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Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
· Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
· Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
· Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
· Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
· Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $96,557 to $128,743 CAD / year
- Full-time
Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $96,557 to $128,743 CAD / year
- Full-time
Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
AB · Edmonton, AB
- $96,557 to $128,743 CAD / year
- Full-time
Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
IT Manager
Jeld-Wen Inc.
Woodbridge, ON
…you're solving first-hand. You'll also be the plant's technology lead. A small Site-Support team handles day-to-day user support, and you'll oversee that work and step in on major…
Added 27 days ago
ED
Sr. SQA Analyst - EN 707
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
Export Development Canada operates in a hybrid work environment, with a current requirement of three in-office days per week (subject to change)
Added 27 days ago
T
Staff Software Engineer – Product & Integrations
TekRek
Toronto, ON
- Full-time
The company is backed by leading investors including Y Combinator, and the team is based in downtown Toronto.
Added 27 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Must have Class 5 driver’s license
Added 27 days ago
C
Senior Full-Stack Java Engineer -
Citi
Mississauga, ON
- Full-time
…application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming…
Added 27 days ago
IS
Senior Development Manager – Application Development & Delivery
Iris Software Inc.
Toronto, ON
- Contract
Team Size: 30–50 associates across multiple teams and vendors
Added 27 days ago
HP
Application Support Analyst
Helical Pile Solutions
Calgary, AB
- Full-time
We are seeking an experienced Application Support Analyst to join our growing team. This position will be based out of one of our Calgary office locations. Reporting directly to the Team…
Added 27 days ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 27 days ago
AC
QA Lead - Prince Edward Island - Hybrid - CRM/Oracle Fusion
Acnovate Corporation
PE · Prince Edward Island, Canada
- Contract
The resource(s) must possess:
Added 27 days ago
HP
Application Support Analyst
Helical Pile Solutions Ltd.
Calgary, AB
- Full-time
We are seeking an experienced Application Support Analyst to join our growing team. This position will be based out of one of our Calgary office locations. Reporting directly to the Team…
Added 27 days ago
SH
Interface Integration Specialist - OCINet
Scarborough Health Network
ON · Ontario Clinical Imaging Network
- Full-time
…RIS, PACS, VNA, Provincial services and related platforms. The team plays a critical role in supporting patient safety and quality of care by maintaining, enhancing, and evolving key…
Added 27 days ago
T
Principal Platform Engineer
TD
Toronto, ON
- Full-time
…product strategy. You will write code, set up infrastructure, lead design reviews, and sit at the table where platform direction is shaped - driving decisions that scale across segments,…
Added 27 days ago
Cloud Support Analyst II/III
Zafin
Toronto, ON
…enhancements, and operational improvements. It also strengthens team capability by identifying knowledge gaps, leading regular knowledge reviews, and ensuring support documentation remains…
Added 27 days ago
IS
LEAD Fullstack Java Developer
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Must have Prior banking experience
Added 27 days ago
CI
Lead Software Engineer, Simcorp, Risk & Total Fund Management Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Lead Software Engineer, Risk & TFM Technology, you will guide and participate in the end-to-end design, development, testing and support of technology solutions for the SimCorp team. You…

Helical Pile Solutions Ltd.

Application Support Analyst

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 12, 2027
Posting language: English
Posted: Oct 14, 2026

Original job description

Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd. ("Java"). Java staff have over 50 years of experience building some of Canada's largest electrical infrastructure projects.

We are seeking an experienced Application Support Analyst to join our growing team. This position will be based out of one of our Calgary office locations. Reporting directly to the Team Lead, Business Applications, this role provides support for enterprise and Modern Workplace applications, ensuring stability, availability, and continuous improvement of supported systems.

Position Summary:

The Application Support Analyst is responsible for managing, optimizing, and supporting Microsoft 365 applications and services, as well as various business applications including ERP systems, estimating tools, and field-related applications. This role serves as the main point of contact for issues and inquiries related to IT applications, ensuring timely and effective resolution or escalation as needed.

