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Added 2 mins ago
Project Engineer, Facilities MOP (Contract)
Trans Mountain
Calgary, AB
Support the Manager, Facilities MOP and assigned Facilities Project Manager in coordinating engineering deliverables, technical decisions, action items, schedules, estimates, risk…
Added 2 mins ago
Project Engineer, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Support the Manager, Pipeline MOP and Project Manager, Pipeline in coordinating engineering deliverables, technical decisions, action items, schedules, estimates, risk registers, and gate…
Added 2 mins ago
Project Manager, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as Project Manager, Pipeline MOP (Contract). In this position, you will play a…
Added 2 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Markham, ON
- Full-time
Collaborate with the technical team to ensure the solutions provided meet client needs and regulatory requirements.
Added 2 mins ago
Senior Manager, Healthcare & Professional Specialist
Scotiabank
Toronto, ON
As the Senior Manager, Healthcare & Professional Banking, you will lead a dynamic team of specialists dedicated to serving the healthcare and professional sectors. This role offers a unique…
Added 2 mins ago
KC
Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
This position reports directly to the Manager, Finance & Tax and works closely with members of the finance team, business leaders, and external service providers. The role provides broad,…
Added 2 mins ago
KC
Senior Financial Accountant
Klohn Crippen Berger
Edmonton, AB
- Full-time
This position reports directly to the Manager, Finance & Tax and has an indirect functional reporting relationship to Corporate Finance. This role works closely with internal teams,…
Added 2 mins ago
O
Program Reporting Manager
OFIFC
Toronto, ON
- Full-time
Surveys organisational operations to ascertain accounting needs and develops and recommends solutions to business and financial challenges.
Added 2 mins ago
CE
Senior Coordinator, OT SCADA
Cenovus Energy
Calgary, AB
- Full-time
Reporting to the Manager OT Operations, the Senior Coordinator, OT SCADA provides senior-level technical coordination, governance, and multi-site accountability for SCADA systems and…
Added 2 mins ago
B
Senior Manager, Board Services, Enterprise Board Management
BMO
Toronto, ON · FCP
- Full-time
Reviews technical procedures for all key processes including those pertaining to the Board of Directors, Committees and Shareholder Services, and implement process improvements, as required.
Added 2 mins ago
BC
Digital Services District Support Technician - Corporate
Bird Construction
Vancouver, BC
- Full-time
Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for…
Added 2 mins ago
CG
Quantitative Risk Analyst
Canada Guaranty
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
…Canadians achieve successful, long-term homeownership. Our mortgage solutions help protect lenders and investors from losses related to borrower default and foreclosure while ensuring…
Added 2 mins ago
RH
Land Development Project Manager
Richcraft Homes Ltd
Ottawa, ON
- $105,000 to $125,000 CAD / year
- Full-time
The Project Manager, Land Development is responsible for supporting in the development and evaluation of land-use plans on the premise of municipal policies, development constraints,…
Added 14 mins ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
We are seeking a Senior Manager, Solution and Platform Architecture to lead the design, evolution, and operational excellence of our enterprise Salesforce ecosystem. This is a high-impact…
Added 14 mins ago
R
Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
RTX
Longueuil, QC
- Full-time
Capacité à proposer des solutions nouvelles et créatives;
Added 14 mins ago
IC
Continuous Improvement Leader
IMT CORPORATION
ON
- $98,400 to $147,600 CAD / year
- Full-time
The 18–24 month timeframe represents an anticipated development horizon and does not guarantee promotion to Plant Manager. Future consideration will depend on demonstrated performance,…
Added 14 mins ago
TE
Human Resources Generalist
THE EMPIRE LIFE INS. CO
Toronto, ON · Kingston, ON
- $79,200 to $126,500 CAD / year
- Full-time
Responds in a timely fashion to business inquiries and employee and manager questions as triaged by Shared Services or the HRBPs.
Added 14 mins ago
FB
Senior Manager, Financial Reporting
Fairstone Bank
Montreal, QC
- Full-time
Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.
Added 16 mins ago
DI
Sr Analyst, Business Systems
Definity Insurance Company
Toronto, ON
- Full-time
…a highly collaborative technology team to deliver impactful solutions using Guidewire and related platforms. This role offers opportunities to contribute to ClaimCenter enhancements,…
Added 16 mins ago
Engineer 1-3 (Municipal Engineer)
The Government of Nova Scotia
Halifax, NS
As a Municipal Engineer, you will work closely with the Senior Engineer and report to the Manager of Municipal Infrastructure. You will provide technical engineering expertise in support of…
Added 16 mins ago
NP
FTS Assistant Manager (Greater Toronto Area)
Nippon Paint Automotive Americas, Inc.
Toronto, ON
- Full-time
The Field Technical Service Assistant Manager provides leadership and direction for the regional Field Technical Service (FTS) team, supporting customer relationships, technical service…
Added 20 mins ago
WI
Manager, Structural Engineering
WSP in Canada
Canada
- Full-time
…reporting to the Regional Director, you will act as a team manager, technical leader, and client‑facing project lead, driving structural solutions for public and municipal clients…
Added 20 mins ago
T
FP Client Service Associate
TD
Toronto, ON
- Full-time
Respond to FP/client inquiries promptly and accurately; proactively providing options and solutions including timely follow-up
Added 20 mins ago
RD
SAP Functional Consultant
Randstad Digital
Toronto, ON
- Contract
…business needs into effective SAP FICO design and configuration solutions alongside clear development…
Added 20 mins ago
SS
Senior Account Manager - HVAC - Ontario
Summit Search Group
ON · Ontario, Canada
- Full-time
Our client is a growing HVAC and building products organization seeking a full-time Senior Account Manager to support continued business growth across Ontario. This position will involve…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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