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Added 3 days ago
T
Sr. Business Systems Analyst, TD Securities
TD
Toronto, ON
- Full-time
The Investment Banking, Research, Marketing & Corporate Access Technology team is looking for a Senior Business Systems Analyst. This role has a focus on delivering technology solutions for…
Added 3 days ago
Application System Analyst ( 6 months contract )
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB · Edmonton, AB
…currently have a 6 months contract opportunity for a Application System Analyst. This role can be based out of one of our main offices including: Stellarton, NS, Dartmouth, NS, Mississauga,…
Added 3 days ago
Analyst, Databases
Reliance Home Comfort
Toronto, ON
By joining Reliance as an Analyst, Databases, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking…
Added 3 days ago
HP
Application Support Analyst
Helical Pile Solutions Ltd.
Calgary, AB
- Full-time
We are seeking an experienced Application Support Analyst to join our growing team. This position will be based out of one of our Calgary office locations. Reporting directly to the Team…
Added 3 days ago
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Application Analyst
Amyantek
AB · Alberta, Canada
- Contract
Deliver applications programming and analysis tasks as part of a system development process as well as provide application support, maintenance and enhancements. A System Analyst applies a…
Added 3 days ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
This position plays an important role in ensuring the efficient receipt, distribution, purchasing, and inventory management of supplies that support the delivery of exceptional patient care.
Added 3 days ago
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Payroll Analyst
IFG - International Financial Group
Calgary, AB
- Contract
Our client is looking for an experienced Contract Payroll Analyst (Time) to support Canadian payroll operations, time administration, and scheduling processes. The ideal candidate will have…
Added 3 days ago
Fraud Analyst
First West
Langley (District), BC · Langley, BC
…and other stakeholders to provide fraud analysis, technical support, and subject-matter guidance. Contributes to projects and system enhancements, maintains awareness of emerging fraud…
Added 3 days ago
Business Analyst
Government of Alberta
AB
…Provider information to authorized custodians of the health system. The Provincial Registries support the delivery of frontline services and patient safety by allowing for validation that…
Added 3 days ago
M
RQ00762 - Systems Analyst - Senior
Maarut
Toronto, ON
- Contract
requirements in support of the development and/or acquisition of client
Added 3 days ago
A
Laboratory Analyst
ALS
Kamloops, BC · CAN - BC - Kamloops (Bowers Place)
- Full-time
Using standard procedures, the laboratory analyst performs a variety of mineral separation tests as required for each test program.
Added 3 days ago
T
IT Operations Analyst III
TD
Toronto, ON
- Full-time
Deliver effective and defect-free support (hardware operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
Added 3 days ago
K
Supply Chain Support Analyst
Kelly
Calgary, AB
- $45 to $48 CAD / hour
- Contract
Supply Chain Management (SCM) Support Analyst
Added 3 days ago
A
Account Analyst
Adecco
Calgary, AB
- $40 to $49 CAD / hour
- Full-time
Manage complex full-cycle Accounts Payable activities, including invoice validation, coding, matching, processing, payment support, reconciliations, and exception resolution.
Added 3 days ago
I
Senior Business Analyst
Indidual
Toronto, ON
- Contract
Business Analyst will provide the support on OnTrack project - 1 FFS. The extension option is contingent upon an extension to the MSP.
Added 3 days ago
T
Application Analyst
ThoughtStorm
AB · Edmonton, AB
- Contract
…of an experienced C#, Visual Studio and MS-SQL application system analyst, that preferably has experience with Oil Sands…
Added 3 days ago
J(
Intermediate Application Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
Deliver applications programming and analysis tasks as part of a system development process as well as provide application support, maintenance and enhancements. A System Analyst applies a…
Added 3 days ago
W
Business System Analyst
W3Global
Mississauga, ON
- $50 to $60 CAD / hour
- Contract
Job Summary: The role will bridge in Business stakeholders and global technical teams to deliver, support, and enhance Microsoft Dynamics 365 Business Central solutions and associated…
Added 3 days ago
CO
IT Application Analyst 3 - HCM Systems
City of Surrey
Surrey, BC
- $59.84 to $67.86 CAD / hour
- Full-time
Reporting to the IT Business Applications and Integrations Manager, the IT Application Analyst 3 - HCM Systems supports the City's Human Capital Management portfolio. The focus is HRIS and…
Added 3 days ago
I-
Senior Accounts Payable Analyst
IFG - International Financial Group
Calgary, AB
- Contract
Our client is looking for an experienced Senior Accounts Payable Analyst – Process Improvement & Expense Management to manage complex, full-cycle Accounts Payable activities, employee…
Added 3 days ago
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Business Process Analyst
Ledcor
Vancouver, BC
- Full-time
…improve how information flows across the business. From resolving system issues and supporting project financial processes to developing resources and helping employees get the most out of…
Added 3 days ago
FC
Application Analyst - Intermediate
Fille Consulting Inc.
AB · Edmonton, AB
- Contract
The System Analyst will be assigned requirements gathering & programming duties for application projects and enhancement tasks. The individual will also work closely with application…
Added 3 days ago
K
Senior Business Analyst - Pension Systems Modernization
Kyndryl
Toronto, ON
- Contract
We are seeking an experienced Senior Business Analyst to support a major pension platform modernization initiative involving the complete replacement of an existing pension administration…
Added 3 days ago
HC
Healthtech Consultant - MEDITECH
Healthtech Consultants
Canada
- Full-time
Mentor and support client project teams, as required, on project approach and system build strategy.
Added 3 days ago
MI
Store Automated Ordering Replenishment Analyst
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The SAO Replenishment Analyst is responsible for ensuring the replenishment of the right products, in the right quantities, to meet demand through automated store replenishment processes.…

Helical Pile Solutions Ltd.

