patient admissions, transfers and discharges.
2. Create, prepare and maintain patient charts.

Book tests, procedures, appointments and coordinate patient flow.
Transcribe and process physician’s orders to ensure accurate and up-to-date patient data profiles.
Provide reception and general office functions to the unit (e.g. payroll entry, scheduling).

Provide assistance, guidance, and direction to patients and visitors.
Answer enquiries and relay telephone calls and messages.
Provide updates and reports on unit status.

Order office supplies as required.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.

Participate in hospital training as required.
Assist with improvement initiatives as required.
Perform other duties as required.

QUALIFICATIONS
EDUCATION AND TRAINING:
1. Minimum of a one (1) year Diploma in a Medical Office Administration field from an accredited college.

Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:
1. Minimum of six (6) months’ recent relevant experience is required.

KNOWLEDGE/SKILLS/ABILITIES:
1. Demonstrated knowledge of and proficiency with Medical Terminology.
2. Demonstrated ability to type a minimum of 50 w.p.m. and proficiency in data entry.

Demonstrated computer skills with advanced proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
Demonstrated interpersonal and communication skills.

Demonstrated ability to prioritize tasks.
Demonstrated compliance with HSN’s privacy policy.
Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:
1. Demonstrated commitment to ongoing professional development.
2. Demonstrated professionalism in dealing with confidential and sensitive issues.

Demonstrated positive work record and good attendance record.
Ability to meet the physical and sensory demands of the job.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS. ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED. WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.

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More about this job

Responsibilities

The Ward Clerk acts as the initial point of contact for the unit, facilitating communication between the healthcare team, patients, and visitors. Responsibilities include processing patient admissions and discharges, maintaining charts, scheduling tests, and performing general office functions.

Requirements

Candidates must possess a minimum one-year diploma in Medical Office Administration and at least six months of recent relevant experience. Proficiency in medical terminology, Microsoft Office, and a typing speed of at least 50 w.p.m. are required.

Skills

Medical terminology
Data entry
Typing
Microsoft Office
Patient information systems
Communication
Interpersonal skills
Task prioritization
Patient admissions
Chart maintenance
Scheduling
Payroll entry
Customer service
Health and safety compliance
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Ward Clerk
Medical Office Administration
Endoscopy
Patient charts
Data entry
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Health and safety
Patient flow
Reception
Payroll
Scheduling
Medical terminology
Hospitality
Healthcare administration
Clinical support

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