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Added 3 mins ago
MS
Senior Business Analyst
MSZ Systems
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead and facilitate workshops, JAD sessions, interviews, and stakeholder meetings to gather and validate business requirements.
Added 3 mins ago
BC
Sr. Manager of Maintenance & Tooling
BLANCO Canada
Toronto, ON · Etobicoke, ON
- Full-time
…complementary accessories and organization systems. This range of product and the design, color and material options, make it easy for every kitchen lover to find their perfectly customized…
Added 3 mins ago
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Sales Executive
Omnify - Home of LumiSheet™
Markham, ON
- Full-time
…facilities, the company provides flexible production and tiered product options to meet diverse design and budget requirements. Omnify’s focus on quality, customization, and service makes…
Added 4 mins ago
Aerostructures Intern
Westerkirk
Victoria, BC · Calgary, AB
Participate in integrated product development teams (IPDTs) as part of the engineering change notice (ECN) process.
Added 19 mins ago
Spécialiste sécurité alimentaire
Barry Callebaut
NB · St-Hyacinthe, NB
Lead food safety hazard assessments and provide technical support for process, product, equipment, or operational changes.
Added 33 mins ago
RC
SRE/ Platform Engineer
Realtek Consulting LLC
Toronto, ON
- Contract
The role combines JAMS platform expertise with software engineering automation and AI capabilities
Added 33 mins ago
I
Platform Tester (Back-end Systems) - Canada
Intelerad
Canada
- Full-time
…coverage across back-end and integration layers, and partner with Engineering, DevOps, and Product teams. Together you'll make sure every release is stable, scalable, and ready for clinical…
Added 33 mins ago
D
Senior Product Engineer II - Backend
Docebo
Toronto, ON
- $123,400 to $164,500 CAD / year
- Full-time
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 33 mins ago
PS
Buyer – International Procurement
Paradox Security Systems
Saint-Eustache, QC
- Full-time
Work closely with engineering teams to source electronic components, parts, and materials required for product development and production.
Added 33 mins ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
…agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, DevOps and engineering teams to deliver reliable data pipelines,…
Added 34 mins ago
Business Excellence Project Coordinator
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC · Richmond, BC · Calgary, AB
…Service organization. Working closely with Operations, IT, product owners, and global stakeholders, this role helps drive the implementation, adoption, and continuous improvement of tools…
Added 34 mins ago
H
Senior Project Manager
HDR
Calgary, AB
- Full-time
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help…
Added 34 mins ago
Product Architect, AI (Auth0)
Okta
Toronto, ON
We are looking for a Product Architect, AI to help define how Auth0 and Okta lead the market in agentic identity, secure AI application development, and standards-based access for agents.
Added 34 mins ago
GM
Manufacturing Controls Engineer
General Motors
St. Catharines, ON
- Full-time
In this role, you will work within the Manufacturing Engineering (ME) organization, supporting any or all production areas of Engine Assembly and Component machining – Block, Head or Crank.
Added 47 mins ago
SI
Senior Developer
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
Collaborate with architects, developers, product managers and other engineering teams to translate business requirements into technical solutions
Added 47 mins ago
M(
Solutions Consultant, Mid-Market
MaintainX (An Autodesk Company)
Remote, Canada
- $136,500 to $200,200 USD / year
- Full-time
- Remote
Lead technical validation and proof-of-concept work across multi-stakeholder cycles, answering product, security and integration questions accurately so deals don't stall.
Added 47 mins ago
M(
Solutions Consultant, OT Integrations
MaintainX (An Autodesk Company)
Remote, Canada
- $136,500 to $200,200 CAD / year
- Full-time
- Remote
This role sits on the Solutions Consulting team, working alongside Sales, Implementation and Product. You will be the integration specialist for operational technology (OT): the person who…
Added 47 mins ago
M(
Full-Stack Developer - Platform & Infrastructure
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Platform & Infrastructure keeps everything else fast, reliable and easy to build on. We own the shared services every product team builds on top of (identity, search, communication and our…
Added 47 mins ago
M(
Full-Stack Developer - Core
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Work Execution Platform (newly formed): The work order primitives the product runs on: recurrence, assignment, calendar, procedures, automations and permits.
Added 48 mins ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
…agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, DevOps and engineering teams to deliver reliable data pipelines,…
Added 48 mins ago
S
Senior Applications Developer- Mobile Apps (React Native)
Sobeys
Mississauga, ON
- Full-time
Lead the development of new features and enhancements in our React Native applications for iOS and Android.
Added 48 mins ago
C
RCCA Lead -Root Cause Corrective Action Lead
Cyient
Longueuil, QC
- Full-time
RCCA Lead - Root Cause Corrective Action Lead.
Added 48 mins ago
PF
Associate Director, Operations (French / English Bilingual)
Perdue Farms
Saint-Lin - Laurentides, QC · St-Lin, QC
- Full-time
Lead cross-functional initiatives to improve product quality and consistency
Added 48 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 48 mins ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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