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GO
IT Support Technician
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Whitehorse, YT
- Full-time
Our goal is to support all learners in developing the essential skills, knowledge and personal qualities that they need to thrive in life.
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OS
Regional Vice President, Ontario and Atlantic
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ON · Ontario, Canada
- Full-time
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W
Project Manager
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Kitimat, BC
- Full-time
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SH
Clerk 3 (PMH)
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Brandon, MB
- Full-time
…self-identify as being of Indigenous descent in their cover…
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HT
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Bolton, ON
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- Full-time
Any application received after the closing time will not be included in the competition.
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HT
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HT
Internal Auditor (Business Control & IT)
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LM
CC130J Avionics Field Service Representative
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HT
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RJ
Receptionist
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DF
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IO
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Bolton, ON
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CT
SECURITY ARCHITECT
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SG
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P
Product Marketing Manager (12 month contract)
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Mississauga, ON
- $45.19 to $50 CAD / hour
- Contract
Support the launch of new products and releases by defining product positioning and unique selling propositions, and by scoping and creating the required tools and collateral.
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FS
Bilingual Inquiry and Correspondence Officer
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
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HN
Financial Services Associate
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Calgary, AB
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HearingLife Canada

Client Service Administrator - Arnprior ON (4 Month Contract)

Arnprior, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 18, 2026
Experience: At least 2 years of customer service experience
Posting language: English
Posted: Oct 19, 2026

Original job description

About HearingLife Canada:

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

Please note: This is a 4-month contract position at this time.

How You’ll Make An Impact

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What You Bring:

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

What We Offer:

Competitive compensation package
4% vacation pay accrual

Accommodations:

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process. 

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

Welcome clients and provide customer service by managing inquiries, calls, emails, appointments, and follow-ups. Support clinic operations through file and inventory management, basic hearing aid maintenance, event assistance, payment processing, insurance claims, and accounts receivable.

Requirements

At least two years of customer service experience, strong organizational skills, and the ability to manage multiple priorities are required. Experience with Microsoft Excel is also requested; no education requirement is stated.

Skills

Customer Service
Organization
Multitasking
Microsoft Excel
Appointment Scheduling
Client Communication
Phone and Email Support
Client File Management
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management
Hearing Aid Maintenance
Clinic Maintenance

Benefits

Competitive Compensation
4% Vacation Pay Accrual

Visa sponsorship

Not detected in the job text

Keywords

Hearing Healthcare
Client Service
Customer Care
Appointment Scheduling
Clinician Schedules
Phone Support
Email Support
Client Inquiries
Client Files
Microsoft Excel
Clinic Operations
Hearing Aid Maintenance
Stock Orders
Inventory
Payment Processing
Insurance Claims
Accounts Receivable
Events
Local Promotions

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