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Added 13 mins ago
Manager, AML Data Governance & Controls - Global AML
Scotiabank
Toronto, ON
The Manager contribute to the overall success of the AML Data team globally by supporting the execution, documentation, and sustainment of data governance, data quality, data lineage,…
Added 28 mins ago
Geotechnical Field Engineer/Inspector (Construction Support)
Mott MacDonald
Toronto, ON
Release of hold/witness points (inspection and verification of subgrade, proof rolls, cleanliness of drilled shafts etc.)
Added 28 mins ago
Senior Geotechnical Engineer / Lead Inspector
Mott MacDonald
Toronto, ON
Release of hold/witness points (inspection and verification of subgrade, proof roles, cleanliness of drilled shafts etc.)
Added 28 mins ago
Product Operations Manager
Brex
Vancouver, BC
This is a role for someone who combines product manager, data, and operations skills and behaviors. You'll inherit a team that has already automated a large share of its own workflow, with…
Added 43 mins ago
B
UX/UI Designer, Winter 2027 (Co-op/Internship)- 8 months
BMO
Toronto, ON · BMOPLACE
- Full-time
Follows release management processes and standards, and applies version controls.
Added 43 mins ago
A
SAP Project Manager
Accenture
Toronto, ON · Montreal, QC
- Full-time
We are seeking a results-driven SAP Project Manager with extensive experience leading large-scale SAP transformation and AMS engagements. The successful candidate will serve as the primary…
Added 1 hour ago
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Senior Product Manager, Robot Platforms
Avidbots
Kitchener, ON
- Full-time
We are seeking an experienced Senior Product Manager to work alongside management on the roadmap for the Avidbots cleaning robot platforms - Neo, Neo 2W, and Kas. You will report directly…
Added 1 hour ago
VA
Aircraft Certification Authority (ACA) - Ottawa
Voyageur Aviation
Kingston, ON
- Full-time
Communicate with Base Engineer, Maintenance Manager, and Air Opps regarding aircraft serviceability
Added 1 hour ago
CB
Senior Project Manager, Self-Perform Concrete (CB)
Clark Builders
Edmonton, AB
- Full-time
The Senior Project Manager, SDC Self-Perform is responsible for planning, coordinating, and managing the execution of Self-Perform Concrete on the Sturgeon Data Center project. Working as…
Added 1 hour ago
M
Quality Analyst
Mativ
Renfrew, ON
- Full-time
Reporting to the Quality Manager, the Quality Analyst is involved in broad scope quality responsibilities for the site including, but not limited to, raw material specifications, control of…
Added 1 hour ago
M
Lab Technician
Mativ
Renfrew, ON
- Full-time
Reporting to the Quality Manager, the Lab Technician is responsible for inspection and testing of materials or products per specified work instructions and test plans. Test results are…
Added 1 hour ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
City of Edmonton
AB
…the Mission Critical Development Team Lead. Reporting to the Manager, Mission Critical Applications, this position provides technical leadership and coordination for the development,…
Added 1 hour ago
MP
Metallurgical Tech. 185331UO
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
Reporting to the Quality Manager, as a Metallurgical Technologist, you review and approve wire rod for releases to customers based on evaluation of own test results, tests from other QA…
Added 1 hour ago
Product Manager
Dye & Durham Talent Team
Toronto, ON
The Product Manager, Due Diligence & Legal Filings, is responsible for driving the strategic vision, roadmap, and delivery of key Canadian products within the Unity platform. Reporting to…
Added 1 hour ago
O
Research Associate
Onda
PE · Victoria, Prince Edward Island
- $60,000 to $72,000 CAD / year
- Full-time
…labs for a range analytical testing, and a GMP vaccine batch release suite. This infrastructure, combined with the specialist teams working within it and our best-in-class biological…
Added 1 hour ago
O
Laboratory Manager
Onda
PE · Victoria, Prince Edward Island
- $65,000 to $74,000 CAD / year
- Full-time
…labs for various analytical testing, and a GMP vaccine batch release suite. This infrastructure, the specialist teams working within it, and best-in-class biological resources and models…
Added 1 hour ago
SIC - Collective Reflections Editor (w)
Alma Mater Society of Queen's University Inc.
Kingston, ON
Oversee the entire publication process from submission solicitation to final print and digital release.
Added 2 hours ago
TU
Manager, HRIS & Technology Analyst
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
Monitors system release updates and system status changes, and perform system upgrade testing to minimize potential technical or data-related disruptions.
Added 2 hours ago
AC
Product Manager - HR Systems
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Air Canada seeks a highly motivated, detail orientated Product Manager to join the IT team at Air Canada. The ideal candidate interfaces with Air Canada business groups to identify and…
Added 2 hours ago
TL
Content Manager
The Leadership Agency
Toronto, ON
- Full-time
Digitail is looking for a Content Manager who is, above all, a phenomenal editor and a genuine social media guru. Someone who can take raw, messy footage and cut it into something that…
Added 2 hours ago
D&
Product Manager
Dye & Durham Corporation
Toronto, ON
- Full-time
The Product Manager, Due Diligence & Legal Filings, is responsible for driving the strategic vision, roadmap, and delivery of key Canadian products within the Unity platform. Reporting to…
Added 2 hours ago
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RQ11491 - Product Manager - Senior
Maarut
Toronto, ON
- Contract
quality assurance, user acceptance testing, and release readiness
Added 2 hours ago
B
Software Developer, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Follows release management processes and standards, and applies version controls.
Added 2 hours ago
NN
Commercial Project Manager - Montreal, Canada (m/f/d)
Nordex North America
Montreal, QC
- Full-time
The role of Commercial Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 2 hours ago
NN
Commercial Project Manager - Montreal, Canada (m/f/d)
Nordex North America
Montreal, QC
- Internship
The role of Commercial Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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