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Added 11 mins ago
CC
Bilingual Technical Pre-Sales Consultant-Hybrid
Canon Canada
Quebec, QC
- $71,300 to $82,000 CAD / year
- Full-time
As a Bilingual Technical Pre-Sales Consultant, you play a key role as the primary technical resource for the sales organization, responsible for aligning Canon’s hardware and software…
Added 11 mins ago
EB
Intern - Product Management, Winter 2027
EQ Bank
Toronto, ON
- Volunteer
Partner with customer-facing teams (e.g., Customer Service) to ensure a seamless, consistent experience across channels
Added 11 mins ago
C
Specialist Product Management-CA
CN
Quebec, QC
- Full-time
…Product Management-governing deliverables from inception to customer delivery to maximize business value, operational efficiency, and user experience. The incumbent leverages customer…
Added 11 mins ago
U
Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
UKG
Montreal, QC
- Full-time
Solide expérience technique dans les logiciels d’entreprise en tant que service, les systèmes distribués, l’ingénierie de plateforme, les cadres d’expérience utilisateur ou les applications…
Added 11 mins ago
F饭
Marketing Business Systems Analyst
Fantuan 饭团
Toronto, ON
- Full-time
…delivery (Fantuan Delivery), reviews (Fantuan Reviews), an errand service (Fantuan Rush), e-commerce and marketing services. Fantuan is one of the top Asian life-services platforms in North…
Added 11 mins ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Prince George, BC
- $21.36 to $23.98 CAD / hour
- Other
…takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities…
Added 11 mins ago
RS
VRF & Ductless Technical Support Representative
Refrigerative Supply Limited
Abbotsford, BC · Burnaby, BC · Coquitlam, BC · Langley (District), BC · Vancouver, BC · Langley, BC
- Full-time
As a VRF & Ductless Technical Support member, you will perform technical support & training that includes the installation, maintenance, and repair of ductless heat pump systems. You will…
Added 11 mins ago
TT
Estimator
trane technologies
Ottawa, ON
- Full-time
Trane in Ottawa is hiring for a Service Estimator II to join our team. In this role, you will be will be working with Trane Account Managers and building owners providing estimates and…
Added 27 mins ago
CP
Project Coordinator, Construction
Crown Property Management Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Draft Letters of Intent, Service Agreements, and CCDC 2 contracts on behalf of Project Managers. Responsibilities include confirming the correct Owner is identified, reviewing contract…
Added 27 mins ago
H
Field Service Technician
Hays
Calgary, AB
- $82,000 to $85,000 CAD / year
- Full-time
As a Field Service Technician, you will provide hands-on technical service and support for industrial process instrumentation and measurement equipment at customer sites throughout Western…
Added 27 mins ago
FL
Représentant(e) des ventes internes et techniques / Technical Inside Sales Representative
Flex-Pression Ltée
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Expérience en service à la clientèle et en vente technique.
Added 42 mins ago
WW
Structural Drafter, Junior
WhiteWater West-
Richmond, BC
- Full-time
Follow & maintain best practices in Engineering, Customer Service, Quality, Lean Management, and Safety.
Added 42 mins ago
BB
Senior Technician - Security
Bosch Building Technologies
AB
- Full-time
Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems. Troubleshoot and resolve technical issues promptly.
Added 42 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Oshawa, ON
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 56 mins ago
DA
Technology Support Technician
Downingtown Area School District
NB · Chiasson Office, NB
- Full-time
Effectively uses Service Desk to meet customer service support needs
Added 56 mins ago
D
Account Executive, Mobility & Immigration, Enterprise | North America
Deel
Canada
- Full-time
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have…
Added 56 mins ago
S
Clerical Support - (SecurTek Customer Care Associate)
SaskTel
Yorkton, SK
- Full-time
Responsible for providing quality customer service necessary to meet the needs of customers by utilizing inbound and outbound calling for all types of inquiries. Interprets, verifies and…
Added 56 mins ago
WC
Senior Manager, Data Analytics
Walmart Canada
Mississauga, ON
- Full-time
…Senior Manager translates complex business needs into clear technical requirements and partners with engineering teams to design, develop, test and implement scalable solutions. This…
Added 56 mins ago
WC
Self Checkout Attendant
Walmart Canada
ON · Simcoe, ON
- Full-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 56 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 56 mins ago
WC
(CA) Pharmacy Assistant
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 56 mins ago
S
Admin Asst (System Dev & Support)
SaskTel
Regina, SK
- Full-time
Added 56 mins ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
Bilingual Senior Regional Service Manager - Hybrid
Added 56 mins ago
EG
Regional Product Business Manager, Analytical
Endress+Hauser Group
Montreal, QC
- Full-time
…Calgary & Edmonton, Alberta. Our Channel Partners and Authorized Service Partners provide coverage and support across…
Added 56 mins ago
SF
Desktop Support Analyst
Simon Fraser University
Burnaby, BC
- Full-time
Excellent customer service and interpersonal skills, with the ability to provide direct technical support to users with varying levels of technical expertise.