Application Support Analyst

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 4, 2027
Posting language: English
Posted: Oct 14, 2026

Original job description

Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd. ("Java"). Java staff have over 50 years of experience building some of Canada's largest electrical infrastructure projects.

We are seeking an experienced Application Support Analyst to join our growing team. This position will be based out of one of our Calgary office locations. Reporting directly to the Team Lead, Business Applications, this role provides support for enterprise and Modern Workplace applications, ensuring stability, availability, and continuous improvement of supported systems.

Position Summary:

The Application Support Analyst is responsible for managing, optimizing, and supporting Microsoft 365 applications and services, as well as various business applications including ERP systems, estimating tools, and field-related applications. This role serves as the main point of contact for issues and inquiries related to IT applications, ensuring timely and effective resolution or escalation as needed.

Requirements

Key Accountabilities:

Application Champion

Develop an in-depth understanding of our applications, including features, functionalities, and best practices, to serve as the Subject Matter Expert (SME)
Act as the IT liaison, working closely with business stakeholders and coordinating with internal and external vendor teams

Application Management

Configure and customize M365 applications such as SharePoint Online, Teams, OneDrive for Business, and other M365 services to meet organizational needs
Implement and manage integrations between M365 applications and other internal or external systems
Oversee and maintain M365 applications to ensure optimal performance, reliability, and security
Serve as the primary contact for vendor-supported ERP software (preferably Explorer Eclipse)
Manage and support estimating software and field-related applications, including Bid2Win, HCSS, and Heavy Job

Support and Troubleshooting

Provide advanced application support and incident resolution for end-users
Investigate root causes, resolve application problems, and recommend corrective actions
Collaborate with Microsoft support or other vendors as necessary
Monitor application performance and service health

Training and Documentation

Design and deliver training sessions and materials to educate users on application features, functionality, and best practices across M365 and other business platforms
Develop and maintain SOPs, user guides, and knowledge base articles for application configurations and processes
Document and maintain administrative application configurations, including system settings, integration points, and change history

Overall Responsibilities

Support application enhancements, patches, and releases
Contribute to service improvement initiatives
Ensure adherence to Java Holdings Ltd. group policies and procedures when sharing company data

Desired Qualifications

3+ years of experience in application or systems support (5+ years preferred)
Post-secondary degree in Computer Science, a related field, or equivalent work experience
Proficient in the M365 suite (SharePoint Online, OneDrive, Teams)
Familiarity with ERP systems, preferably Explorer Eclipse
Experience with estimating and field-related software (Bid2Win, Heavy Job, HCSS) preferred
Strong troubleshooting, analytical, and problem-solving skills
Experience with ITSM tools and ticketing systems
Excellent written and verbal communication skills, with the ability to work across technical and business teams
A customer-centric mindset with a professional, positive attitude
Ability to manage multiple priorities, work independently, and meet SLAs

Other Position Requirements:

Work collaboratively with other teams across all Java Group of Companies
Availability for after-hours on-call support as per company policy
Valid driver's license and potential use of a personal vehicle for travel
Ability to sit for extended periods and use a computer
Commitment to ongoing learning and professional development
Alignment with our core values: Innovation, Community, Excellence, and Safety

Benefits

Extended Healthcare Plan (Medical, Disability, Dental & Vision)
Group RRSP
Group Life - AD&D - Critical Illness Insurance
Training & Development
Employee Assistance Program - Counseling

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More about this job

Responsibilities

Manage, configure, and support Microsoft 365 services and business applications, including ERP, estimating, and field-related systems. Resolve incidents, coordinate with users and vendors, monitor application health, and deliver training and documentation while contributing to enhancements and service improvements.

Requirements

Requires at least 3 years of application or systems support experience, with 5 or more years preferred, and a post-secondary degree in computer science or a related field, or equivalent experience. Candidates should be proficient with Microsoft 365, have strong troubleshooting and communication skills, and ideally have experience with Explorer Eclipse, Bid2Win, HCSS, or Heavy Job; a valid driver's license and after-hours on-call availability are also required.

Skills

Microsoft 365 Administration
SharePoint Online
Microsoft Teams
OneDrive for Business
ERP Support
Application Configuration
Systems Integration
Application Troubleshooting
Incident Resolution
Root Cause Analysis
Vendor Coordination
User Training
Technical Documentation
ITSM and Ticketing Systems
Service Improvement
Stakeholder Communication

Benefits

Extended Healthcare Plan
Medical Insurance
Disability Insurance
Dental Insurance
Vision Insurance
Group RRSP
Group Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Training and Development
Employee Assistance Program
Counseling

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
SharePoint Online
Microsoft Teams
OneDrive for Business
Enterprise Resource Planning
Explorer Eclipse
Bid2Win
HCSS
Heavy Job
Business Applications
Application Support
Systems Support
Application Configuration
Systems Integration
Incident Management
Root Cause Analysis
ITSM
Ticketing Systems
Vendor Management
Application Performance
Service Health Monitoring
User Training
Standard Operating Procedures
Knowledge Base
Software Patches
Software Releases
Estimating Software
Field Applications
Electrical Infrastructure
Deep Foundations

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