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Added 9 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Charlottetown, PE
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 9 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. John's, NL · Greater St. John's Metropolitan Area
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 9 mins ago
YO
Advancement Manager
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Full-time
…giving efforts and key fundraising initiatives. The Advancement Manager brings a relationship-centered approach to philanthropy, connecting donors to impact and helping them see the…
Added 9 mins ago
ECH - Manager, Marketing (12-Month Contract)
The Employee Experience Team
Vaughan, ON
Lead the development, deployment, and performance tracking of community-specific email marketing communications.
Added 24 mins ago
GO
Trades Instructor
Government of Manitoba
The Pas, MB
- Part-time
We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and…
Added 24 mins ago
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Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
…recruitment, operational and sales compliance, and professional development of branch staff. Works collaboratively within the branch, BMO partners and the community to build relationships…
Added 24 mins ago
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Client Service Assistant
BMO
Vancouver, BC · FBT
- Full-time
Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.
Added 24 mins ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Added 24 mins ago
B
Mortgage Specialist
BMO
Granby, QC · GRBY
- Full-time
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
Added 24 mins ago
B
SENIOR ACCOUNT MANAGER FINANCING – Montreal
BDC
Montreal, QC · Eastern Montreal
- Full-time
Opportunities for learning, training and development, and much more...
Added 24 mins ago
Vendor Relationship Manager - Property Claims
Aviva
Calgary, AB · AB
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Added 39 mins ago
C
Temporary Full-Time Gas Bar Attendant II
Co-op
North Battleford, SK
- Full-time
…work, and play – that’s why we are committed to supporting our community. When you shop Co-op, you’re choosing a business that keeps 100% of its profits in your community. Our profits help…
Added 54 mins ago
EH
Management Trainee
Enterprise Holdings
Richmond, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 54 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 54 mins ago
BC
Commercial Insurance Broker
BFL CANADA
Brossard, QC
- Full-time
We support our employees to shape their career by encouraging continuing education and investing in training and development.
Added 54 mins ago
AC
Member Services Representative- St. Georges Branch
Assiniboine Credit Union
Alexander, MB · St. Georges, MB
- Part-time
Reporting to the Manager, Member Service or Assistant Branch Manager, the Member Service Representative plays a key role in delivering a consistent and compelling member experience at ACU.…
Added 54 mins ago
GE
Plant Operator, Processing Facilities
GFL Environmental Inc.
Pickering, ON
- Full-time
…liquids division. Under general direction from the Operations Manager, the Plant Operator is responsible for day-to-day operations with respect to waste receiving, handling, processing and…
Added 1 hour ago
M
Manager, Mental Health - Canada
Movember
Toronto, ON
- Full-time
As Manager, Mental Health, Canada, you’ll lead the in-market delivery of Movember’s mental health programs across Canada, to time, quality, and budget. But alongside that, you’ll hold…
Added 1 hour ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
Current Team: 1 Family Physician + 1.5 MOAs + Office Manager
Added 1 hour ago
E
Lab Manager/Project Manager
EXP
Burnaby, BC
- Full-time
The Lab Manager / Project Manager is responsible for the leadership, technical oversight, and day-to-day operation of EXP's Soils and Materials Laboratory in Burnaby, BC. The role combines…
Added 1 hour ago
R
Financial Advisor Intern
RBC
Richmond, BC
- Full-time
Implement effective contact and relationship building strategies, that accelerate new client acquisition and retention in your local community
Added 1 hour ago
NS
Seating & Mobility Equipment Specialist
National Seating & Mobility
Red Deer, AB
- Full-time
Branch Manager or Sales Manager (depending on the size of the branch)
Added 1 hour ago
T
Public Relations Communications Manager
Turo
Toronto, ON
- $86,000 to $107,000 CAD / year
- Full-time
The Public Relations Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.
Added 1 hour ago
EH
Management Trainee
Enterprise Holdings
Port Coquitlam, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…

Helpero Ltd

Co-Founder Operations Manager

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Description Helpero is a Toronto-based home and commercial services platform designed to make booking trusted local specialists faster, easier, and more transparent. Through the Helpero app, customers can quickly schedule services such as cleaning, mounting, furniture assembly, plumbing, and other home support needs with verified professionals and secure payments. The platform focuses on convenience, clear service options, and a smooth experience from booking to completion for homeowners, renters, families, and busy professionals. Helpero also offers skilled service providers a modern digital channel to receive jobs, grow their customer base, and operate more professionally. Starting in Toronto, Helpero’s vision is to become one of Canada’s most trusted platforms for everyday home services by combining technology, trust, and community-based service delivery.

Role Description The Co-Founder Operations Manager is a full-time hybrid role responsible for building and overseeing the day-to-day operational backbone of Helpero. This role includes designing and refining workflows for customer bookings, service fulfillment, and specialist onboarding to ensure reliability and efficiency. The individual will manage operational metrics, troubleshoot issues across the platform, and collaborate closely with product, marketing, and support to improve processes and user experience. They will help shape and implement policies, quality standards, and performance benchmarks for service providers, as well as coordinate with external partners where needed. As a co-founder, this person will contribute to strategic planning, fundraising preparation, and long-term growth initiatives while maintaining a hands-on approach to daily operations.

Qualifications

Strong analytical skills to interpret data, optimize processes, and support decision-making.
Excellent communication abilities for working with co-founders, service providers, customers, and partners.
Sales-related skills to support partnership development, provider recruitment, and customer acquisition efforts.
Marketing experience to collaborate on go-to-market activities and help position Helpero within the local services ecosystem.
Research skills to assess market trends, customer needs, and operational best practices.
Experience in operations management, marketplace platforms, or service-based businesses is highly beneficial.
Comfort working in a startup environment with changing priorities and a hands-on, problem-solving mindset.
Bachelor’s degree in Business, Operations, or a related field, or equivalent practical experience.
Ability to work independently in a remote setting as well, with strong organizational and time management skills.

Apply About employer

More about this job

Responsibilities

Build and manage Helpero’s day-to-day operations, including booking and fulfillment workflows, specialist onboarding, operational metrics, issue resolution, and provider quality standards. Collaborate with product, marketing, support, and external partners to improve the customer and provider experience, while contributing to strategic planning, fundraising preparation, and growth.

Requirements

The role calls for strong analytical, communication, sales, marketing, and research skills, with experience in operations management, marketplace platforms, or service businesses considered beneficial. Candidates should be comfortable in a hands-on startup environment, work independently with strong organizational skills, and have a bachelor’s degree in business, operations, or a related field, or equivalent practical experience.

Skills

Operations Management
Workflow Design
Process Optimization
Data Analysis
Operational Metrics
Problem-Solving
Communication
Sales
Partnership Development
Provider Recruitment
Customer Acquisition
Marketing
Market Research
Strategic Planning
Fundraising Preparation
Project Coordination

Visa sponsorship

Not detected in the job text

Keywords

Home Services
Commercial Services
Marketplace Platform
Operations Management
Customer Bookings
Service Fulfillment
Specialist Onboarding
Operational Metrics
Workflow Design
Process Optimization
Quality Standards
Performance Benchmarks
Provider Recruitment
Partnership Development
Customer Acquisition
Go-To-Market
Market Research
Customer Experience
Service Provider Experience
Strategic Planning
Fundraising
Startup
Toronto
Secure Payments

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