Requirements

Key Accountabilities:

Application Champion

Develop an in-depth understanding of our applications, including features, functionalities, and best practices, to serve as the Subject Matter Expert (SME)
Act as the IT liaison, working closely with business stakeholders and coordinating with internal and external vendor teams

Application Management

Configure and customize M365 applications such as SharePoint Online, Teams, OneDrive for Business, and other M365 services to meet organizational needs
Implement and manage integrations between M365 applications and other internal or external systems
Oversee and maintain M365 applications to ensure optimal performance, reliability, and security
Serve as the primary contact for vendor-supported ERP software (preferably Explorer Eclipse)
Manage and support estimating software and field-related applications, including Bid2Win, HCSS, and Heavy Job

Support and Troubleshooting

Provide advanced application support and incident resolution for end-users
Investigate root causes, resolve application problems, and recommend corrective actions
Collaborate with Microsoft support or other vendors as necessary
Monitor application performance and service health

Training and Documentation

Design and deliver training sessions and materials to educate users on application features, functionality, and best practices across M365 and other business platforms
Develop and maintain SOPs, user guides, and knowledge base articles for application configurations and processes
Document and maintain administrative application configurations, including system settings, integration points, and change history

Overall Responsibilities

Support application enhancements, patches, and releases
Contribute to service improvement initiatives
Ensure adherence to Java Holdings Ltd. group policies and procedures when sharing company data

Desired Qualifications

3+ years of experience in application or systems support (5+ years preferred)
Post-secondary degree in Computer Science, a related field, or equivalent work experience
Proficient in the M365 suite (SharePoint Online, OneDrive, Teams)
Familiarity with ERP systems, preferably Explorer Eclipse
Experience with estimating and field-related software (Bid2Win, Heavy Job, HCSS) preferred
Strong troubleshooting, analytical, and problem-solving skills
Experience with ITSM tools and ticketing systems
Excellent written and verbal communication skills, with the ability to work across technical and business teams
A customer-centric mindset with a professional, positive attitude
Ability to manage multiple priorities, work independently, and meet SLAs

Other Position Requirements:

Work collaboratively with other teams across all Java Group of Companies
Availability for after-hours on-call support as per company policy
Valid driver's license and potential use of a personal vehicle for travel
Ability to sit for extended periods and use a computer
Commitment to ongoing learning and professional development
Alignment with our core values: Innovation, Community, Excellence, and Safety

Benefits

Extended Healthcare Plan (Medical, Disability, Dental & Vision)
Group RRSP
Group Life - AD&D - Critical Illness Insurance
Training & Development
Employee Assistance Program - Counseling

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage, configure, and support Microsoft 365 services and business applications, including ERP, estimating, and field-related systems. Resolve incidents, coordinate with stakeholders and vendors, monitor application health, and develop user training and documentation.

Requirements

Candidates should have at least three years of application or systems support experience, post-secondary education in computer science or a related field (or equivalent experience), and proficiency with Microsoft 365. ERP, estimating, and field software experience, ITSM familiarity, strong troubleshooting and communication skills, and availability for after-hours on-call support are also sought.

Skills

Microsoft 365 Administration
SharePoint Online
Microsoft Teams
OneDrive for Business
ERP Support
Application Configuration
Systems Integration
Application Troubleshooting
Incident Resolution
Root Cause Analysis
Vendor Management
User Training
Technical Documentation
ITSM and Ticketing Systems
Service Improvement
Stakeholder Communication

Benefits

Extended Healthcare Plan
Medical Insurance
Disability Insurance
Dental Insurance
Vision Insurance
Group RRSP
Group Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Training and Development
Employee Assistance Program
Counseling

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
SharePoint Online
Microsoft Teams
OneDrive for Business
Explorer Eclipse
Bid2Win
HCSS
Heavy Job
ERP Systems
Business Applications
Modern Workplace Applications
Application Support
Systems Support
Application Configuration
Systems Integration
Application Performance
Incident Management
Root Cause Analysis
ITSM
Ticketing Systems
Vendor Coordination
User Training
Standard Operating Procedures
Knowledge Base
Service Level Agreements
Application Patches and Releases
Data Security
Estimating Software
Field Applications
Electrical Infrastructure

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Jobs in Canada