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Added 9 mins ago
MERCHANDISE PLANNING ANALYST
Boutique La Vie En Rose
Montreal, QC
Being part of a family-owned business committed to the community;
Added 9 mins ago
M
Inventory Control Analyst
Mevotech
Mississauga, ON
- Full-time
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking an experienced Inventory Control Analyst to join our dynamic team.
Added 9 mins ago
HT
Denodo and Data Analytics
Horizon Tech Services Inc
Calgary, AB
- Contract
Gather requirements and document data mappings, business rules, and support procedures.
Added 9 mins ago
IP
Quality Service Analyst
Indigenous Perspectives Society
Penticton, BC
- Full-time
As a Quality Service Analyst at CLBC, you represent CLBC as the primary point of contact for service providers. You will lead contract negotiations for funding and service levels, review…
Added 9 mins ago
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Business Systems Analyst- AI
Confiar Services
Toronto, ON
- Contract
Business Systems Analyst – AI-Enabled Banking
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M
Inventory Control Analyst
Mevotech
Mississauga, ON
- Full-time
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking an experienced Inventory Control Analyst to join our dynamic team.
Added 9 mins ago
H
Financial Analyst - FP&A
Hays
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
…function with the potential to progress into a Senior Financial Analyst role as the business continues to…
Added 24 mins ago
T
Manager, Business Systems Analysis, TD Securities
TD
Toronto, ON
- Full-time
The Corporate & Investment Banking Technology team is seeking a Manager Business Systems Analyst to support the Technology Operations & Risk (TOR) function.
Added 24 mins ago
D
Business Analyst, Business strategies
Desjardins
Montreal, QC
- Full-time
As a business strategy analyst, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service delivery;…
Added 39 mins ago
SI
Salesforce Marketing Cloud- SFMC, BA
Smart IT Frame LLC
Mississauga, ON
- Contract
Job Title: Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 39 mins ago
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Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Galent
Mississauga, ON
- Contract
Work with business and marketing teams to understand campaign requirements and translate them into Salesforce Marketing Cloud solutions
Added 39 mins ago
M
Documentation and Training Analyst
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Documentation and Training Analyst will bring together approved future-state designs, business rules, exception scenarios, controls, system steps and readiness requirements into an…
Added 39 mins ago
Finance Analyst - Construction
Kiewit
Calgary, AB
As a Finance Analyst, you will support multiple projects in accounting and finance-related functions. You will serve as a trusted advisor to operations managers and executive management.…
Added 39 mins ago
Sr Analyst, Systems Management
University of Guelph
Guelph, ON
Reporting to the Manager, Systems Management, the Senior Analyst is responsible for the operation, support, maintenance, and continuous improvement of the University's server and…
Added 39 mins ago
II
Quality Analyst
Ingredion Incorporated
Cardinal, ON
- Full-time
Ingredion is looking for a detail-oriented Quality Analyst to support quality, food safety, and compliance initiatives across our manufacturing operations. In this role, you will play a…
Added 39 mins ago
Business Systems Analyst
Scotiabank
Toronto, ON
We are seeking an experienced Business Analyst in Scotiabank’s Global Wealth Engineering division.
Added 39 mins ago
Summer Analyst, Corporate Strategy
Bell
Toronto, ON
…needs of customers, investors and team members with long-term business…
Added 39 mins ago
Summer Analyst, Mergers and Acquisitions
Bell
Toronto, ON
…needs of customers, investors and team members with long-term business…
Added 54 mins ago
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Revenue Management Analyst
Transat AT
Montreal, QC
- Full-time
Validate revenue management system outputs to ensure alignment with market expectations and business strategies.
Added 54 mins ago
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Senior Analyst, Specialty Compliance and Ethics
Walmart
Mississauga, ON
- Full-time
Operate structured intake and review processes for business solutions, including AI tools and use cases to assess intended purpose, scope of use, data sources, third-party dependencies,…
Added 54 mins ago
Alternatives, Operational Due Diligence Analyst - Assistant Vice President
iCapital
Toronto, ON
Bachelor's degree in finance, business administration, accounting, or a related field. MBA or relevant professional certifications (e.g., CPA, CFA) is preferred
Added 1 hour ago
CC
AI & Workflow Automation Analyst
Cactus Club Cafe
Vancouver, BC
- $100,000 to $125,000 CAD / year
- Full-time
Business-Minded: You enjoy working with non-technical teams, learning how their work gets done and explaining the options in plain language.
Added 1 hour ago
AJ
.NET Developer Intermediate (C#, Visual Studio MS-SQL Server) - Hybrid
ALL JANS
AB · Alberta, Canada
- Contract
The System Analyst will be assigned requirements gathering & programming duties for application projects and enhancement tasks. The individual will also work closely with application…
Added 1 hour ago
AS
Sr FinOps Architect
Ardent SoftSol Inc.
Toronto, ON
- Contract
Master’s degree in computer science or finance business or related field
Added 1 hour ago
A
Senior Finance Planning & Pigment Analyst
Addepar
Canada
- Full-time
Addepar is seeking a proactive, analytically minded Senior Finance Planning & System Analyst to drive the modernization, automation, and scalability of our global finance function. In this…

Helical Pile Solutions Ltd.

