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Added 1 min ago
TA
Manager, Marketing & Communications
Take a Hike Foundation
Vancouver, BC
- Full-time
Lead campaign project management, using calendars, briefs, and other tools to coordinate contributors, deliverables, and timelines.
Added 1 min ago
LE
Junior Operational Improvement Specialist (In-Person)
Lynx Equity Limited
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
Lead and facilitate continuous improvement projects through project design, stakeholder buy-in, implementation, and sustained cost and efficiency improvements. Utilizing engineering…
Added 1 min ago
PG
Project Director
Plan Group Inc.
Vaughan, ON
- Full-time
Are you looking to lead large, complex Design Build and P3 projects, and see your ideas come to life? Do you enjoy creating lasting connections, with people, partners and project? Join our…
Added 1 min ago
A
Creative Project Specialist [AQ-21161]
Aquent
Toronto, ON · Scarborough, ON
- $29 to $35 CAD / hour
- Contract
Lead creative projects from initial intake through to successful final delivery.
Added 1 min ago
C
Planning & Scheduling Manager – Nuclear Refurbishment
CCL
ON · Ontario, Canada
- Full-time
Lead and coordinate project planning and scheduling activities.
Added 1 min ago
RH
Senior Financial Analyst
Robert Half
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Lead budgeting, forecasting, variance analysis and financial reporting
Added 1 min ago
MN
Signaling Engineer
Matchtech North America
ON · Ontario, Canada
- Full-time
…Signals, Electrification Systems, Data Communications, and Project Controls), Project Managers, Systems Engineers, Signals Engineers, Analysts, and…
Added 2 mins ago
SE
Inside Sales Representative - Software
Schneider Electric
Milton, ON · Montreal, QC · Vancouver, BC
- Full-time
Assist with lead qualification, pipeline development, and opportunity progression
Added 2 mins ago
SE
Site Service Automation Specialist
Schneider Electric
AB · Richmond, BC · Calgary, AB · Edmonton, Alberta
- Full-time
Lead maintenance, troubleshooting, and support activities for customer automation systems
Added 2 mins ago
AM
Senior Vendor Technology Program Manager
Advanced Micro Devices, Inc
Markham, ON
- Full-time
Lead and participate vendor audit (onsite/virtual) for design and development process alignment and NPI to MP ramp readiness.
Added 2 mins ago
FH
Manager, Informatics
Fraser Health
Surrey, BC
- Full-time
…Responsibilities encompass strategic planning, business case development, project scoping, and implementation of Digital Portfolio…
Added 17 mins ago
K
Senior Consultant, Finance Transformation-Insurance
KPMG
ON · Toronto, Ontario
- Full-time
Optimize Processes: Lead initiatives across key finance cycles - Procure to Pay, Order to Cash, Payroll, Acquire to Retire, Project Accounting, Record to Report, and Plan to Perform, etc.
Added 17 mins ago
AC
People Organization Business Partner & Organizational Effectiveness Lead
Aon Corporation
Toronto, ON
- Full-time
We're looking for a strategic and forward-thinking People Organization Business Partner & Organizational Effectiveness Lead to help shape the future of our workforce in Canada. This role is…
Added 46 mins ago
MN
System Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Requirements Lead, you’ll play a pivotal role in delivering large-scale rail infrastructure projects. You’ll lead requirements management activities across the full project lifecycle…
Added 46 mins ago
MN
Communications Consultant
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead the design of complex communications systems, including fibre backbone networks, CCTV, access control, public address, telephony, passenger signage, radio, intrusion detection, fare…
Added 46 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Lead and perform troubleshooting to generate multiple hypotheses regarding the causes of a problem by employing methodical, logical approaches to problem solving
Added 46 mins ago
MN
Systems Integration Lead
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Systems Integration Lead will have a minimum of 12-15 years of experience in managing systems integration of major rapid rail transit projects, with demonstrated experience leading…
Added 46 mins ago
MN
Electrical Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Collaborate with multidisciplinary teams (civil, mechanical, systems, and others) to integrate electrical requirements into overall project designs.
Added 46 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 46 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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