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Added 42 mins ago
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Gestionnaire de programme senior, Stratégie commerciale des nouveaux produits | Senior Program Manager, New Product Commercial Strategy
RTX
Longueuil, QC
- Full-time
…plusieurs marchés. Cela conduit à la nécessité d'un leadership du service client pour une entrée en service réussie de ces nouveaux…
Added 1 hour ago
CI
Claims Specialist
Cowan Insurance Group
Cambridge, ON
- Full-time
This role is reporting to the Manager, Claims. In this role, you will guide clients through the claims process, advocate on their behalf, and work closely with insurers, adjusters and other…
Added 1 hour ago
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Executive Chef
Factor_
Mississauga, ON
- Full-time
We are seeking an Executive Chef to serve as the ultimate culinary authority and Voice of the Customer for our Factor brand (factormeals.ca), a healthy, ready-to-heat meal delivery service.…
Added 1 hour ago
VC
Community Liaison Worker - Care for Newcomers Clinic
Vancouver Coastal Health
Vancouver, BC
- Full-time
…Community Liaison Worker, supported by an integrated health service team and delivery model, provides support services to clients and their families in community health. Working across…
Added 1 hour ago
CI
Claims Representative
Cowan Insurance Group
Cambridge, ON
- Full-time
…knowledgeable in the insurance industry with policies, products and customer service, we’d love to hear from…
Added 1 hour ago
Enterprise Customer Success Manager
Trolley
Halifax, NS
Reports to: Head of Customer Support & Success
Added 1 hour ago
Enterprise Customer Success Manager
Trolley
Montreal, QC
Reports to: Head of Customer Support & Success
Added 1 hour ago
V
Forward Deployed Engineer - Full Stack AI Solutions
VistaVu
Calgary, AB
- Full-time
…within the United States and Canada. In addition, we provide customer specific solutions to our customers that enable the customer to be unique, meet their unique requirements and allow…
Added 1 hour ago
IO
Environmental Advisor - Advanced (Cold Lake)
Imperial Oil
Gurneyville, AB
- Full-time
Advocate for responsible, sustainable business positions clearly communicate business and technical impacts and effectively advance these positions in regulatory, governmental and community…
Added 1 hour ago
VS
Forward Deployed Engineer - Full Stack AI Solutions
VistaVu Solutions
Calgary, AB
- Full-time
…within the United States and Canada. In addition, we provide customer specific solutions to our customers that enable the customer to be unique, meet their unique requirements and allow…
Added 1 hour ago
EC
Business Development Account Manager (AM) FT
EHN Canada
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Facilitate the resolution of escalated client concerns and advocate internally to ensure timely and effective outcomes.
Added 2 hours ago
MT
Customer Service Representative
MXA Talent Solutions
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
MXA Talent Solutions recrute un(e) Agent(e) service client II pour un environnement manufacturier établi à Saint-Hyacinthe, au Québec. Ce poste convient à une personne bilingue en service à…
Added 2 hours ago
Health Records Clerk - Health Information
Women's College Hospital
Toronto, ON
Excellent communication, problem solving and customer service skills.
Added 2 hours ago
L
Service Delivery Manager, DWS Delivery - Montreal
Lenovo
Montreal, QC
- $92,000 to $140,990 CAD / year
The Service Delivery Manager (SDM) is a customer-facing role within the North America Digital Workplace Solutions (DWS) Service Management Office (SMO), reporting to the Senior Manager,…
Added 2 hours ago
C(
Analyst, Customer Operations
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
Amplifying the voice of the customer, sharing actionable feedback with Product and Sales & Trading to advocate for enhancements.
Added 2 hours ago
C(
Analyst, Account Services
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
As a Customer Service Representative (Analyst, Account Services) at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll work alongside…
Added 2 hours ago
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Gestionnaire, Opérations
Dynacare (French)
Canada
- Full-time
Le/la gestionnaire, Opérations veille au bon fonctionnement du service des transports en assurant une supervision efficace des employés qui y sont affectés. Il établit des normes de…
Added 2 hours ago
A
Technical Account Manager
Arrow
Stratford, ON · Woodstock, ON
- Full-time
…providing innovative design, quality craftsmanship, and exceptional customer…
Added 3 hours ago
AM
Technical Account Manager
Arrow Machine And Fabrication Group
Woodstock, ON
- Full-time
…providing innovative design, quality craftsmanship, and exceptional customer…
Added 3 hours ago
BF
Family Law Lawyer
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Vaughan, ON
- Full-time
…collegial environment, where the highest quality of client service is paramount. If you have strong analytical skills and are passionate about the practice of family law, we would be…
Added 4 hours ago
LE
Nurse Case Manager
Logic Executive Search & Workplace Solutions
Windsor, ON
- $50,000 to $75,000 CAD / year
- Full-time
…throughout the home care journey, from initial assessment and service coordination through ongoing follow-up and quality…
Added 4 hours ago
AI
Software Architect
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
Integrate with PKI, TLS/SSL, X.509 certificates, OCSP, and modern authentication mechanisms (OAUTH, Service Accounts, SCIM).
Added 4 hours ago
CP
Private Wealth Manager/Portfolio Manager
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
Act as the client’s primary liaison, team leader, and advocate, ensuring that financial and tax planning strategies are executed according to firm standards and individual recommendations,…
Added 4 hours ago
Environmental Advisor - Advanced (Cold Lake)
ExxonMobil
Cold Lake, AB
Advocate for responsible, sustainable business positions; clearly communicate business and technical impacts; and effectively advance these positions in regulatory, governmental and…
Added 5 hours ago
Executive Chef
HelloFresh
Mississauga, ON
We are seeking an Executive Chef to serve as the ultimate culinary authority and Voice of the Customer for our Factor brand (factormeals.ca), a healthy, ready-to-heat meal delivery service.…

