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Field Service Mechanic

  • Toronto, ON, Canada
  • Etobicoke, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

As a Field Heavy Duty Equipment Mechanic, you are a master technician and will assume a leadership role in product knowledge and standards of quality in the field. The primary focus of a Herc Rentals Field Heavy Duty Equipment Mechanic is to utilize their mechanical expertise to lead fleet maintenance and repair operations at customer job sites, ensuring Herc Rentals equipment remains operational and on the rental 'ready line'. This goal is achieved safely and professionally through an effective preventative and corrective maintenance program.

What you will do...

Field Fleet Maintenance Leadership

  • Maintain PM schedules for Herc-owned fleet at active job sites.
  • Operate/test equipment onsite to confirm quality standards before and after repairs.
  • Independently perform routine maintenance and repairs on fleet equipment and trucks.
  • Perform oil changes, lubrication, tire/hose/battery replacements, and related field services.
  • Recondition/replace heavy equipment parts and diagnose wear/tear onsite.
  • Keep service truck and inventory clean, organized, and stocked.
  • Produce detailed service reports and repair logs per visit.
  • Follow field procedures, protocols, and safety requirements; other duties as assigned.

Advanced Diagnostics & Repairs (Field)

  • Diagnose engines, DC electrical, propane, hydraulic, and fuel systems onsite using diagnostic/hand tools and measuring instruments.
  • Repair using electrical schematics; inspect overvoltage protection and indicator lights.
  • Replace/diagnose control modules; reprogram firmware/software via laptop/tablet tools.
  • Apply computer-controlled diagnostics to resolve electrical issues without branch return.
  • Diagnose lithium electrical issues, intermittent faults, and post-fire failure analysis.
  • Diagnose/repair safety-critical circuits to restore equipment onsite; install aftermarket electrical components.
  • Diagnose DPF/DEF system issues; troubleshoot and calibrate mechanical, electronic, and power loss issues.
  • Conduct failure analysis supporting policy review and warranty eligibility.
  • Analyze/test lubrication systems; replace injectors and common rail components.

Advanced Aerial & Hydraulic Systems (Field)

  • Repair/reseal hydraulic cylinders; diagnose pumps, motors, wiring, sensors.
  • Inspect lithium battery charging; recalibrate aerial systems; perform annual aerial inspections.
  • Service emission control components, including DPF.
  • Diagnose pressure loss, overheating, sluggish movement.
  • Use computerized tools to trace electrical faults, connections, switches, sensors, and safety interlocks.

Field Leadership & Mentorship

  • Assist shop lead with damage estimates, repairs, and documentation onsite.
  • Take service calls in shop lead's absence; dispatch/coordinate Field Service Mechanics for timely repairs.
  • Assist training other Field Service Mechanics techs under shop lead direction.
  • Enter/review work orders and order parts via fleet management system from the field.
  • Serve as primary customer contact onsite, maintaining a professional, responsive presence.

Requirements

  • Asset: Journeyman Off Road Certification or HET Red Seal in Heavy Duty.
  • Must have at least 3-years’ hands on experience repairing Aerial equipment.
  • Ability to be on-call once a month (mandatory).
  • Valid Class G driver’s license.
  • A clean and recent driving record will be requested.

Skills

  • Ability to work constructively under pressure.
  • Ability to multi-task in a fast-paced environment
  • Demonstrates initiative and strong organizational skills.
  • Exceptional communication skills while maintaining a professional customer service focused attitude.
  • Ability to safely lift up to 50 pounds frequently.
  • Must be able to work indoors and outdoors when required of the job.
  • Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
  • Ability to sit, stand, and walk for extended periods of time.

Req #: 72045

Type: Replacement

Pay Range: Negotiable based on experience + Benefits + 3 weeks Vacation

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Healthcare spending account

Smoking Cessation Program

Weight Loss Program

Herc Life Wellness Program

Building Your Financial Future

Company matched Pension Plan

Employee Stock Purchase Program

Registered Retirement Savings Plan

Non Registered Savings Plan

Tax Free Spending Account (TFSA)

Life & Work Harmony

Paid Vacation Time Off (Minimum 3 weeks)

Paid sick days

Military leave

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $500 per year

Auto & Home Insurance Discounts

Protecting You & Your Family

Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Herc Rentals is an equal opportunity employer. Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.
More about this job

Responsibilities

Lead field maintenance and repair of rental equipment at customer sites, including preventive maintenance, advanced diagnostics, hydraulic and aerial system repairs, and safety-critical troubleshooting. Coordinate service calls, document work and parts needs, support estimates and warranty analysis, and serve as a professional customer contact while mentoring other mechanics.

Requirements

Requires a Journeyman Off Road Certification or Heavy Duty Equipment Technician Red Seal, at least three years of hands-on aerial equipment repair experience, a valid Class G driver's license, and a clean recent driving record. The mechanic must be available for mandatory on-call duty once a month and able to perform physically demanding work indoors and outdoors.

Skills

  • Heavy-Duty Equipment Repair
  • Aerial Equipment Repair
  • Preventive Maintenance
  • Corrective Maintenance
  • Engine Diagnostics
  • Electrical Diagnostics
  • Hydraulic Systems
  • Fuel Systems
  • Propane Systems
  • Lithium Battery Systems
  • DPF and DEF Systems
  • Equipment Reconditioning
  • Failure Analysis
  • Customer Service
  • Field Service Coordination
  • Mentoring

Benefits

  • Medical, Dental, and Vision Coverage
  • Life and Disability Insurance
  • Healthcare Spending Account
  • Smoking Cessation Program
  • Weight Loss Program
  • Wellness Program
  • Company-Matched Pension Plan
  • Employee Stock Purchase Program
  • Non-Registered Savings Plan
  • Tax-Free Savings Account
  • Paid Vacation
  • Paid Sick Days
  • Military Leave
  • Employee Assistance Program
  • Adoption Assistance Reimbursement
  • Tuition Reimbursement
  • Mechanic Tool Reimbursement
  • Auto and Home Insurance Discounts
  • Supplemental Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Critical Illness Insurance
  • Accident Insurance

Visa sponsorship

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Categories

  • Trades
  • Engineering
  • Management & Leadership
  • Customer Service & Support
  • Transportation

Keywords

  • Journeyman Off Road Certification
  • Heavy Duty Equipment Technician Red Seal
  • Aerial Equipment
  • Fleet Maintenance
  • Preventive Maintenance
  • Corrective Maintenance
  • Heavy Equipment
  • Service Trucks
  • Engine Diagnostics
  • DC Electrical Systems
  • Electrical Schematics
  • Control Modules
  • Firmware Reprogramming
  • Diagnostic Tools
  • Lithium Battery Systems
  • Hydraulic Cylinders
  • Hydraulic Pumps
  • Hydraulic Motors
  • Aerial Inspections
  • DPF
  • DEF
  • Emission Control Systems
  • Lubrication Systems
  • Common Rail Components
  • Failure Analysis
  • Warranty Eligibility
  • Fleet Management System
  • Work Orders
  • Class G Driver's License
  • Customer Service

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