HelloFresh

IT Engineer, Google Workspace

Toronto, ON, Canada

$90,000 - $100,000 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,000 - $100,000 CAD
Posting language: English
Posted: Nov 4, 2026

Original job description

S'more about the team

Our HelloTech organisation is HelloFresh Group's global technology backbone - more than 1,000 people building the digital products and internal platforms that power our end-to-end food experience. As part of the IT team in Toronto, you'll be the go-to person for keeping our Google Workspace environment running smoothly for employees across the Group.

You'll act as the escalation point for tricky Workspace issues, help colleagues get the most out of the tools they use every day (including the AI features built into Workspace), and continuously look for ways to make support faster and more self-service.

Lettuce share what this role will be responsible for

Serve as the primary escalation point for L2 Google Workspace queries - Gmail, Drive, Calendar, Sites, Meet, and related core services.
Troubleshoot and resolve complex, non-standard user issues, ensuring fast and clear communication back to the requester.
Support employees in adopting Gemini for Google Workspace - answering questions, sharing best practices, and helping teams get productivity value out of AI-assisted features in Gmail, Docs, Slides, and Meet.
Handle day-to-day data support tasks: restoring files and folders, and transferring file ownership when employees leave or change teams.
Analyse recurring ticket trends and propose improvements to support processes, SOPs, and self-service documentation.
Write and maintain clear internal documentation and knowledge base articles for both end users and fellow IT staff.
Liaise with Google support and other third-party vendors on issues that need escalation beyond L2.
All other duties, as assigned

Sound a-peeling? Here's what we're looking for

Hard skills

Hands-on experience administering Google Workspace in a production environment, ideally at mid-level scope.
Strong working knowledge of Google Workspace's core apps (Gmail, Drive, Calendar, Sites, Meet) and their admin-side configuration, sharing settings, and IAM controls.
Practical experience with user- and group-level administration - provisioning, org units, and account lifecycle management.
Working understanding of email fundamentals: DNS records (SPF, DKIM, DMARC), routing, and IMAP/SMTP concepts.
Professional Google Workspace Administrator Certification (required).
Genuine interest in and hands-on familiarity with Gemini and other AI features in Google Workspace - you're comfortable exploring new AI tooling and helping others adopt it.

Soft skills

Advanced Problem-Solving: Demonstrates strong analytical skills to diagnose and resolve complex technical issues effectively.
Excellent Communication: Fluent in English with the ability to explain complex technical information clearly and concisely to non-technical audiences.
Strong Collaboration: Ability to work effectively with cross-functional teams, including developers, product managers, and other IT personnel.
Time Management: Proven ability to manage time effectively, prioritizing tasks based on urgency and business impact.

Let’s cut to the cheese, this is why you'll love it here

Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
RRSP Matching - Competitive RRSP matching program offered
Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
Family Benefits - A parental leave top-up program for expectant parents.
Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Toronto, ON Pay Range

$90,000 - $100,000 CAD

Apply About employer

More about this job

Responsibilities

The role serves as the primary escalation point for L2 Google Workspace queries and complex technical issues. Additionally, it involves supporting employees in adopting Gemini AI features and managing day-to-day data support tasks.

Requirements

Candidates must have hands-on experience administering Google Workspace in a production environment and hold a Professional Google Workspace Administrator Certification. Strong knowledge of core Google apps, email fundamentals, and excellent communication skills are required.

Skills

Google Workspace administration
Gmail
Google Drive
Google Calendar
Google Meet
Google Sites
IAM controls
DNS records
SPF
DKIM
DMARC
Gemini AI
Technical troubleshooting
Documentation
Communication
Problem-solving

Benefits

Meal kit discounts
Health benefits
Dental benefits
Health spending account
Headspace app access
Fitness membership discount
RRSP matching
Vacation
Paid time off
Parental leave top-up
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Google Workspace
Gmail
Google Drive
Google Calendar
Google Meet
Google Sites
Gemini
AI
DNS
SPF
DKIM
DMARC
IAM
IT Support
L2 Support
Troubleshooting
SOP
Knowledge base
Provisioning
Account lifecycle management
IMAP
SMTP
Professional Google Workspace Administrator Certification
Hybrid work
Toronto
HelloFresh

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