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Hearing Solutions

Clinic Services Associate

Markham, ON, Canada

$40,000 to $50,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $40,000 to $50,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: Minimum 1 year experience in a customer facing role either in the healthcare or retail sector, or related role
Posting language: English
Posted: Nov 2, 2026

Original job description

Role: Clinic Services Associate

Location: Markville Mall, Markham ON

At Hearing Solutions, you are connecting people to the world of sound so they can hear what matters most. In this high-impact role, our Clinic Service Associates are our front-line staff to our patients. Their friendly voices and warm smiles are the first experience a person will have with Hearing Solutions.

What’s in it for you:

Company events
Dental care
Disability insurance
Extended healthcare
Life insurance
Paid vacation days

A day in the life:

Scheduling appointments and maintaining appointment calendar
Support patients through the process of applying for third party funding
Verifying insurance coverage and assisting clients with insurance claims
Maintaining client records
Assisting with filing, data entry, answering phones
Ensuring the clinic is clean, organized and stocked
Communicating effectively with clients and coworkers to ensure a positive experience for all!

What you bring:

Post-secondary education or equivalent experience
Minimum 1 year experience in a customer facing role either in the healthcare or retail sector, or related role
Strong written and verbal communication skills
Fluency in other languages is a plus!
Professional and personable individual with the ability to build trust, most often with a senior demographic
Ability to multitask and prioritize in a fast pace environment
Strong organizational and ability to juggle multiple priorities
Tech savvy with the ability to quickly learn various systems and applications
A passion for helping others live life to its fullest potential
A positive energy and can-do attitude!

As a part of our hiring process, we require applicants to complete a 15 minute online pre-employment profile assessment.*

The purpose of the assessment is to help identify the ideal candidate for this role based on core competencies. Once the assessment is submitted, our recruiting team will be in contact with you about the next steps

We recommend taking the assessment in an environment where you can focus and not have any distractions. Please use the following link to access and complete your assessment.

https://www.ondemandassessment.com/link/index/JB-EILDAEBJ6?u=1029275

Please note only qualified candidates will be contacted.

Hearing Solutions is an equal opportunity employer that values respect and diversity in the workplace.

Hearing Solutions is committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Please let us know if you require accommodation at any stage of the recruitment process.

Apply About employer

More about this job

Responsibilities

Schedule appointments and maintain the clinic calendar, support patients with third-party funding applications, and verify insurance coverage while assisting with claims. Maintain client records, handle filing and data entry, answer phones, keep the clinic organized and stocked, and communicate effectively with clients and coworkers.

Requirements

Post-secondary education or equivalent experience is required, along with at least one year of customer-facing experience in healthcare, retail, or a related role. Candidates should have strong communication and organizational skills, be able to multitask and prioritize in a fast-paced environment, learn systems quickly, and bring a personable, helpful attitude; additional language fluency is a plus.

Skills

Appointment Scheduling
Customer Service
Insurance Claims Assistance
Third-Party Funding Support
Client Record Management
Filing
Data Entry
Phone Communication
Written Communication
Verbal Communication
Organization
Multitasking
Prioritization
Technology Proficiency
Interpersonal Communication
Time Management

Benefits

Company Events
Dental Care
Disability Insurance
Extended Healthcare
Life Insurance
Paid Vacation Days

Visa sponsorship

Not detected in the job text

Keywords

Hearing Solutions
Clinic Services
Patient Support
Appointment Scheduling
Appointment Calendar
Third-Party Funding
Insurance Coverage
Insurance Claims
Client Records
Filing
Data Entry
Phone Support
Clinic Organization
Healthcare
Retail
Customer-Facing Experience
Communication
Multitasking
Prioritization
Organizational Skills
Systems and Applications
Senior Demographic
Accessibility for Ontarians with Disabilities Act
Pre-Employment Assessment

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