Jobs in Calgary, AB and nearby (28,051 jobs)

Jobs within 25 km of Calgary, AB, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

28,051 listings · 4,624 employers Counted Nov 10, 2026. How we count

About these jobs

Employers hiring include Grey Eagle Resort & Casino (893 listings), Alberta Health Services (689 listings), Loblaw Companies Limited (526 listings).

Common roles: Retail sales associate, Cook, Project manager.

2,994 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	30.00	1,980
CAD / year	85,000.00	922
CAD / month	4,117.00	22

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 15% hybrid, 85% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

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Jobs in Calgary, AB and nearby

Within 25 km

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Helcim

Merchant Support Specialist

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you passionate about providing customer support? Do you find satisfaction in solving problems and building relationships? Are you well-versed in the intricacies of software and technology? If so, we have an exciting opportunity for you to become a valued member of our brilliant Merchant Experience team as Merchant Support Specialist.

As part of our team, you will be responsible for handling incoming support calls and online inquiries, utilizing your critical thinking skills to analyze merchant issues and offer effective solutions. Your success in this role will depend on your ability to take ownership of customer issues and prioritize the customer experience at every step.

Please note that shift start times may vary between 7:00 AM and 9:00 AM. Weekend availability is also required.

Post-secondary education in business, office admin or related field is considered an asset
Strong time-management skills and organizational skills
Proficient with G Suite (Gmail, GDocs, GSheets, etc)
Intuitive, self-motivated and positive
Excellent communication skills, both written and oral, combined with strong interpersonal skills
Past experience in a technical customer service position and sales is an asset
Firm grasp of internet basics is ideal – preference will be given to candidates who demonstrate knowledge of networks, routers/modems, XML, web development and eCommerce

✨ Not checking every box? Please apply anyway! We know that candidates have different experiences that may make them a great fit for this position and for Helcim. We believe that diversity and having an inclusive culture is not only the right thing, but key to our long-term success. Diversity brings more experience, view-points, knowledge and insight about our future. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.

Offers technical assistance and support to customers via various channels.
Diagnoses and resolve technical issues reported by customers, utilizing problem-solving skills and technical knowledge.
Works closely with customers to identify the root cause of problems and provide effective solutions, ensuring customer satisfaction.
Maintains accurate and detailed records of customer interactions, technical issues, and solutions in the support ticketing system or knowledge base.
Escalates complex or unresolved issues to appropriate teams or higher-level support for further investigation and resolution.
Contributes to the improvement of support processes, documentation, and knowledge base articles to enhance overall customer experience.

Helcim was founded with a mission at heart: to be the world’s most loved payment system. From the very start, we knew that we wanted to be different from every payment processor out there. We want the merchants we serve to feel supported and see us as a trusted partner rather than simply just another “cost of doing business.” We are relentless in our pursuit to provide a radically transparent and honest payments solution that flat out saves business owners money, all while treating them like human beings.

At Helcim, we build a team of engaged, caring and intelligent people. In return we provide an environment where you can be excited to come to work each day and tackle these challenges with an amazing team. Learn more in our culture book; The Way of the Helcim.

The Helcim Culture: How We Work

We Are Builders: We don't wait for solutions; we create them.
The Harder Path: We choose what’s difficult because it’s more rewarding.
Creating Trust: We earn it every day by being our best selves.
Company of Many: We’re a collective force. Great teams do great things.

The Perks: Why You’ll Love It Here 🎁

Ownership: Every single team member gets Stock Options. You own a piece of what you build! 📈
Health First: Comprehensive benefits + a Health Spending Account (HSA) starting on Day 1. 🦷
Flexibility: Hybrid life! We’re in-office Mon/Wed/Fri and remote Tue/Thu. 🏠
Family Support: Top-ups for maternity leave and "bonding breaks." 👶
Rest & Recharge: Paid vacation + a full company break in December. ❄️
Growth: $500 annual training budget to keep your skills sharp. 📚

Candidates must be located in Calgary, AB for this position

Apply on LinkedIn About employer

More about this job

Responsibilities

Handle incoming support calls and online inquiries, diagnose merchant issues, and provide effective technical solutions while prioritizing customer satisfaction. Document customer interactions and resolutions, escalate complex issues, and help improve support processes and knowledge resources.

Requirements

Strong communication, interpersonal, organizational, and time-management skills are expected, along with proficiency in G Suite and a positive, self-motivated approach. Post-secondary education and experience in technical customer service or sales are assets; familiarity with internet fundamentals, networking, routers or modems, XML, web development, and e-commerce is preferred.

Skills

Customer Support
Technical Troubleshooting
Problem-Solving
Critical Thinking
Customer Relationship Building
Written Communication
Oral Communication
Interpersonal Skills
Time Management
Organization
G Suite
Internet Fundamentals
Networking
Router and Modem Knowledge
XML
E-Commerce

Benefits

Stock Options
Comprehensive Benefits
Health Spending Account
Hybrid Work
Maternity Leave Top-Ups
Paid Vacation
Company-Wide December Break
Annual Training Budget

Visa sponsorship

Not detected in the job text

Keywords

Merchant Support
Customer Experience
Technical Customer Service
Support Calls
Online Inquiries
Technical Troubleshooting
Problem-Solving
Critical Thinking
Support Ticketing System
Knowledge Base
Issue Escalation
G Suite
Gmail
Google Docs
Google Sheets
Internet Fundamentals
Networks
Routers
Modems
XML
Web Development
E-Commerce
Payment Processing
Sales
Customer Satisfaction

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Work requirements

Jobs in Calgary, AB and nearby