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Gestionnaire, Solutions clients I+S/I+S Customer Solutions Manager
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- Full-time
Manage customer inquiries (i.e., pricing, product information).
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HelloFresh

Production Supervisor

Mississauga, ON, Canada

$65,000 - $70,000 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,000 - $70,000 CAD
Experience: 2-3 years of experience managing production within the Food & Beverage industry; preferably at fulfillment/distribution center
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: HWY 403 & Dundas St W, Mississauga

Shift: 7:30 AM to 4:15 PM on a rotating quarterly schedule of Tuesday to Saturday, Monday to Friday or Sunday to Thursday. Flexibility outside these hours based on business needs will be required.

S'more about the team

We are looking for a full-time Production Supervisor at our Factor Chinook Distribution Center. You will report to the Plating and Staging Manager and will be responsible for overseeing our Plating and Staging processes and scheduling as well as ensuring product is shipped out on time, including adhering and ensuring to quality standards. The ideal candidate is a curious, analytical, and process driven problem-solver.

Lettuce share what this role will be responsible for:

Create weekly production documents for staging and production
Ensure plans for Kitchen and Plating are executed and that all issues are communicated and tracked.
Drive customer experience through production plan attainment, low error rates on plating adherence, staging pick accuracy and ship out time.
Along with the rest of the Plating and Fulfillment team, build and implement production cost techniques that can be applied in production tasks and assembly.
Monitor Plating and Fulfillment plan, start-times, dismissal times and additional daily activities.
Maintain high standards of Good Manufacturing Procedures and housekeeping in the production facility to ensure a safe work environment.
Use designated technology to assure quality/accuracy of shipped product as well as efficient customer service.
Review customer error calls relevant to Plating and Fulfillment to measure & track quality, accuracy, and pick metrics along with identifying error trends to improve defined metrics
Conduct daily 5S, process, and facility readiness checks
Work in compliance with OH&S acts and regulations.
Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
Other duties as assigned

Sound a-peeling? Here's what we're looking for:

Bachelor’s degree or related management work experience.
2-3 years of experience managing production within the Food & Beverage industry; preferably at fulfillment/distribution center
Quantitative and analytical experience – must have proficiency using MS Excel and G-Suite Apps.
Leadership: Provide guidance and direction to the production lines.
Innovative: Think of creative and efficient solutions to problems others may take for granted.
Ownership: Take pride in what you do. Treat the process as if it is your own.
Time Management: Understand process flow and prioritize accordingly.
Proactive, ambitious, and assertive: you think beyond the scope of a given assignment.
Self-Motivated: Desire to learn responsibility through hard work and integrity.
Entrepreneurial with a strong attitude towards getting things done.

Let’s cut to the cheese, this is why you'll love it here:

Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
RRSP Matching - Competitive RRSP matching program offered
Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
Family Benefits - A parental leave top-up program for expectant parents.
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008

Mississauga, ON Pay Range

$65,000 - $70,000 CAD

Apply About employer

More about this job

Responsibilities

Oversee plating and staging operations, production scheduling, and fulfillment to ensure plans are executed, products meet quality standards, and shipments leave on time. Track production and customer error metrics, improve processes and cost efficiency, and maintain facility readiness, housekeeping, and workplace safety.

Requirements

Candidates should have a bachelor’s degree or related management work experience, along with 2–3 years of production management experience in the food and beverage industry, preferably in a fulfillment or distribution center. The role also calls for analytical skills and proficiency with Microsoft Excel and Google Workspace, as well as leadership, initiative, problem-solving, and strong time management.

Skills

Production Supervision
Food and Beverage Production
Production Scheduling
Team Leadership
Process Improvement
Quality Assurance
Inventory and Fulfillment Accuracy
Data Analysis
Microsoft Excel
Google Workspace
Time Management
Problem-Solving
Good Manufacturing Practices
5S
Occupational Health and Safety
Customer Experience

Benefits

Meal Kit Discounts
Health Insurance
Dental Insurance
Health Spending Account
Headspace App Access
Fitness Membership Discount
RRSP Matching
Paid Vacation
Paid Time Off
Parental Leave Top-Up
Career Development
Learning and Development Fund
Team Social Events

Visa sponsorship

Not detected in the job text

Keywords

Production Supervision
Plating
Staging
Production Scheduling
Fulfillment
Distribution Center
Food and Beverage
Production Planning
Production Plan Attainment
Quality Standards
Customer Error Tracking
Pick Accuracy
Shipping
Production Cost Techniques
Microsoft Excel
Google Workspace
Good Manufacturing Practices
5S
Housekeeping
Facility Readiness
Occupational Health and Safety
Personal Protective Equipment
Process Improvement
Customer Experience
Team Leadership

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