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Added 3 mins ago
F
Adjoint(e) de direction / Executive Assistant
Fasken
Montreal, QC
- Full-time
Fasken is seeking a highly organized and proactive Executive Assistant to support the Head of Marketing and Business Development (HMBD). This role provides critical executive support in a…
Added 3 mins ago
E
VP, Creator Marketing (Health & Financial Services)
Edelman
Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
We’re looking for a Vice President, Creator Marketing – Health & Financial Services to lead and grow our Creator Marketing business in Canada across highly regulated industries, with a…
Added 3 mins ago
E
VP, Creator Marketing (CPG/Food & Beverage)
Edelman
Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
…practice, you’ll oversee a significant portfolio of Brand clients, lead high-performing teams, and partner closely with integrated, regional, and global stakeholders to deliver…
Added 3 mins ago
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Product Marketing Manager
Rewind
Remote, Canada
- $116,000 to $140,000 CAD / year
- Full-time
- Remote
Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our…
Added 3 mins ago
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Unit Retail Marketing Manager
Havergal
Oshawa, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
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Financial Planner
BMO
Toronto, ON
- Full-time
…a BMO Financial Planner you will be part of a collaborative team and have access to a strong support network to be able to achieve your full…
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Manager, Customer Contact Optimization Analytics and Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
As a manager in the bank’s omni-channel customer communication team, you will be part of a team that transforms the banking experience and drive revenue growth. In this role you will be…
Added 3 mins ago
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Finance & Accounting Lead
Equus
Courtice, ON
- $28.25 to $33.2 CAD / hour
- Full-time
Reporting to the Director of Finance, the Finance & Accounting Lead provides accounting and financial operations support to the Finance team.
Added 17 mins ago
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data administrator
Futures Canadian College
Mississauga, ON
- Full-time
Lead and co-ordinate teams of data administrators in the development and implementation of data policies, standards and models
Added 17 mins ago
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Intermediate Professional, Environmental Science
WSP in Canada
Fredericton, NB
- Full-time
Bring your ecological expertise to projects that protect natural environments and support responsible development across Atlantic Canada. Based in Dartmouth, you will join our Ecology team…
Added 17 mins ago
SC
Design Director
Sony Computer Entertainment France SA
Montreal, QC
- Full-time
…long-term progression tracks. Additionally, you will hire, lead and organize a design team, mentoring designers to ensure the game vision and direction is executed at a AAA…
Added 17 mins ago
SC
Design Director
Sony Computer Entertainment France SA
Montreal, QC
- Full-time
Added 17 mins ago
TC
Disability Services Worker, Part -Time
Taproot Community Support Services
Westlock, AB
- Part-time
The Disability Services Worker (DSW), under supervision of their supervisor, facilitates and monitors education and development programs for purposes of providing individuals in service…
Added 17 mins ago
EI
Senior Human Resources Advisor, Portfolio Companies
Ekagrata Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a seasoned, hands-on HR professional to lead and oversee human resources functions across a diverse group of portfolio companies on a contract or part-time basis. With 15 or…
Added 17 mins ago
DC
Team Leader, Real Property Management
Defence Construction Canada
Yellowknife, NT
- Full-time
…property portfolios, contracts, and client relationships? As Team Leader, Real Property Management, you will lead a team of professionals responsible for delivering complex real property…
Added 17 mins ago
EI
Finance and Accounting Lead
Ekagrata Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a high-calibre early-career accountant to lead the finance and accounting function at one of our portfolio companies, a warehousing, distribution, and physical products…
Added 17 mins ago
QM
Directeur des finances et des ressources humaines / Director of finance and HR
Quantum Management Services Ltd.
Pointe-Claire, QC
- $130,000 to $160,000 CAD / year
- Full-time
Our client, a well-established distribution company, is seeking a hands-on Director of finance and HR to lead its accounting and finance function. This is a key leadership role offering…
Added 17 mins ago
TC
Residential Child and Youth Worker with Overnight Awake Scheduling, Part-Time
Taproot Community Support Services
Nanaimo, BC
- Part-time
…assigned persons served, the RCYW is responsible for overall development and care of those individuals. In conjunction with the individual’s care team, the RCYW assesses physical,…
Added 17 mins ago
SC
Business Development Manager - Moncton
Sysco Canada Inc.
Moncton, NB
- Full-time
Drive New Business Acquisition: Lead new business acquisition efforts, leveraging cross-functional teams to address prospect concerns, build trust, and shorten sales cycles. Collaborate…
Added 17 mins ago
NP
QC Operations Excellence Lead
Nanz Pharma
Pickering, ON
- Full-time
Investigations & CAPA: Lead and support investigations related to deviations, non-conformances, out-of-specification (OOS) results, out-of-trend (OOT) results, and other quality events.…
Added 17 mins ago
TC
Parent Consultant, Full-Time
Taproot Community Support Services
Red Deer, AB
- Full-time
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…
Added 17 mins ago
TC
Residential Child and Youth Worker, Temp Part-Time
Taproot Community Support Services
Nanaimo, BC
- Part-time
- Temporary
…assigned persons served, the RCYW is responsible for overall development and care of those individuals. In conjunction with the individual’s care team, the RCYW assesses physical,…
Added 17 mins ago
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Senior Technical Engineer/Officer - Mechanical Engineering
Ontario Power Generation
Oshawa, ON
- Full-time
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Technical Engineer/Officer - Mechanical Engineering.
Added 17 mins ago
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Senior Director, Human Resources (Unionized)
Waterstone Human Capital
Mississauga, ON
- Full-time
Lead a national field HR team across Western Canada, Ontario/Central, and Quebec/Eastern Canada.
Added 17 mins ago
TC
Residential Community Support Workers (Vancouver - Casual Pool)
Taproot Community Support Services
Vancouver, BC
- Temporary
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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