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Added 2 mins ago
M
HR AI Process Engineer
McKesson
Mississauga, ON
- Full-time
Typically 10+ years of relevant experience in HR operations, process design, HR technology, or service delivery, consistent with a P5 (Lead) individual contributor.
Added 2 mins ago
S
Senior Project Technical Lead - Water
Stantec
Waterloo, ON
- Full-time
Stantec is seeking a talented Senior Project Technical Lead – Water who wants to be part of a purpose driven organization dedicated to helping our clients, colleagues, and communities…
Added 2 mins ago
BB
Field Technical Service Representative (Part Time)
Best Buy Canada
Newmarket, ON
- Part-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 2 mins ago
AC
Manager, Mechanical
Armstrong Collective
Kamloops 1, BC
- Full-time
Lead capital and mechanical projects, ensuring delivery on time, within budget, and in accordance with operational, safety, and quality requirements.
Added 2 mins ago
CM
Assistant Store Manager - Kerrisdale
Choices Market
Vancouver, BC
- Full-time
People are at the heart of what Choices Markets does and with this lens, you will lead the Store Team with your creativity, passion for organic and natural products, and a quality driven…
Added 2 mins ago
RM
Account Manager
Rochester Midland Corporation
Mississauga, ON · Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…leadership to ensure exceptional customer satisfaction and service…
Added 14 mins ago
E
Principal Application DevOps Engineer, AI & Automation
Entrust
Canada
- Full-time
Turn ambiguous operational needs into a clear technical approach, delivery plan, and measurable result.
Added 14 mins ago
D
Consultant or Senior Consultant Product Engineering & Development
Deloitte
Toronto, ON
- Full-time
development tools. You will lead complex technical deliverables across the software development lifecycle,
Added 14 mins ago
IG
Continuous Improvement Leader
IMT Group
Ingersoll, ON
- $98,400 to $147,600 CAD / year
- Full-time
…Continuous Improvement Leader to join our team and contribute to the delivery of essential manufacturing solutions with Precision and Reliability. Join a culture that fosters collaboration,…
Added 14 mins ago
R&
Product Manager (SSO)
Robertson & Company Ltd.
Toronto, ON
- Contract
Lead ecosystem integration delivery: Own the roadmap and delivery of integrations spanning customer-facing inbound SSO and 3rd-party care vendor connectivity, ensuring each integration…
Added 14 mins ago
TI
Scrum Master
Teckhorizon Inc
Toronto, ON
- Contract
The client is seeking an Intermediate Scrum Master to provide Agile leadership, facilitate delivery, support cross-functional teams, and help teams adopt and continuously improve Agile…
Added 14 mins ago
TC
Production Support Lead
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $100,000 CAD / year
- Full-time
…skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to…
Added 14 mins ago
V
Director Program Management
Verathon
Burnaby, BC
- Full-time
Verathon® is looking for a Director, Program Management to lead development execution for the Airway business unit, based in Burnaby, BC.
Added 14 mins ago
HC
Engineered Solutions Specialist
Hilti Canada
Oakville, ON
- Full-time
Support the delivery of engineering designs for our BIM services. Attend project coordination meetings and support BIM Project Manager with client technical questions.
Added 15 mins ago
D
Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
…infrastructure as code, secure multi-account patterns, and reliable delivery. You will shape the DevOps roadmap (standards, tooling, automation, and operational excellence), support…
Added 15 mins ago
4I
Intermediate Designer
4té inc.
Ottawa, ON
- Full-time
We’re looking for an Intermediate Interior Designer who will bring strong design and technical skills, a collaborative approach, and the ability to see projects through from concept to…
Added 15 mins ago
RI
Senior Data Architect (Databricks, Azure & Enterprise Data Integration)
Rose International
Edmonton, AB
- Full-time
Experience working in agile delivery teams, with experience in public sector in similar capacity
Added 18 mins ago
M
Manager, International Corporate Tax
MNP
ON · Mississauga, ON
- Full-time
Lead multiple client facing engagement teams responsible for international corporate tax engagements involving advice on tax planning opportunities, worldwide tax minimization strategies,…
Added 18 mins ago
M
Senior Manager, Cross Border Individual Tax Planning
MNP
Toronto, ON
- Full-time
Lead multiple client facing teams responsible for cross-border income tax and estate planning engagements for U.S. citizens living in Canada and Canadians living outside of Canada
Added 18 mins ago
International Tax Advisory Services - Pillar Two - Manager or Senior Manager - Calgary
EY
AB · Calgary, AB
…multi disciplinary, cross- service line team you will help lead technical discussions with internal and external stakeholders on BEPS Pillar Two areas of focus,…
Added 18 mins ago
Back-End Delivery Manager
Government of Alberta
AB
The Citizen Experience branch is seeking one (1) Back-End Delivery Manager, Unified Identity and Access Management (Unified IAM), to lead the delivery of enhancements, changes, and…
Added 18 mins ago
Electrical leader
Alstom
Saint-Bruno, QC
Working in close contact with the Electro-Mechanical Lead Engineer and the Train Electrical Engineer of the project, you will have the ownership of a varied arrange of electro-mechanical…
Added 18 mins ago
Cost Estimator
Bell
Regina, SK
Compare alternative sites, capacities, phasing plans, technical solutions, and delivery strategies.
Added 32 mins ago
CC
System Administrator
Confidential Careers
Canada
- Contract
premier global organization - is seeking a highly skilled technical lead to shape and evolve their enterprise infrastructure. In this cross-functional role, you will be the driving force…
Added 33 mins ago
UH
Project Manager, FM-PRO, Furniture, Fixtures and Equipment
University Health Network
Toronto, ON
- Full-time
…Reprocessing Department. In collaboration with subject matter and technical experts, you will lead and manage the activities of the FFE project team to ensure the successful participation…

