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Added 12 mins ago
CC
Indigenous Research and Development Coordinator
Canadore College
North Bay, ON
- Full-time
· Support the coordination and implementation of Indigenous research and development projects under the direction of the Manager.
Added 12 mins ago
NR
Manager Strategic Communications
Niagara Region
Thorold, ON
- $121,700 to $143,170 CAD / year
- Full-time
Reporting to the Associate Director, Strategic Communications and Public Affairs, the Strategic Communications Manager provides strategic leadership and oversight for corporate…
Added 12 mins ago
IG
Change Manager
Insight Global
Toronto, ON
- $68 to $70 CAD / hour
- Contract
Insight Global is seeking an experienced Change Manager to support enterprise AI transformation initiatives. This individual will lead change management activities focused on stakeholder…
Added 12 mins ago
MH
Strategic Sourcing Lead
Manitoba Hydro
Winnipeg, MB
- Full-time
Reporting to the Manager of SCM - Strategic Sourcing, the Strategic Sourcing Lead, is responsible for the development and execution of sourcing strategies and complex procurement activities…
Added 13 mins ago
QP
Leasing Associate, New Developments, Residential
QuadReal Property Group
Vancouver, BC
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 13 mins ago
QP
Operations Coordinator
QuadReal Property Group
Vancouver, BC
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 13 mins ago
I
Associate Product Manager
ITW
Tecumseh, ON
- Full-time
…individual to join our team at Tregaskiss as an Associate Product Manager based onsite at our Windsor, Ontario…
Added 13 mins ago
Manufacturing Superintendent
Flex-N-Gate
Lakeshore, ON
Directly supports the Manufacturing Manager in all aspects of daily plant operations.
Added 13 mins ago
Pharmacy Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Bedford, NS
Manage the selection, onboarding, training, development, performance management, and succession planning processes.
Added 13 mins ago
DC
Lead Electrical Engineer
Danaher Corporation
Burnaby, BC · CAN - Burnaby - Cytiva
- Full-time
The Lead Electrical Engineer will play a key role in the design, development, and continuous improvement of electrical systems for advanced industrial automation equipment, including…
Added 13 mins ago
Manufacturing Superintendent
Flex-N-Gate
Lakeshore, ON
Directly supports the Manufacturing Manager in all aspects of daily plant operations.
Added 13 mins ago
DC
Sr. Software Project Manager (Scaled Agile /Device Development)
Danaher Corporation
Guelph, ON · Toronto, ON · Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
Prefer 7+ years demonstrated engineering sector experience as a software engineering professional and\or project manager; experience with both Agile and Waterfall software development…
Added 13 mins ago
TH
Front End Supervisor Full-Time - 7052 Regina (12 Month Contract)
The Home Depot
Regina, SK
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 13 mins ago
TH
Caissier(ère) principal(e) (temps partiel)
The Home Depot
Saint-Jérôme, QC
- Part-time
Added 13 mins ago
TH
Manager / Senior Manager, Finance, Contractor Services & Pro
The Home Depot
Canada
- Full-time
The Manager/Senior Manager, Finance is a strategic finance leader responsible for providing financial leadership, insight, and decision support to the Contractor Services and Pro…
Added 13 mins ago
TH
QA Automation Engineer (Askuity division)
The Home Depot
Toronto, ON
- Full-time
…high quality SaaS based products. As a member of the Product Development team at Askuity, you will help design and execute test strategies to ensure delivery of high-quality software that…
Added 13 mins ago
TH
LEAD SPACE PLANNING - 12 Months Contract
The Home Depot
Canada
- Full-time
…process improvements alongside Space Planning Managers and the Sr Manager of Space…
Added 13 mins ago
TH
Overnight Freight Team Supervisor : Full Time - LANGFORD
The Home Depot
Victoria, BC
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 13 mins ago
TH
Department Supervisor Full-Time - 7052 Regina
The Home Depot
Regina, SK
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 13 mins ago
TH
Receiving Supervisor Full-Time - 7248 Whitemud
The Home Depot
Canada
- Full-time
Scheduling Receiving Associates' and the Return to Vendor Associate (RTV) work time and training (to be approved by the Operations Assistant Store Manager (ASM))
Added 13 mins ago
TH
Plumbing & Electrical Department Supervisor Full Time - 7131 Red Deer
The Home Depot
Red Deer, AB
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 13 mins ago
TH
Directeur(trice) expérience client
The Home Depot
Boisbriand, QC
- Full-time
…customer service escalations. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and…
Added 13 mins ago
TH
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot
Victoriaville, QC
- Full-time
Added 13 mins ago
TH
Department Supervisor: Full Time - PRINCE GEORGE
The Home Depot
Prince George, BC
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…
Added 13 mins ago
TH
Department Supervisor Full Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Full-time
…their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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