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Added 10 mins ago
TL
Parts Manager
Transx Ltd
Calgary, AB
- Full-time
…dedicated to building strong business relationships and providing service excellence to support our customers' business…
Added 24 mins ago
Manager Plumbing and Gas
City of Vancouver
Vancouver, BC
…can help advance our core commitments to exceptional public service, sustainability, equity, and an outstanding quality of life for all…
Added 54 mins ago
M&
Field Care Supervisor
McCarthy & Stone
Harrogate, BC
- Full-time
McCarthy & Stone is seeking an experienced Field Care Supervisor to deliver a new care and lifestyle service across Harrogate, Leeds and Bradford.
Added 54 mins ago
AH
Manager
Alberta Health Services
Red Deer, AB
- Full-time
The Manager is accountable for the effective and efficient operation of the Outpatient Department and Bariatric Specialty Clinic, including the management of human, financial, and material…
Added 54 mins ago
WM
Weldco Heavy Industries Ltd: Director of Sales
Weldco-Beales MFG Alberta Ltd
Fort Mckay 174, AB · Fort McMurray, AB · Edmonton, AB · ON
- Full-time
…relationships, and exposure to heavy fabrication, equipment rebuilds, field service, machining or industrial maintenance would be significant…
Added 1 hour ago
SK
Community Manager (Live-Out) - Barrie
Sterling Karamar Property Management
Barrie, ON
- $45,000 to $50,000 CAD / year
- Full-time
Responsible for the management of a residential property in an effective way with the highest level of customer service to both residents and owner. Operate within our standards of safety,…
Added 1 hour ago
JF
Manager, SAP Solutions
Johnvince Foods
Toronto, ON
- $135,000 to $150,000 CAD / year
- Full-time
Manager, SAP Solutions · Centre of Excellence Manager
Added 1 hour ago
WS
Field Technician
Wirecommm Systems
Concord, ON
- $45,000 to $65,000 CAD / year
- Full-time
Location: Field, in and around the GTA; mainly at the client’s premise
Added 1 hour ago
P
Indirect Tax – Recovery, Senior Manager (Bilingual FR/EN)
PwC
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Halifax, NS
- Full-time
As an Indirect Tax Senior Manager – Recovery, you’ll work as part of a team of problem solvers, planning, leading and delivering indirect tax recovery engagements for a diverse client base.…
Added 1 hour ago
YW
Wardlaw Case Manager
Youth Without Shelter
Toronto, ON
- $60,000 to $64,000 CAD / year
- Full-time
The Case Manager plays a key role in supporting residents at Wardlaw Residence, a 51-unit supportive housing program serving youth, newcomers and seniors who have experienced or are at risk…
Added 1 hour ago
CA
Systems Integrator – Honeywell Safety Manager (SIS) Specialist
Cybertech Automation Inc
Edmonton, AB
- Full-time
Support emergency field service activities and planned shutdowns.
Added 1 hour ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 1 hour ago
PC
Front Desk Receptionist
Procrea Cliniques
Winnipeg, MB
- $19 to $22 CAD / hour
- Full-time
Reports to: Clinic Business Operations Manager
Added 1 hour ago
H
Nurse B - Clinical Nurse Educator
HealthCareersInSask.ca
Regina, SK
- Full-time
Department: Community Health Services In-Service Education
Added 1 hour ago
GW
Profit Manager - Gibbons Whistler, BC
Gibbons Whistler
Whistler, BC
- $85,000 to $100,000 CAD / year
…company by turning financial insight into action. The Senior Manager, Profit will lead the Offerings, Pricing, Scheduling and Audit/Analytics functions and coordinate the company-wide…
Added 1 hour ago
TF
Engagement Coordinator (1-year contract)
The Food Bank of Waterloo Region
Kitchener, ON
- Up to $58,738 CAD / year
- Full-time
- Contract
Reporting to the Community Events Manager, the Engagement Coordinator plays a key role in delivering meaningful and educational experiences for community and corporate groups through The…
Added 1 hour ago
BC
Project Manager Restoration
BELFOR CANADA INC.
Ottawa, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a Project Manager at BELFOR, you’ll oversee emergency and restoration projects from start to finish - ensuring quality, efficiency, and customer satisfaction. You’ll assess job sites,…
Added 1 hour ago
Human Resources Manager
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
Job Title: Manager, Human Resources - Waters & Premium Beverages
Added 1 hour ago
Retail Sales Representative (12 Month Contract)
Nestle Operational Services Worldwide SA
Brampton, ON
Location: Region of Montreal East, QC; Field role
Added 1 hour ago
Factory Maintenance & Operations Manager
Nestle Operational Services Worldwide SA
Toronto, ON
Job title: Factory Maintenance & Operations Manager
Added 1 hour ago
Loyalty Marketing Specialist
Nestle Operational Services Worldwide SA
Montreal, QC
Nestlé Nespresso SA is a pioneer and is widely regarded as one of the top references in the field of high-quality portioned coffee. The company works with more than 130 000 farmers in 18…
Added 1 hour ago
S
Operations Manager
Safety-Kleen
Sparwood, BC
- Full-time
Clean Harbors in Sparwood, BC is looking for an Insite Operations Manager to join our Team! This field manager will be responsible for organizing, planning, and coordinating day to day…
Added 1 hour ago
S
Coordinator, Workplace Health
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Manager, Workplace Health, the Workplace Health Coordinator provides effective case management and administrative support for the Disability Management process for an…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
M&
Mobile Care & Support Assistant
McCarthy & Stone
Toronto, ON · Scarborough Junction, ON
- Full-time
About the Role: This is a dual role consisting of Personal Care and Domestic Services. You’ll work closely with the Field Care Supervisor, House Managers and Registered Care Manager to…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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