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HelloFresh

Hub Coordinator

Toronto, ON, Canada

$45,360 - $55,360 CAD

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Job details

Pay: $45,360 - $55,360 CAD
Experience: 1-2 years experience in delivery dispatch
Posting language: English
Posted: Oct 29, 2026

Original job description

Location: 66 Fordhouse Blvd, Etobicoke, ON, M8Z 5X7

Shift: Saturday to Wednesday (6:00 AM to 2:30 PM) - flexibility required based on business needs

S'more about the team:

Reporting directly to the Hub Manager, the Hub Coordinator will participate in scheduling on road delivery operations and providing front-line leadership. You will help execute the day-to-day operations of the business, coordinate vehicle capacity, serve as a support person for hourly staff, and champion health and safety initiatives ensuring site compliance .

Lettuce share what this role will be responsible for:

Support a team of Delivery Associates to meet quality standards, achieve performance metrics, and execute the delivery processes end-to-end
Accountability for health & safety compliance, recordkeeping, reporting, and investigation
Meeting and exceeding service KPIs, and responding to customer service requests and escalations
Conduct morning team huddles to convey safety messaging, quality tips, and maintain engagement and open communication with employees
Perform dispatching functions for drivers while on-road. Direct activities and provide training, coaching, and guidance
Management of employee scheduling and time & attendance
Responsible for ensuring compliance with all safety, GMP and policies/procedures, as well as adherence to PPE/hygiene policies.
Help maintain an inclusive workplace culture and relationships with all staff, delivering on development and retention goals
Communicate any issues with Hub Manager and Fleet Asset Specialist
Providing End Of Shift reporting to Hub Supervisor with a breakdown of any on-road incidents and status of any returned boxes.
Ensuring compliance with all safety, GMP and policies/procedures, as well as adherence to PPE/hygiene policies.
Other duties as assigned

Sound a-peeling? Here's what we're looking for:

1-2 years experience in delivery dispatch
A valid full driver’s license required
Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, weekends, and holidays as required
Basic proficiency in manipulating data and reporting
Can lift up to 50lbs and participate in physical job activities such as standing, walking, crouching daily. Can work in an environment that may be hot, cold, and noisy.
MHE license is ideal, on-site training is available
Ability to work calmly and effectively under pressure in a fast-paced, deadline-oriented environment

Let’s cut to the cheese, this is why you'll love it here:

Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
RRSP Matching - Competitive RRSP matching program offered
Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
Family Benefits - A parental leave top-up program for expectant parents.
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

Toronto, ON Pay Range

$45,360 - $55,360 CAD

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More about this job

Responsibilities

The Hub Coordinator supports delivery operations by leading a team of associates, managing schedules, and ensuring performance metrics are met. They are also responsible for maintaining health and safety compliance, conducting team huddles, and providing end-of-shift reporting.

Requirements

Candidates must have 1-2 years of experience in delivery dispatch and a valid full driver's license. The role requires the ability to work flexible schedules, perform physical tasks such as lifting up to 50lbs, and maintain proficiency in data reporting.

Skills

Delivery dispatch
Team leadership
Health and safety compliance
Performance metrics
Employee scheduling
Time and attendance management
Data manipulation
Reporting
Customer service
Coaching
Training
Inventory management
Communication
Problem solving
Operational efficiency

Benefits

Box discount
Health benefits
Dental benefits
Health spending account
Headspace app access
Fitness membership discount
RRSP matching
Vacation
Paid time off
Parental leave top-up
Career development opportunities
Learning and development fund

Visa sponsorship

Not detected in the job text

Keywords

Delivery dispatch
Logistics
Operations management
Health and safety
KPI management
Team leadership
Scheduling
Time and attendance
Reporting
Customer service
Fleet management
Compliance
Warehouse operations
MHE license
Performance metrics
Employee engagement
Quality control
Safety protocols
Distribution center
Supply chain

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