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Added 8 mins ago
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Manager, National Tax Services
MNP
Maple Ridge, BC
- Full-time
Experience with private companies and owner-manager taxation is considered an asset
Added 8 mins ago
M
Manager, National Tax Services
MNP
Surrey, BC
- Full-time
Experience with private companies and owner-manager taxation is considered an asset
Added 8 mins ago
M
Manager, National Tax Services
MNP
Vancouver, BC
- Full-time
Experience with private companies and owner-manager taxation is considered an asset
Added 8 mins ago
TC
Residential Child & Youth Worker, Temp- Part-Time
Taproot Community Support Services
Abbotsford, BC
- Part-time
- Temporary
…through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership…
Added 8 mins ago
TC
Residence Worker, Temp Part Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Part-time
- Temporary
…through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership…
Added 8 mins ago
GT
Content Designer - WCAG/Accessibility
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $70 to $80 CAD / hour
- Contract
Takes direction from Content Design Lead, and aligns with Product Owner, Tech Leads, Experience Design Lead, and Control Partners
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Senior Accountant/Manager
W3Global
London, ON
- Full-time
Added 8 mins ago
ED
Brand Program Manager (12-month contract) - EN 461
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $84,698 to $112,931 CAD / year
- Contract
…seeking a Brand Manager. The Brand Manager will act as a program owner and lead the operational performance and delivery rhythm of the Brand Strategy & Creative Services team. This role…
Added 8 mins ago
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Senior Mechanical Engineer
Raise
Burnaby, BC
- Full-time
…mechanical workload across capital projects, OMA work programs, and Owner’s Engineer review activities. The successful candidate will provide preliminary design, costing, inspection, and…
Added 8 mins ago
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Information Technology - Lead Analytics Engineer, Distribution Technology
Aritzia
Vancouver, BC
- Full-time
Review and approve model changes and be the technical owner for specific data sub-domains
Added 8 mins ago
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Coordinator, Administration
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
…drop-in service to employees or visitors. Each is a primary owner within their own stream and a partner in the overall success of the…
Added 9 mins ago
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Building Operator | Calgary
Aspen Properties
Calgary, AB
- Full-time
Supervise all trades and services required and liaise with the tenants at the property in the best interest of the owner
Added 9 mins ago
Software Engineer I
RAM Engineering Ltd.
Vancouver, BC
What sets RAM apart is our people. Our team brings diverse experience from owner, contractor, and consulting environments, giving us a practical, solutions-focused perspective at every…
Added 9 mins ago
Legal & Compliance Specialist
WF Group Inc.
Toronto, ON · Kitchener, ON
Act as the business owner and administrator for approved AI-powered contract review tools and associated workflows.
Added 9 mins ago
FA
Full Stack Developer (AI-Native)
Forum Asset Management
Toronto, ON
- Full-time
…acquisition of Alignvest Student Housing, making us the largest owner and developer of Purpose-Built Student Accommodations (PBSA) in Canada. Our open-ended Real Estate Income and Impact…
Added 37 mins ago
GP
Business Development Sales Representative
Global Payments Inc.
Vancouver, BC
- Full-time
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make…
Added 37 mins ago
NC
Engineer, Civil/Structural
Newmont Corporation
Vancouver, BC
- Full-time
Experience acting as the owner's representative and managing external engineering consultants through the development, review, and delivery of engineering work packages.
Added 37 mins ago
CD
Marketing Manager - Americas
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
This is not a campaign execution role. As Marketing Manager – Americas, you will be the market owner accountable for revenue, ticket sales, demand generation, and the cultural relevance of…
Added 37 mins ago
PB
Project Accountant
PCH Builders
Calgary, AB
- Full-time
Added 37 mins ago
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Project Manager
Foresight Recruitment Group
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Experience in facility management, tenant improvements, owner's-side delivery or occupied-building projects is strongly preferred
Added 53 mins ago
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Technical Project Manager
Heidi
Remote, Canada
- $130,000 to $145,000 CAD / year
- Full-time
- Remote
Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Added 53 mins ago
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Quality Assurance Coordinator
Cencora
Mississauga, ON
- Full-time
…Procedures (SOPs) and Work Instructions (WIs) with the process owner / author. To support the review of these documents to ensure that they align with established service standards as well…
Added 1 hour ago
GP
Business Development Sales Representative
Global Payments Inc.
Halifax, NS
- Full-time
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make…
Added 1 hour ago
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ICAT, Project Coordinator
EllisDon
Toronto, ON
- Full-time
Support project planning, scheduling, procurement, installation, testing, commissioning, and owner training activities.
Added 1 hour ago
GP
Gestionnaire, développement des affaires
Global Payments Inc.
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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