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Added 21 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to design, build, test, and maintain reliable full-stack applications. You will use Java and Spring Boot to develop scalable backend…
Added 21 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 36 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…
Added 36 mins ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
Hands-on experience with contact center or CX platforms and the operational concepts behind customer routing and engagement.
Added 1 hour ago
AI
Bilingual QE Engineer – Contact Center Tools
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse), etc. Experience working in a structured scaled Agile environment.
Added 1 hour ago
AI
Amazon Connect Engineer – Contact Center, AWS, IVR & Java
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
5+ years of hands-on experience with Amazon Connect.
Added 1 hour ago
Manager, Project Execution
Toronto Hydro
Toronto, ON
…determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement,…
Added 1 hour ago
Senior Software Engineer, Applied AI & Customer Solutions
Coursera
Toronto, ON
As a Senior Software Engineer, you will join a fast-paced innovation team that builds and deploys AI-powered solutions directly with Coursera's enterprise and campus customers. You will sit…
Added 2 hours ago
A
Product Support Engineer - NAMER
Ashby
Canada
- Full-time
Support Specialist owns cases and customer communication end-to-end. Troubleshoots complex issues by navigating internal tooling - audit logs, user experience testing, and API testing - to…
Added 2 hours ago
OC
Metallurgy Supervisor (Permanent)
Orano Canada
SK · Saskatchewan, Canada
- Internship
Improvement, Customer Satisfaction, Ethics, Transparency and Dialogue, Respect and People Development
Added 2 hours ago
S
Electrical and Instrumentation Engineer
SPECTRAFORCE
Oakville, ON
- $53 to $63 CAD / hour
- Contract
Job Title: Electrical & Instrumentation Engineer
Added 3 hours ago
W
Principal Mechanical Engineer
Worley
Edmonton, AB · Calgary, AB
- Full-time
The Principal Mechanical Engineer – Static Equipment is a senior technical authority and subject matter expert responsible for providing strategic engineering leadership for static…
Added 3 hours ago
AC
AWS DevOps Engineer
Adastra Corporation
Markham, ON
- Full-time
…responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and…
Added 4 hours ago
SOFTWARE ENGINEER III - HYBRID
Green Shield Canada
Toronto, ON
As a Software Engineer III, you will deliver end-to-end product improvements across user experience, backend services, APIs, databases, and cloud-based systems. You will work closely with…
Added 4 hours ago
Q
AI Agent Engineer
Qlik
Canada
- $92,700 to $116,000 CAD / year
- Full-time
Contribute to roadmap planning by identifying new agentic use cases within the COI org Journey Orchestration & Experience Governance Beyond the build, you will own how agents are deployed…
Added 4 hours ago
M
Software Engineer - Front End
Microsoft
Vancouver, BC
- Full-time
Experience building and shipping modern customer-facing web applications and user experiences.
Added 4 hours ago
H
eTrading Full Stack Engineering - Network
HSBC
Toronto, ON
- Full-time
Engineer secures and resilient client-facing connectivity using appropriate routing segmentation and redundancy patterns and coordinate requirements testing and implementation with clients…
Added 4 hours ago
H
eTrading Full Stack Engineering - Compute
HSBC
Toronto, ON
- Full-time
Engineer basic input output system (BIOS), firmware, kernel and user space settings for deterministic performance including CPU isolation, interrupt request (IRQ) placement, power policy,…
Added 4 hours ago
H
Full Stack Engineer, Client Performance and Management Information (CPMI)
HSBC
Toronto, ON
- Full-time
Join the Client Performance and Management Information (CPMI) technology team in Toronto as a Software Engineer focused on full stack development across JavaScript, Node.js, and modern…
Added 4 hours ago
BS
Senior Design Quality Engineer / Ingénieur principal en qualité de la conception
Boston Scientific
Montreal, QC
- Full-time
7+ years of experience in Quality Assurance, Design Assurance, Software Quality, or related roles in the medical device industry.
Added 4 hours ago
PC
Ingénieur(e) en maintien de la circulation
Parsons Corporation
Montreal, QC
- Full-time
Minimum de 5 années d’expérience pertinente en maintien de la circulation, gestion temporaire de la circulation, contrôle de la circulation, phasage de travaux, conception routière ou…
Added 4 hours ago
PC
Systems Integration Manager - Rail & Transit
Parsons Corporation
Burnaby, BC
- Part-time
Ready to take your engineering and management experience to the next level to work on complex Rail Systems construction projects that will have a huge impact on the local community in…
Added 4 hours ago
Q
Sr Staff AI Software Engineer
Qualcomm
Markham, ON
- Full-time
…smarter, connected future for all. As a Qualcomm Machine Learning Engineer, you will create and implement machine learning techniques, frameworks, and tools that enable the efficient…
Added 4 hours ago
PF
Data Analyst 1
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Reporting to the Lead Data Engineer, the Data Analyst 1 supports business decision-making through hands-on data analysis, reporting, and insight generation. This role works closely with…
Added 4 hours ago
JM
Division Process Engineer
Johns Manville
Innisfail, AB
- Full-time
…upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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