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Added 1 min ago
O
Principal Product Manager (Healthcare Solutions)
OpenText
Richmond Hill, ON
- Full-time
…collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle…
Added 1 min ago
OH
Director, Cancer Clinical Programs
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 30 mins ago
TN
Retail Sales Clerk (Part Time)
Trouw Nutrition
Foothills No 31, AB · Foothills, AB
- Part-time
…aquafeed, our shared purpose of Feeding the Future drives us to support customers and ensure smooth operational…
Added 30 mins ago
RU
Print Clerk
Ricoh USA, Inc.
Stony Plain, AB
- Full-time
Augment your education with team member tuition assistance programs.
Added 30 mins ago
TN
Feed Production Operator
Trouw Nutrition
Landmark, MB
- Full-time
…aquafeed, our shared purpose of Feeding the Future drives us to support customers and ensure smooth operational…
Added 30 mins ago
TN
Assistant Store Manager - Feeds' n Needs - Saint John
Trouw Nutrition
Saint John, NB
- Full-time
…insights on buying trends, customer needs, and profitability to support business decisions. They contribute innovative ideas to grow market share and ensure exceptional customer service by…
Added 30 mins ago
RU
Site Leader
Ricoh USA, Inc.
Vancouver, BC
- Full-time
Augment your education with team member tuition assistance programs.
Added 30 mins ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 30 mins ago
RC
Pricing Manager
Rexel Canada
Vancouver, BC
- $90,000 CAD / year
- Full-time
Evaluated on the accuracy and effectiveness of pricing operations and margin improvement initiatives. Success in leading and developing the pricing team. Ability to support and implement…
Added 31 mins ago
UO
Manager, Head Office & Facilities
University of British Columbia
Vancouver, BC · UBCV | Civil and Mechanical Engineering Building (CEME)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Reports to the Manager, Business Operations. Receives direction and provides senior-level administrative support to the Head. Works as a member of the Department of Civil Engineering…
Added 31 mins ago
Technical Specialist
Domtar Products
Port Alberni, BC
Is responsible for driving the process of machine optimization and will work as a member of a team to provide continuous improvement.
Added 31 mins ago
C
Seasonal VIP Kitchen Staff - Cineplex Pickering & VIP
Cineplex
Pickering, ON · CPX Pickering & VIP
- Part-time
As a VIP Kitchen Staff Member you support the Back-of-House Manager in leading the food service experience in your location. Our Kitchen Staff Members are passionate about food and…
Added 1 hour ago
EC
Sales and Solutions Coordinator
Entripy Custom Clothing
Oakville, ON
- Full-time
…process unmatched within the industry. Entripy is a certified member of the Canadian Aboriginal and Minority Supplier Council…
Added 1 hour ago
AP
butcher, industrial
Aliments Prémont Inc.
Sainte-Angèle-de-Prémont, QC
- Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 1 hour ago
SH
Part-Time l Cook l Hilton Garden Inn Toronto Airport
Silver Hotel Group
Mississauga, ON
- Part-time
Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels.
Added 1 hour ago
SH
Room Attendant | Part-Time | The Westley Hotel
Silver Hotel Group
Calgary, AB
- Part-time
…and we are currently looking for dynamic people to join our…
Added 1 hour ago
OL
Education Coordinator
Oxford Learning Centres Inc.
Winnipeg, MB
- Full-time
As the Education Coordinator you participate in the centre's operations, including working with multiple people from centre staff to teachers, to parents, and of course, the students! You…
Added 1 hour ago
PL
Two Trees Bistro Food and Beverage Attendant
Pomeroy Lodging
Kananaskis, AB
- Full-time
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. Due to 365-day-a-year operations, this position will…
Added 1 hour ago
S
Sobey's/Voila CFC 1 - Shunter (Afternoons)
Sobeys
Vaughan, ON
- Full-time
We’re looking for a reliable and motivated team member who thrives in a hands-on role and enjoys working in a fast-paced environment. This position is ideal for someone who takes pride in…
Added 1 hour ago
GC
Makwa Cinema Cashier $14.00-$21.00
Grand Casino Mille Lacs & Hinckley
Makwa, SK
- Part-time
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Added 1 hour ago
GG
Quarry Manager
Grizzlytrek Group
Exshaw, AB
- Full-time
Serve as a key member of the Plant Leadership Team, contributing to a high-performance culture focused on safety, quality, continuous improvement, and operational excellence
Added 1 hour ago
RT
Executive Operations Coordinator
RZOLV Technologies Inc.
Vancouver, BC
- Full-time
…growing quickly, and we are looking for an exceptional Executive Operations Coordinator to help keep our leadership team organized, prepared and moving…
Added 1 hour ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Trenton, ON
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…

HearingLife Canada

Client Service Administrator - Carleton Place, ON.

Carleton Place, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 1, 2026
Experience: At least 2 years of customer service experience
Posting language: English
Posted: Oct 2, 2026

Original job description

About HearingLife Canada

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

How You’ll Make An Impact

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What You Bring

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

What We Offer

Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through perkopolis and discounted rates to GoodLife Fitness

Accommodations

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process. 

 While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

Welcome clients and provide customer service in person, by phone, and by email; schedule appointments and coordinate clinician schedules and follow-ups. Maintain the clinic and client files, support clinicians and local events, perform basic hearing aid maintenance, and manage payments, insurance claims, accounts receivable, and inventory.

Requirements

Applicants must have at least two years of customer service experience, strong organizational skills, and the ability to manage multiple priorities. Experience with Microsoft Excel is also required; no education requirement is stated.

Skills

Customer Service
Client Relationship Building
Problem-Solving
Appointment Scheduling
Organization
Multitasking
Microsoft Excel
Administrative Support
Client File Management
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management
Hearing Aid Maintenance
Email and Phone Communication

Benefits

Paid Time Off
Vacation Days
Wellness Days
RRSP Matching
Healthcare
Dental Coverage
Ongoing Training and Development
Corporate Discounts
Discounted Fitness Membership

Visa sponsorship

Not detected in the job text

Keywords

Hearing Healthcare
Client Service
Customer Care
Client-Centered Care
Appointment Scheduling
Clinician Schedules
Follow-Up Coordination
Inbound Phone Calls
Email Inquiries
Microsoft Excel
Administrative Support
Client Files
Stock Orders
Hearing Aid Maintenance
Clinic Operations
Local Promotions
Event Support
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management

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