Clinic Services Associate
- Markham, ON, Canada
$40,000 to $50,000 CAD / year · Full-time
Applications open in a new tab.
Job details
- Pay
- $40,000 to $50,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- Minimum 1 year experience in a customer facing role either in the healthcare or retail sector, or related role
- Posting language
- English
- Posted
Original job description
Role: Clinic Services Associate
Location: Markville Mall, Markham ON
At Hearing Solutions, you are connecting people to the world of sound so they can hear what matters most. In this high-impact role, our Clinic Service Associates are our front-line staff to our patients. Their friendly voices and warm smiles are the first experience a person will have with Hearing Solutions.
What’s in it for you:
- Company events
- Dental care
- Disability insurance
- Extended healthcare
- Life insurance
- Paid vacation days
A day in the life:
- Scheduling appointments and maintaining appointment calendar
- Support patients through the process of applying for third party funding
- Verifying insurance coverage and assisting clients with insurance claims
- Maintaining client records
- Assisting with filing, data entry, answering phones
- Ensuring the clinic is clean, organized and stocked
- Communicating effectively with clients and coworkers to ensure a positive experience for all!
What you bring:
- Post-secondary education or equivalent experience
- Minimum 1 year experience in a customer facing role either in the healthcare or retail sector, or related role
- Strong written and verbal communication skills
- Fluency in other languages is a plus!
- Professional and personable individual with the ability to build trust, most often with a senior demographic
- Ability to multitask and prioritize in a fast pace environment
- Strong organizational and ability to juggle multiple priorities
- Tech savvy with the ability to quickly learn various systems and applications
- A passion for helping others live life to its fullest potential
- A positive energy and can-do attitude!
As a part of our hiring process, we require applicants to complete a 15 minute online pre-employment profile assessment.*
The purpose of the assessment is to help identify the ideal candidate for this role based on core competencies. Once the assessment is submitted, our recruiting team will be in contact with you about the next steps
We recommend taking the assessment in an environment where you can focus and not have any distractions. Please use the following link to access and complete your assessment.
https://www.ondemandassessment.com/link/index/JB-EILDAEBJ6?u=1029275
Please note only qualified candidates will be contacted.
__
**
Hearing Solutions is an equal opportunity employer that values respect and diversity in the workplace.
Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Please let us know if you require accommodation at any stage of the recruitment process.
More about this job
Responsibilities
Schedule appointments and maintain the clinic calendar, support patients with third-party funding applications, and verify insurance coverage while assisting with claims. Maintain client records, handle filing and data entry, answer phones, keep the clinic organized and stocked, and communicate effectively with clients and coworkers.
Requirements
Post-secondary education or equivalent experience is required, along with at least one year of customer-facing experience in healthcare, retail, or a related role. Candidates should have strong communication and organizational skills, be able to multitask and prioritize in a fast-paced environment, learn systems quickly, and bring a personable, helpful attitude; additional language fluency is a plus.
Skills
- Appointment Scheduling
- Customer Service
- Insurance Claims Assistance
- Third-Party Funding Support
- Client Record Management
- Filing
- Data Entry
- Phone Communication
- Written Communication
- Verbal Communication
- Organization
- Multitasking
- Prioritization
- Technology Proficiency
- Interpersonal Communication
- Time Management
Benefits
- Company Events
- Dental Care
- Disability Insurance
- Extended Healthcare
- Life Insurance
- Paid Vacation Days
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Healthcare
- Administrative
Keywords
- Hearing Solutions
- Clinic Services
- Patient Support
- Appointment Scheduling
- Appointment Calendar
- Third-Party Funding
- Insurance Coverage
- Insurance Claims
- Client Records
- Filing
- Data Entry
- Phone Support
- Clinic Organization
- Healthcare
- Retail
- Customer-Facing Experience
- Communication
- Multitasking
- Prioritization
- Organizational Skills
- Systems and Applications
- Senior Demographic
- Accessibility for Ontarians with Disabilities Act
- Pre-Employment Assessment