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Added 2 hours ago
KG
Operations Coordinator
KUTHALA GROUP
Georgetown, ON
- Full-time
…resolved promptly. The Operations Coordinator assists with administrative tasks, such as data entry, documentation, and report preparation, while supporting process improvements to enhance…
Added 4 hours ago
FC
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- Part-time
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Ottawa, ON
- Full-time
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Added 4 hours ago
BB
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- Full-time
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Added 5 hours ago
GW
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…Hamilton office. Responsible for complete portfolio management of sales for recovery enforcement files, which includes continuing communications with client and lawyer for purchaser. This…
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FO
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Added 6 hours ago
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Added 6 hours ago
L
Licensed Assistant Manager Brampton, ON-LensCrafters
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Added 6 hours ago
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Added 6 hours ago
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Added 6 hours ago
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Added 6 hours ago
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Added 8 hours ago
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Added 8 hours ago
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Added 8 hours ago
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Added 9 hours ago
Licensed Assistant Manager Winnipeg MB, LensCrafters
EssilorLuxottica Group
Winnipeg, MB
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 9 hours ago
Licensed Assistant Manager Brampton, ON-LensCrafters
EssilorLuxottica Group
Brampton, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…

HearCANADA

Scheduling and Sales Specialist

Hamilton, ON, Canada
Greater Hamilton (Burlington) Metropolitan Area, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 1+ years experience in inside sales or high-volume appointment scheduling
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

Join our Inside Sales Team! Now hiring a Scheduling and Sales Specialist (internally called an Inside Sales Specialist) to join our growing organization.

Position Overview

To succeed in this role, you will have a passion for delivering exceptional hearing health to HearCANADA's clients. You are sales-minded, with the ability to discuss product promotions and hearing care appointment options with a wide variety of clients across Canada. There is no cold calling required in this role, so we expect our Inside Sales Specialists to utilize existing leads to grow our client base by depicting HearCANADA's clinics as their destination of choice for top-tier hearing care.

Key Position Details

Permanent position: Full-time (37.5 hours per week)
Core hours: 11:00 am – 7:00 pm EST, Monday to Friday with some infrequent Saturday hours (approximately one or two per quarter) and some infrequent adjustment of hours to cover for colleagues (notice provided)

What We Offer You

Compensation: $23.00- $25.00 per hour based on experience plus quarterly bonus entitlement
Employer-funded health, dental, and vision benefits (starting on day one) with additional healthcare spending account
RRSP program + employer matching
Generous time off policies including attractive paid vacation programs, 7 paid personal days per year, + 1 paid volunteer day per year
Education assistance program, LinkedIn learning access, + mentorship + professional development opportunities

What You Will Do

Support sales targets by contacting prospective clients (warm leads) to book an appointment with a hearing care professional in one of our many clinics across Canada
Identify client needs and new sales opportunities, introduce promotions, and book hearing care appointments
Meet and exceed daily Key Performance Indicators (KPIs) and overall targets while ensuring each interaction is consistent with standards of HearCANADA
Participate in daily/weekly team meetings to share feedback and practice sales skills
Maintain a high-volume calling plan and update all pertinent client information in appointment system (CRM)
Communicate and work effectively with clinic teams to maximize booking schedules

What We Are Looking For

1+ years experience in inside sales or high-volume appointment scheduling
Health industry experience is considered an asset
Able to exercise empathy, and lead the conversation to obtain client bookings with individuals experiencing hearing loss
Effective communication in the English language, both verbally and in writing
Bilingualism in French would be considered a definite asset
Highly motivated and goal-driven to exceed KPIs
Prior experience with CRM systems, and willing to learn new software and tools
Strong integrity, professionalism, and work ethic
Ability to work independently
Showcases our values of innovation, passion for positive impact and working as a team to go above and beyond
Availability to work the schedule depicted within the job posting on an ongoing basis with some Saturday coverage as required

To join us on our journey in providing Wonderful Sound for All, click the "Apply Now" button!

HearCANADA acknowledges that this posting represents a current, existing vacancy. We use an Applicant Tracking System to post vacancies and manage candidate data; Artificial Intelligence is not used in the decision-making process in screening or interviewing candidates, however, may be used for note-taking or automations such as email communication.

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process; requests can be submitted via careers@hearcanada.com.

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More about this job

Responsibilities

Contact warm leads to identify client needs, discuss promotions and hearing care options, and book appointments with hearing care professionals. Meet sales KPIs, maintain accurate CRM records, and coordinate with clinic teams to maximize appointment schedules.

Requirements

Applicants should have at least one year of inside sales or high-volume appointment scheduling experience; health industry experience and French bilingualism are assets. Strong communication, empathy, CRM familiarity, goal orientation, professionalism, and availability for the stated schedule and occasional Saturday coverage are expected.

Skills

Inside Sales
Appointment Scheduling
High-Volume Calling
Lead Conversion
Sales Target Achievement
Client Needs Assessment
Empathy
Verbal Communication
Written Communication
CRM Systems
Client Information Management
Team Collaboration
Time Management
Professionalism
Independent Work
Hearing Care

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Healthcare Spending Account
RRSP Program
Employer RRSP Matching
Paid Vacation
Seven Paid Personal Days
Paid Volunteer Day
Education Assistance
LinkedIn Learning Access
Mentorship
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Warm Leads
Hearing Care
Hearing Health
Appointment Scheduling
Sales Promotions
Sales Targets
Key Performance Indicators
High-Volume Calling
CRM
Client Information
Client Experience
Needs Assessment
Lead Conversion
Clinic Coordination
Health Industry
French Bilingualism
Professional Development

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