Heidi

Technical Project Manager

Remote, Canada

Remote

$130,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Posting language: English
Posted: Oct 6, 2026

Original job description

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We're a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by significant venture funding, we're growing rapidly across the US, UK, Canada, and Europe, partnering with leading health systems and thousands of clinicians globally.

The Role

At Heidi, the Technical Project Manager is the operational backbone of how we deliver for enterprise customers. You own the technical project lifecycle from post-signature through successful go-live - keeping internal teams aligned, customers confident, and implementations on track.

You'll work closely with Customer Success, Engineering, Clinical Associates, and Product to navigate complex enterprise implementations involving EHR integrations, custom clinical workflows, and multi-stakeholder environments. You bring enough technical fluency to lead the conversation, and enough organizational rigor to make sure nothing falls through the cracks.

What you’ll do:

Project Leadership: Own the end-to-end technical project plan for enterprise implementations - defining milestones, managing timelines, tracking dependencies, and driving ownership and accountability across internal and external teams
Technical Scoping & Planning: Lead the creation of detailed technical project plans in collaboration with Engineering and the Solutions Engineer, translating customer requirements and solution briefs into structured, executable delivery plans
Implementation Planning & Coordination: Lead implementation planning sessions with customer IT, clinical informatics, and operational stakeholders - aligning on integration approach, configuration requirements, and go-live readiness
External Stakeholder Management: Serve as the primary technical point of contact for customers post-signature, managing expectations, communicating progress, and ensuring customers feel supported and informed at every stage of the implementation
Internal Stakeholder Alignment: Act as the voice of the customer internally - bringing back field feedback, surfacing bugs and product gaps, and escalating issues to Engineering and Product with the context needed to prioritize and resolve them quickly
Customer Success Partnership: Work hand-in-hand with Customer Success to ensure a seamless implementation experience, with clear handoffs, shared context, and a unified customer-facing presence
Risk & Escalation Management: Proactively identify risks to timeline or scope, manage change requests through a structured process, and escalate issues before they become customer-impacting problems

What we will look for:

3–5 years of experience in a Technical Project Manager, Implementation Manager, or customer-facing delivery role in SaaS, healthcare IT, or enterprise software
Proven ability to lead complex, multi-stakeholder enterprise implementations from kickoff through go-live
Technically fluent and comfortable discussing HL7 and FHIR integrations, APIs, SSO, and data workflows
Experience working directly with EMRs, integrations platforms, or API vendors
Exceptional organizational skills: Able to manage multiple enterprise implementations simultaneously without dropping the ball
Strong communicator with both technical and non-technical stakeholders. You are equally comfortable in an engineering standup and an executive status call
A natural escalation manager: You surface problems early, not after they've already impacted the customer
Comfortable operating autonomously in a fast-paced, early-stage environment where process is still being built

The Way We Work

Live Forever: We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence, even when it's uncomfortable.
Practice Ownership: Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster: The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace.
Get Better: The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity, not cleverness.

Why You Will Flourish With Us

Become an owner, with significant shares (equity) in the company. If Heidi wins, we all win.
Healthcare, Dental and Vision benefit options.
401k with 3% match.
$100/month Healthy Heidi's budget.
$700/year learning and development budget.
$500 home office setup budget.
Recharge Days after major pushes.

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More about this job

Responsibilities

The Technical Project Manager will lead the end-to-end implementation lifecycle for enterprise customers, ensuring technical alignment and successful go-live. They will act as the primary technical point of contact, managing project plans, stakeholder expectations, and internal cross-functional coordination.

Requirements

Candidates must have 3–5 years of experience in technical project management or delivery roles within SaaS or healthcare IT. Proficiency in technical integrations such as HL7, FHIR, and APIs is required, along with strong organizational and communication skills.

Skills

Technical project management
Enterprise implementation
SaaS
Healthcare IT
HL7
FHIR
APIs
SSO
Data workflows
EMR integration
Stakeholder management
Risk management
Technical scoping
Project leadership
Customer success
Cross-functional collaboration

Benefits

Equity
Health insurance
Dental insurance
Vision insurance
401k with 3% match
Healthy Heidi's budget
Learning and development budget
Home office setup budget
Recharge days

Visa sponsorship

Not detected in the job text

Keywords

Technical Project Manager
SaaS
Healthcare IT
Enterprise Software
HL7
FHIR
APIs
SSO
EMR
Integration
Implementation
Project Lifecycle
Stakeholder Management
Clinical Workflows
Risk Management
Customer Success
Engineering
Product Management
Technical Scoping
Data Workflows

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