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Added 5 mins ago
KI
Business Head
Korcomptenz Inc: Total Technology Transformation
Toronto, ON
- Full-time
Drive new business development and revenue growth across ERP consulting, implementation, integration, and managed services.
Added 6 mins ago
Lead Data Engineer
ZS
Toronto, ON
The Data Engineering Lead is a senior technical professional responsible for designing, building, and optimizing scalable data architectures and processes to enable efficient data…
Added 20 mins ago
A
Responsable avion en commandes de vol / Aircraft Flight Control Systems Lead
Airbus
Montreal, QC
- Full-time
Vous possédez une expérience en intégration de systèmes aéronautiques, avez travaillé dans le domaine des commandes de vol et souhaitez évoluer et développer de nouvelles compétences? Ce…
Added 20 mins ago
C
Planning & Scheduling Manager – Nuclear Refurbishment
CCL
ON · Ontario, Canada
- Full-time
The Planning & Scheduling Manager will take a senior role in the planning, integration and control of a major nuclear refurbishment programme, working across multiple engineering,…
Added 21 mins ago
FH
Manager, Informatics
Fraser Health
Surrey, BC
- Full-time
…enterprise‑wide, multi‑departmental view to drive alignment, integration, and successful…
Added 36 mins ago
W
Data Analyst
Wiraa
Canada
- Full-time
…Analyst based in Calgary, Alberta. Reporting directly to the Team Lead, Business Applications & Data Analytics, the Data Analyst will play a critical role in transforming complex enterprise…
Added 36 mins ago
AI
Senior React Native Developer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a Senior/Lead React Native Engineer with 8+ years of mobile engineering and 5+ years of production React Native experience.Strong expertise in React Native 0.76+, New…
Added 36 mins ago
RH
Financial Analyst
Robert Half
Toronto, ON
- $76,000 to $88,000 CAD / year
- Full-time
Lead budgeting, forecasting and financial modelling across multiple revenue and expenditure areas
Added 1 hour ago
MN
System Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Requirements Lead, you’ll play a pivotal role in delivering large-scale rail infrastructure projects. You’ll lead requirements management activities across the full project lifecycle…
Added 1 hour ago
MN
Communications Consultant
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead the design of complex communications systems, including fibre backbone networks, CCTV, access control, public address, telephony, passenger signage, radio, intrusion detection, fare…
Added 1 hour ago
HT
Industrial Software Validation
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
During the month end close, review process and integration issues in BAAN and AX. Liaison with IT and/or Controllership to resolve prior to the period close. This requires a comprehensive…
Added 1 hour ago
MN
Systems Integration Lead
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Systems Integration Lead will have a minimum of 12-15 years of experience in managing systems integration of major rapid rail transit projects, with demonstrated experience leading…
Added 1 hour ago
MN
Electrical Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Proven experience with design integration across multidisciplinary projects.
Added 1 hour ago
UO
Undergraduate Student Relations Officer
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Lead, develop, coordinate, and promote programs and services aimed at enhancing the student's experience.
Added 1 hour ago
SH
Nurse Educator, Temporary Full Time - Magna Outpatient Cancer Centre
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…as appropriate through leadership, learning and development, integration of research, education and best practice, critical thinking inquiry and…
Added 1 hour ago
Project SCM Manager
Subsea7
St. John's, NL
Cross-Functional Project Integration & Strategy
Added 1 hour ago
M
Senior Risk Manager - Subways
Mace
Toronto, ON
- Full-time
Leads the integration of risk with PMO and Planning disciplines.
Added 1 hour ago
MS
Consultant Conversion - Cloud & Infra Eng III : Job Level - Director
Morgan Stanley
Montreal, QC
- Full-time
…markets and shape the future of our communities. This is a Lead Cloud & Infrastructure Engineering position at Director level, which is part of the job family responsible for managing and…
Added 1 hour ago
MS
Consultant Conversion - Lead Cybersecurity Eng : Job Level - Director
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as a Senior Cybersecurity Engineering to lead enterprise data loss prevention platform integrations, drive the development of custom data protection…
Added 1 hour ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
Design and implement reliable integrations with internal and external systems using REST APIs, webhooks, messaging, and other appropriate integration patterns.
Added 1 hour ago
M
Senior Routing Engine Developer (CX Platform)
Miratech
Canada
- Full-time
Design and maintain APIs supporting routing configuration, administration, monitoring, and integration requirements.
Added 1 hour ago
SP
RVP, Sales - Data Foundation - Public Sector
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
Lead, drive, and grow sales for the Public Sector business, assuming leadership of a growing sales organization - including Account Executives - to help drive complex transactions
Added 1 hour ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes.
Added 1 hour ago
E
Test Manager ISAC System Verification
Ericsson
Ottawa, ON
- Full-time
…engineering practices including AI-enabled verification, CI/CD integration, and sustainable long-term test solutions designed for both current ISAC products and future 6G…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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