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Added 2 mins ago
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Municipal Civil EIT - Civil 3D
AECOM
Burnaby, BC
- $66,000 to $75,000 CAD / year
- Full-time
AECOM's Municipal Roads Group in Burnaby is seeking a Junior Municipal Civil Designer / Engineer-in-Training to support the planning and design of municipal infrastructure across Metro…
Added 12 mins ago
AU
Academic Coordinator, Architecture
Athabasca University
Canada
- Part-time
A Master's or PhD degree in architecture, engineering or a related field is required. A license as an architect or engineer would be an asset. Demonstrated expertise in topics related to…
Added 12 mins ago
SP
Professor, Part-Time
Seneca Polytechnic
Toronto, ON · North York, ON
- Part-time
Professional Engineer (P.Eng.) designation is considered a strong asset, particularly for candidates with experience applying AI in engineering or technology environments.
Added 12 mins ago
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Ingenieur Qualite / Quality Engineer
Safran
Kirkland, QC
- Full-time
…d'essai, analyse la production et les limites et les normes du service, recommande une revue des spécifications lorsque requis, formule ou aide à formuler des politiques et procédures…
Added 14 mins ago
KG
Environmental Engineer
KGS Group
Saskatoon, SK
- Full-time
We are looking for an Environmental Engineer to join our Environment in our Regina or Saskatoon office. In this role you will primarily assist our environmental team and work directly with…
Added 16 mins ago
Aircraft Maintenance Engineer Apprentice
Keewatin Air LP
Winnipeg, MB
With over 50 years of distinguished service and 120,000 flight hours, Keewatin Air stands as the premier choice for air medical transport in the Canadian Arctic. Our advanced fleet,…
Added 16 mins ago
Applications Engineer - Retrofit
Enerflex Ltd
Calgary, AB
Reporting to Retrofit Applications Engineering Manager, the purpose of the Applications Engineer (Inside Sales / Technical Sales Engineering) includes, but is not limited to, providing…
Added 44 mins ago
WI
Experienced Environmental Engineer / Geoscientist
WSP in Canada
St. Catharines, ON
- Full-time
Coordinate subcontractors, equipment, field programs, and site-specific health and safety requirements.
Added 44 mins ago
WI
Experienced Environmental Engineer / Geoscientist
WSP in Canada
St. Catharines, ON
- Full-time
Coordinate subcontractors, equipment, field programs, and site-specific health and safety requirements.
Added 1 hour ago
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JREQ203081 Staff Software Engineer I (Open)
Thomson Reuters
Toronto, ON
- Full-time
The CoCounsel Agent Context team is seeking a Staff Software Engineer to set the technical direction for Content Tools - the purpose-built APIs that give AI agents precise, governed access…
Added 1 hour ago
Senior Software Developer, Mobile (iOS), Platforms and Devices
Google
Waterloo, ON
Master's degree or PhD in Computer Science or a related technical field.
Added 1 hour ago
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Building Infrastructure Project Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
Holding the title of professional engineer or having completed recognized continuing education in the building field is an additional asset.
Added 1 hour ago
PT
Manufacturing Liaison
Platinum Trailers
St. Marys, ON
- $55,000 to $75,000 CAD / year
- Full-time
…in both trailer manufacturing and heavy equipment repair and service, and it’s that repair experience that gives us a real…
Added 1 hour ago
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Senior Combat Systems Engineer/Specialist
BMT
Dartmouth, NS
- $105,000 to $150,000 CAD / year
- Full-time
The Senior Combat and Systems Engineer is responsible for professionally and efficiently executing work in support of client taskings in the field of Combat and Systems Engineering.
Added 1 hour ago
Field Sales Applications Engineer
Ametek, Inc.
Ottawa, ON
We are seeking a Sales Applications Engineer to support the growth of Pixelink's OEM camera business This role combines technical sales, applications engineering, and customer support. You…
Added 2 hours ago
A
Geotechnical Engineer -Project Manager
AECOM
Burnaby, BC
- $112,000 to $160,000 CAD / year
- Full-time
AECOM is currently seeking a Geotechnical Engineer -Project Manager to lead consulting delivery of engineering services for various infrastructure projects in the Vancouver and other…
Added 2 hours ago
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Site Project Manager
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Own field deployment project from formal handoff through commissioning, customer acceptance, financial closeout and service transition
Added 2 hours ago
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Technical Project Manager
Heidi
Remote, Canada
- $130,000 to $145,000 CAD / year
- Full-time
- Remote
…project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery…
Added 2 hours ago
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Environmental Field Technician
Englobe
Toronto, ON · Etobicoke, ON
- Full-time
Collect detailed field observations, maintain accurate field notes, and complete chain-of-custody documentation;
Added 2 hours ago
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Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 2 hours ago
PD
Senior Software Engineer - Backend
Parallel Domain
Vancouver, BC
- Full-time
…Product Engineering team owns the customer-facing product and service layer: the self-serve platform for productizing ML reconstruction pipelines, our high-fidelity simulation-as-a-service…
Added 2 hours ago
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Wastewater Process Engineering Specialist/EIT
AECOM
Burnaby, BC
- $60,000 to $86,000 CAD / year
- Full-time
This position is well suited for a recent graduate or early-career engineer interested in applying process and mechanical engineering principles to water and wastewater infrastructure…
Added 2 hours ago
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EIT
CIMA+
Vancouver, BC
- $60,480 to $83,160 CAD / year
- Full-time
At CIMA+, you’ll find a place where your ideas and perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full…
Added 3 hours ago
KP
KPW Commissioning Engineer
Komline Pure Water
Surrey, BC
- $60,000 to $80,000 CAD / year
- Full-time
Working closely with project managers, process engineers, electrical and controls teams, field service personnel, and customers, the Commissioning Engineer will guide systems through…
Added 3 hours ago
O
Sr. Engineer Network Administration
OnX
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Engineer - Network Administration to join our Infrastructure Management team. In this role, you will be responsible for designing, administering,…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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