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Added 12 mins ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
The Analyst, Business Systems, will be based in Toronto and report to the Manager, Information Technology. The Analyst, Business Systems, is pivotal in documenting business requirements,…
Added 31 mins ago
Senior Manager, Business and Wealth Transition - Ottawa, ON
Scotiabank
Toronto, ON · Ottawa, ON
The Senior Manager, Business and Wealth Transition (BWT) plays a pivotal role within the Advanced Planning and Services team. This position is responsible for delivering integrated, total…
Added 42 mins ago
I
Oracle-Supply Chain Manager Cloud-Lead
IBM
Fredericton, NB
- $135,000 to $185,000 CAD / year
- Full-time
…leverage consulting skills, business knowledge, and packaged solution expertise to successfully integrate the Oracle SCM Cloud into the client's business environment, driving desired…
Added 44 mins ago
I
Oracle-Supply Chain Manager Cloud-Lead
IBM
Hamilton, ON
- $135,000 to $185,000 CAD / year
- Full-time
…leverage consulting skills, business knowledge, and packaged solution expertise to successfully integrate the Oracle SCM Cloud into the client's business environment, driving desired…
Added 44 mins ago
I
Oracle-Supply Chain Manager Cloud-Lead
IBM
Bedford, NS
- $135,000 to $185,000 CAD / year
- Full-time
…leverage consulting skills, business knowledge, and packaged solution expertise to successfully integrate the Oracle SCM Cloud into the client's business environment, driving desired…
Added 44 mins ago
C
Automation Tester
CGI
Toronto, ON
- Full-time
Develop detailed test plans, test scenarios, and test cases based on requirements, user stories, acceptance criteria, and solution designs.
Added 44 mins ago
S
Senior Manager, Business and Wealth Transition - Ottawa, ON
Scotiabank
Ottawa, ON
- Full-time
The Senior Manager, Business and Wealth Transition (BWT) plays a pivotal role within the Advanced Planning and Services team. This position is responsible for delivering integrated, total…
Added 44 mins ago
I
Oracle-Supply Chain Manager Cloud-Lead
IBM
Calgary, AB
- $135,000 to $185,000 CAD / year
- Full-time
…leverage consulting skills, business knowledge, and packaged solution expertise to successfully integrate the Oracle SCM Cloud into the client's business environment, driving desired…
Added 44 mins ago
I
Oracle-Supply Chain Manager Cloud-Lead
IBM
AB · Edmonton, AB
- $135,000 to $185,000 CAD / year
- Full-time
…leverage consulting skills, business knowledge, and packaged solution expertise to successfully integrate the Oracle SCM Cloud into the client's business environment, driving desired…
Added 1 hour ago
FT
Lead Software Engineer
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 1 hour ago
TU
Senior Project Manager – App Mod Program
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
The Senior Project Manager works within the project team including Solution Architects, Business Analysts, Developers, Operations Teams, functional experts, and other project specialists,…
Added 2 hours ago
H
Technical Project Manager
Heidi
Remote, Canada
- $130,000 to $145,000 CAD / year
- Full-time
- Remote
At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through…
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
JR
Construction Project Manager
Jennings Real Estate
Ottawa, ON
- Full-time
Reporting to the Director of Projects, the Project Manager will act as the primary representative for ownership and clients, ensuring projects are delivered on schedule, within budget, and…
Added 2 hours ago
O
Front End Developer 2
OLG
Toronto, ON
- Full-time
Reporting to the Sr Manager Digital Solution Development, you will be empowered to:
Added 2 hours ago
O
Front End Developer 2
OLG
Sault Ste. Marie, ON
- Full-time
Reporting to the Sr Manager Digital Solution Development, you will be empowered to:
Added 3 hours ago
AC
RQ10989 - Business Architect - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Creation of alignment of the Business Architecture Document to the Solution Requirements Document (SRD) and the Information Architecture Document (IAD), as per OPS standards and industry…
Added 3 hours ago
P
.Net Developer
ProxyLink
Toronto, ON
- $100 to $105 CAD / hour
- Contract
Work will include documentation, development, database design, integration, and testing.
Added 3 hours ago
A
Représentant(e) des ventes en relations bancaires/Banking Relationship Sales Representative
ADP
Montreal, QC
- Full-time
…atteigniez immédiatement votre quota complet. Une période d’intégration est prévue, durant laquelle vous apprenez et développez votre portefeuille d’affaires. Une fois ces étapes franchies,…
Added 3 hours ago
T
Sr. Platform Engineer, TD Securities
TD
Toronto, ON
- Full-time
Manage multiple environments (Prod/Pre-Prod/Lower environments) and ensure the integration and stability of environments.
Added 4 hours ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
Provide hands-on technical guidance to project teams when needed, including architecture reviews, solution design, data modelling, integration patterns, governance approaches, and complex…
Added 4 hours ago
M
RQ10989 - Business Architect - Senior
Maarut
Toronto, ON
- Contract
(lead), project leads, product manager, solution designer, service designer, QA
Added 5 hours ago
PC
Technical Support Team Lead
Powerhouse Controls Ltd
Cambridge, ON
- Full-time
This role is for someone who leads through action and clarity - ensuring every Automation Integration Specialist is supported, every solution is tested and documented, and every customer…
Added 5 hours ago
O
Principal Product Manager (OpenText Business Network - Healthcare Solutions)
OpenText
Richmond Hill, ON
- Full-time
Product leadership experience.Typically 8+ years in product management for enterprise software, SaaS, integration platforms, healthcare IT, or adjacent regulated industries, including…
Added 6 hours ago
FG
Analyst Tester
FNZ Group
Toronto, ON · CA Toronto Yonge St
- $79,000 to $108,000 CAD / year
- Full-time
…closely with IT and Product Teams and the Quality and Release Manager, to provide oversight and clarity into testing of development solutions, project status and…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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