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Added 1 min ago
Corporate Air Escalations Specialist - Toronto, Vancouver, Montreal
Flight Centre
Quebec, QC
…corporate brands throughout the Americas. Working within Supply Operations, you'll partner with airline representatives, senior leaders, and internal stakeholders to resolve complex…
Added 14 mins ago
PM
Clinical Project Manager - CRO
Pharma Medica Research Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Ability to work both independently and as a team member.
Added 14 mins ago
NS
Scheduling Advisor - Staffing Office
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Scheduling Operations Manager, and working in collaboration with the Assistant Manager, the Scheduling Advisor supports the scheduling team and is responsible for…
Added 14 mins ago
D
Account Executive, ENT | North America
Deel
Canada
- Full-time
…Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and…
Added 14 mins ago
TS
Sales Associate
The Salvation Army in Canada
Bridgetown, NS
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 14 mins ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 14 mins ago
PA
Assistant Team Leader
Princess Auto Ltd.
Grande Prairie, AB
- Full-time
As part of the leadership team, you will direct, support, mentor and train Team Members and department Leaders to help them be successful and grow their careers with Princess Auto.
Added 14 mins ago
HC
Bilingual Customer Service Intern - Summer 2027
Hilti Canada
Oakville, ON
- Full-time
…continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our…
Added 14 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 14 mins ago
A
Lead Mechanical Engineer (Pipelines)
Ausenco
Vancouver, BC
- Full-time
Proven team player committed to support the requirements of project groups.
Added 14 mins ago
NF
Health & Safety Advisor
Natural Factors
Kelowna, BC
- Full-time
…been identified. We thank you all for your applications and a member of our team will contact you soon. All the…
Added 14 mins ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Full-time
Any MLF team member interested in being considered for this role are encouraged to apply online by October 2, 2026. Applications received beyond that date are not guaranteed consideration.
Added 14 mins ago
B
Specialist, Channel Compensation
Bell
Mississauga, ON
- Full-time
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes…
Added 14 mins ago
NF
Maintenance Systems & Reliability Lead
Natural Factors
Coquitlam, BC
- Full-time
…that improve equipment performance across our manufacturing operations. This is a highly hands-on role that combines technical expertise, leadership, data-driven decision making, and a…
Added 14 mins ago
TS
Full-Time - Food Bank Supervisor
The Salvation Army in Canada
Penticton, BC
- Full-time
The Community and Family Services / Food Bank Supervisor will be an important member of the management team and will participate in the planning, development, and implementation of programs…
Added 14 mins ago
VI
Office Manager
Verge Immigration Services Inc. | Licensed Foreign Worker Recruiters in Canada
Winnipeg, MB
- Full-time
…informed, and keep the office running smoothly so our RCIC and case team can focus on their files. You will also guide and support our administrative assistant. All immigration advice is…
Added 29 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a key member of the Human Resources team, you will provide operational leadership, technical expertise, and support to scheduling staff, managers, and directors across the Hospital. You…
Added 29 mins ago
TS
Dining Hall & Food Services Worker
The Salvation Army in Canada
Jackson's Point, ON · Jacksons Point, ON
- Part-time
Support kitchen operations by assisting with basic food and beverage preparation as directed.
Added 29 mins ago
CL
Resident Advisor
Campus Living Centres
Kamloops, BC
- Full-time
Report any and all incidents, that in any way concern the Residence that become your knowledge, to a member of the Residence Management Team in a timely manner (incidents include, but are…
Added 31 mins ago
R
Network Operations Analyst
RBC
Toronto, ON
- Full-time
As a member of the Technology Operations & Resiliency Network Operations Centre - NOC, you will be accountable for proactive incident detection, rapid response, service restoration, and…
Added 44 mins ago
M
Customer Assistant - Online
Morrisons
Perth Road, ON
- Full-time
You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.
Added 44 mins ago
EH
Warranty Technician
Empire Homes
Caledonia, ON
- Full-time
We are one of North America’s largest private homebuilders, with operations in Ontario, Texas, Georgia, Tennessee, the Carolinas, and Colorado. There is no set path at Empire Homes; we…
Added 44 mins ago
RC
Assistant Manager
Revive Car Wash
Belleville, ON
- Full-time
…You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your team, drive membership growth, and deliver a consistently outstanding customer…
Added 44 mins ago
RT
Fire Commissioner - Government of Nova Scotia
Royer Thompson
NS · Nova Scotia, Canada
- Full-time
…Working within the framework of the Fire Safety Act and the Support for Fire Protection Services Act, they will advance provincial standards, strengthen regulatory oversight and support…
Added 44 mins ago
WC
Pharmacy Assistant
Walmart Canada
Toronto, ON
- Full-time
…Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…

HearingLife Canada

Client Service Administrator - Vaughan ON

Vaughan, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: At least 2 years of customer service experience
Posting language: English
Posted: Oct 29, 2026

Original job description

About HearingLife Canada:

HearingLife Canada, and National Affiliated Partners, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics proudly united behind one simple vision, “To help more people hear better.”

Client Service Administrator:

Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centered care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!

How You'll Make an Impact:

As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.

Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.

What You Bring:

At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel

What We Offer:

Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through Perkopolis and discounted rates to GoodLife Fitness

Accommodations:

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process. 

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

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More about this job

Responsibilities

Welcome clients and provide customer service by handling inquiries, calls, and emails, while scheduling appointments and coordinating follow-ups. Support clinic operations through file and inventory management, basic hearing aid maintenance, event and promotion assistance, and processing payments and insurance claims.

Requirements

Applicants must have at least two years of customer service experience and strong organizational skills. They should be able to manage multiple priorities and have experience with Microsoft Excel.

Skills

Customer Service
Client Relationship Building
Problem Solving
Appointment Scheduling
Organization
Multitasking
Microsoft Excel
Administrative Support
Client File Management
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management
Hearing Aid Maintenance
Communication

Benefits

Paid Time Off
Vacation Days
Wellness Days
RRSP Matching
Healthcare
Dental Insurance
Ongoing Training and Development
Corporate Discounts
Discounted Gym Membership

Visa sponsorship

Not detected in the job text

Keywords

Hearing Healthcare
Client-Centered Care
Customer Service
Appointment Scheduling
Clinician Schedules
Inbound Calls
Email Management
Client Inquiries
Clinic Operations
Client File Management
Stock Orders
Hearing Aid Maintenance
Event Support
Local Promotions
Payment Processing
Insurance Claims
Accounts Receivable
Inventory Management
Microsoft Excel
Client Relationships

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