Application Support Analyst

Calgary, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 4, 2027
Posting language: English
Posted: Oct 14, 2026

Original job description

Helical Pile Solutions is a deep foundations contractor with over 30 years of experience in the industry, recently acquired by Java Holdings Ltd. ("Java"). Java staff have over 50 years of experience building some of Canada's largest electrical infrastructure projects.

We are seeking an experienced Application Support Analyst to join our growing team. This position will be based out of one of our Calgary office locations. Reporting directly to the Team Lead, Business Applications, this role provides support for enterprise and Modern Workplace applications, ensuring stability, availability, and continuous improvement of supported systems.

Position Summary:

The Application Support Analyst is responsible for managing, optimizing, and supporting Microsoft 365 applications and services, as well as various business applications including ERP systems, estimating tools, and field-related applications. This role serves as the main point of contact for issues and inquiries related to IT applications, ensuring timely and effective resolution or escalation as needed.

Requirements

Key Accountabilities:

Application Champion

Develop an in-depth understanding of our applications, including features, functionalities, and best practices, to serve as the Subject Matter Expert (SME)
Act as the IT liaison, working closely with business stakeholders and coordinating with internal and external vendor teams

Application Management

Configure and customize M365 applications such as SharePoint Online, Teams, OneDrive for Business, and other M365 services to meet organizational needs
Implement and manage integrations between M365 applications and other internal or external systems
Oversee and maintain M365 applications to ensure optimal performance, reliability, and security
Serve as the primary contact for vendor-supported ERP software (preferably Explorer Eclipse)
Manage and support estimating software and field-related applications, including Bid2Win, HCSS, and Heavy Job

Support and Troubleshooting

Provide advanced application support and incident resolution for end-users
Investigate root causes, resolve application problems, and recommend corrective actions
Collaborate with Microsoft support or other vendors as necessary
Monitor application performance and service health

Training and Documentation

Design and deliver training sessions and materials to educate users on application features, functionality, and best practices across M365 and other business platforms
Develop and maintain SOPs, user guides, and knowledge base articles for application configurations and processes
Document and maintain administrative application configurations, including system settings, integration points, and change history

Overall Responsibilities

Support application enhancements, patches, and releases
Contribute to service improvement initiatives
Ensure adherence to Java Holdings Ltd. group policies and procedures when sharing company data

Desired Qualifications

3+ years of experience in application or systems support (5+ years preferred)
Post-secondary degree in Computer Science, a related field, or equivalent work experience
Proficient in the M365 suite (SharePoint Online, OneDrive, Teams)
Familiarity with ERP systems, preferably Explorer Eclipse
Experience with estimating and field-related software (Bid2Win, Heavy Job, HCSS) preferred
Strong troubleshooting, analytical, and problem-solving skills
Experience with ITSM tools and ticketing systems
Excellent written and verbal communication skills, with the ability to work across technical and business teams
A customer-centric mindset with a professional, positive attitude
Ability to manage multiple priorities, work independently, and meet SLAs

Other Position Requirements:

Work collaboratively with other teams across all Java Group of Companies
Availability for after-hours on-call support as per company policy
Valid driver's license and potential use of a personal vehicle for travel
Ability to sit for extended periods and use a computer
Commitment to ongoing learning and professional development
Alignment with our core values: Innovation, Community, Excellence, and Safety

Benefits

Extended Healthcare Plan (Medical, Disability, Dental & Vision)
Group RRSP
Group Life - AD&D - Critical Illness Insurance
Training & Development
Employee Assistance Program - Counseling

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More about this job

Responsibilities

Manage, configure, and support Microsoft 365 services and business applications, including ERP, estimating, and field-related systems. Resolve incidents, coordinate with users and vendors, monitor application health, and deliver training and documentation while contributing to enhancements and service improvements.

Requirements

Requires at least 3 years of application or systems support experience, with 5 or more years preferred, and a post-secondary degree in computer science or a related field, or equivalent experience. Candidates should be proficient with Microsoft 365, have strong troubleshooting and communication skills, and ideally have experience with Explorer Eclipse, Bid2Win, HCSS, or Heavy Job; a valid driver's license and after-hours on-call availability are also required.

Skills

Microsoft 365 Administration
SharePoint Online
Microsoft Teams
OneDrive for Business
ERP Support
Application Configuration
Systems Integration
Application Troubleshooting
Incident Resolution
Root Cause Analysis
Vendor Coordination
User Training
Technical Documentation
ITSM and Ticketing Systems
Service Improvement
Stakeholder Communication

Benefits

Extended Healthcare Plan
Medical Insurance
Disability Insurance
Dental Insurance
Vision Insurance
Group RRSP
Group Life Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Training and Development
Employee Assistance Program
Counseling

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
SharePoint Online
Microsoft Teams
OneDrive for Business
Enterprise Resource Planning
Explorer Eclipse
Bid2Win
HCSS
Heavy Job
Business Applications
Application Support
Systems Support
Application Configuration
Systems Integration
Incident Management
Root Cause Analysis
ITSM
Ticketing Systems
Vendor Management
Application Performance
Service Health Monitoring
User Training
Standard Operating Procedures
Knowledge Base
Software Patches
Software Releases
Estimating Software
Field Applications
Electrical Infrastructure
Deep Foundations

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