HelloFresh

Executive Chef

Mississauga, ON, Canada

$90,000 - $100,000 CAD

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Job details

Pay: $90,000 - $100,000 CAD
Experience: 5+ years’ experience in a large industrial or commissary kitchen and high-volume food preparation.
Posting language: English
Posted: Oct 8, 2026

Original job description

Location: (Laird) HWY 403 & Dundas St W, Mississauga.

S'more about the team

We are seeking an Executive Chef to serve as the ultimate culinary authority and Voice of the Customer for our Factor brand (factormeals.ca), a healthy, ready-to-heat meal delivery service. This is a highly strategic role where your primary focus will be on setting culinary standards while partnering with operations leadership (who maintain ownership of daily shift execution, headcount scheduling, and direct supervision). Reporting to the Site Director, you will balance food and people safety with culinary quality in a large industrial kitchen setting, operating with a high degree of collaboration across multiple departments to elevate the culinary experience.

Lettuce share what this role will be responsible for:

Act as the customer's advocate inside the production facility, reviewing NPS data, customer feedback, and product returns to translate insights into actionable culinary improvements.
Define, document, and own food quality standards across all SKUs, establishing Critical-to-Quality (CTQ) benchmarks, SOPs, and sensory evaluation protocols.
Conduct regular recipe verification checks on the floor to confirm execution to spec, identify recipe drift, and partner with Executive Sous Chefs to roll out corrective updates.
Partner with the Commercialization team on recipe scale-up, kitchen trials, and the stabilization of new products into high-volume production.
Proactively identify opportunities to improve product quality, reduce waste, and enhance the customer eating experience in partnership with the Continuous Improvement (CI) team.
Ensuring standards, checks, and methods are clearly documented, trained, and consistently applied across shifts.
Provide technical guidance and standards enforcement to Executive Sous Chefs and Sous Chefs to elevate culinary precision, compliance, and quality control.
Provide strategic culinary input into equipment investments, capacity planning, and process-design decisions.
Carefully manage our relationships with any co-manufacturers, ensuring a high level of collaboration with their culinary staff and leadership.
Ensure the kitchen operates alongside provincial and federal health and safety codes, and work in compliance with OH&S acts and regulations.
Other duties as assigned.

Sound a-peeling? Here's what we're looking for:

5+ years’ experience in a large industrial or commissary kitchen and high-volume food preparation.
A Subject Matter Expert (SME) on food quality with a process-driven mentality; you track inputs and outputs diligently and rely on data to measure performance and dictate priorities.
Proven ability to influence without authority, lead via dotted-line reporting, and collaborate strongly across cross-functional teams.
Comfortable with regularly scheduled travel to our Calgary distribution centre and/or supplier sites.
DNA Values aligned with our culture: operating in an egoless environment, highly customer-centric, data-driven, and focused on Long-Term Outcomes (LTO).
Outstanding communication skills and high EQ; you adjust your communication style to different audiences, relay information effectively, and speak to employees with tact and diplomacy.
Comfortable with being exposed to hot, cool, and cold environments (0-30ºC) and spending long periods on your feet.
Chef de Cuisine Certification (CCC) preferred.

Let’s cut to the cheese, this is why you'll love it here:

Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
RRSP Matching - Competitive RRSP matching program offered
Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
Family Benefits - A parental leave top-up program for expectant parents.
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

Mississauga, ON Pay Range

$90,000 - $100,000 CAD

Apply About employer

More about this job

Responsibilities

The Executive Chef serves as the culinary authority for the Factor brand, defining quality standards and ensuring operational excellence within a large industrial kitchen. This role involves collaborating with cross-functional teams to translate customer feedback into actionable culinary improvements and overseeing recipe execution.

Requirements

Candidates must have at least 5 years of experience in high-volume industrial or commissary kitchens with a strong focus on food quality and process-driven performance. The role requires the ability to influence teams without direct authority and a willingness to travel to distribution centers.

Skills

Culinary leadership
Food quality control
Process improvement
Data analysis
SOP development
Cross-functional collaboration
Strategic planning
Food safety compliance
Recipe scale-up
Team management
Communication
Problem solving
Inventory management
Operational excellence
Stakeholder management

Benefits

Health insurance
Dental insurance
Health spending account
Headspace app access
Fitness membership discount
RRSP matching
Paid time off
Parental leave top-up
Professional development
Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Executive Chef
Culinary
Food Quality
Commissary Kitchen
SOP
NPS
SKU
CTQ
Recipe Verification
Continuous Improvement
OH&S
Food Safety
Capacity Planning
Data-driven
Chef de Cuisine Certification
Industrial Kitchen
Production Facility
Supply Chain
Quality Assurance
Product Development

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