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Hearthstone By The Lake

Personal Support Worker

Toronto, ON, Canada
Etobicoke, ON, Canada

Temporary

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Job details

Job type: Temporary
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description Hearthstone By The Lake is a senior living community headquartered in Burlington, Ontario, Canada. The organization is focused on providing a safe, comfortable, and supportive environment for older adults who require varying levels of assistance. Team members work collaboratively to deliver person-centered care that promotes dignity, independence, and quality of life. Hearthstone By The Lake values compassionate service, professionalism, and respect for residents and their families.
Role Description This temporary, on-site Personal Support Worker role is based in Etobicoke, ON and focuses on providing direct care and support to residents. Day-to-day responsibilities include assisting with personal care such as bathing, dressing, grooming, toileting, and mobility, while following individualized care plans. The Personal Support Worker helps with meals, hydration, and basic housekeeping tasks related to resident care, ensuring a clean and safe environment. The role involves observing and reporting changes in residents’ conditions, accurately documenting care provided, and collaborating with nursing and other care team members. The Personal Support Worker is expected to build positive relationships with residents and families, uphold safeguarding and infection control standards, and contribute to a respectful, inclusive community.
Qualifications

Experience as a Personal Support Worker or similar role in community, long-term care, or retirement settings; ability to provide compassionate, hands-on support to residents.
Strong interpersonal skills and communication skills to interact effectively with residents, families, and colleagues, including the ability to listen, respond empathetically, and maintain professionalism.
Knowledge of safeguarding principles and resident safety, including understanding of confidentiality, abuse prevention, and adherence to organizational policies and procedures.
Ability to use basic technical support tools and electronic documentation systems related to resident care and facility operations.
Recognized Personal Support Worker certificate or equivalent training; current CPR/First Aid certification is an asset.
Understanding of infection prevention and control practices and proper body mechanics for safe lifting and transfers.
Reliability, flexibility to work varied shifts, and capacity to perform the physical demands of the role.
Previous experience working with older adults, including those living with dementia or other cognitive impairments, is considered an asset.

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More about this job

Responsibilities

Provide hands-on personal care and daily living support to residents, following individualized care plans and helping with meals, hydration, mobility, and care-related housekeeping. Monitor and document residents’ conditions, report changes, collaborate with the care team, and maintain a safe, respectful environment while following safeguarding and infection-control practices.

Requirements

Applicants should have a recognized Personal Support Worker certificate or equivalent training and experience in a similar care role; experience with older adults, including people with dementia, is an asset. Strong communication and interpersonal skills, knowledge of safeguarding and infection control, basic electronic documentation ability, current CPR/First Aid certification as an asset, reliability, shift flexibility, and the physical ability to perform the role are expected.

Skills

Personal Care
Bathing And Dressing Assistance
Grooming And Toileting Assistance
Mobility Assistance
Meal And Hydration Support
Care Plan Implementation
Resident Safety
Observation And Reporting
Care Documentation
Interpersonal Communication
Empathy
Safeguarding
Infection Prevention And Control
Safe Lifting And Transfers
Dementia Care
Basic Housekeeping

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker
Personal Support Worker Certificate
Resident Care
Person-Centered Care
Individualized Care Plans
Personal Care
Activities Of Daily Living
Mobility Assistance
Meal Assistance
Hydration
Electronic Documentation Systems
Care Documentation
Safeguarding
Confidentiality
Abuse Prevention
Resident Safety
Infection Prevention And Control
CPR
First Aid
Safe Lifting
Transfers
Dementia Care
Older Adults
Long-Term Care
Retirement Living
Community Care

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