Heavy Duty Field Service Mechanic
- Hinton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.
Job Purpose
As a Field Heavy Duty Equipment Mechanic, you are a master technician and will assume a leadership role in product knowledge and standards of quality in the field. The primary focus of a Herc Rentals Field Heavy Duty Equipment Mechanic is to utilize their mechanical expertise to lead fleet maintenance and repair operations at customer job sites, ensuring Herc Rentals equipment remains operational and on the rental 'ready line'. This goal is achieved safely and professionally through an effective preventative and corrective maintenance program.
What you will do...
Field Fleet Maintenance Leadership
- Maintain PM schedules for Herc-owned fleet at active job sites.
- Operate/test equipment onsite to confirm quality standards before and after repairs.
- Independently perform routine maintenance and repairs on fleet equipment and trucks.
- Perform oil changes, lubrication, tire/hose/battery replacements, and related field services.
- Recondition/replace heavy equipment parts and diagnose wear/tear onsite.
- Keep service truck and inventory clean, organized, and stocked.
- Produce detailed service reports and repair logs per visit.
- Follow field procedures, protocols, and safety requirements; other duties as assigned.
- Diagnose engines, DC electrical, propane, hydraulic, and fuel systems onsite using diagnostic/hand tools and measuring instruments.
- Repair using electrical schematics; inspect overvoltage protection and indicator lights.
- Replace/diagnose control modules; reprogram firmware/software via laptop/tablet tools.
- Apply computer-controlled diagnostics to resolve electrical issues without branch return.
- Diagnose lithium electrical issues, intermittent faults, and post-fire failure analysis.
- Diagnose/repair safety-critical circuits to restore equipment onsite; install aftermarket electrical components.
- Diagnose DPF/DEF system issues; troubleshoot and calibrate mechanical, electronic, and power loss issues.
- Conduct failure analysis supporting policy review and warranty eligibility.
- Analyze/test lubrication systems; replace injectors and common rail components.
- Repair/reseal hydraulic cylinders; diagnose pumps, motors, wiring, sensors.
- Inspect lithium battery charging; recalibrate aerial systems; perform annual aerial inspections.
- Service emission control components, including DPF.
- Diagnose pressure loss, overheating, sluggish movement.
- Use computerized tools to trace electrical faults, connections, switches, sensors, and safety interlocks.
- Assist shop lead with damage estimates, repairs, and documentation onsite.
- Take service calls in shop lead's absence; dispatch/coordinate Field Service Mechanics for timely repairs.
- Assist training other Field Service Mechanics techs under shop lead direction.
- Enter/review work orders and order parts via fleet management system from the field.
- Serve as primary customer contact onsite, maintaining a professional, responsive presence.
- Journeyman Off Road Certification or HET Red Seal in Heavy Duty.
- Must have at least 3-years’ hands on experience repairing Aerial equipment.
- Ability to be on-call every other week.
- Valid Class 5 driver’s license.
- A clean and recent driving record will be requested.
- Ability to work constructively under pressure.
- Ability to multi-task in a fast-paced environment
- Demonstrates initiative and strong organizational skills.
- Exceptional communication skills while maintaining a professional customer service focused attitude.
- Ability to safely lift up to 50 pounds frequently.
- Must be able to work indoors and outdoors when required of the job.
- Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
- Ability to sit, stand, and walk for extended periods of time.
Pay Range: Negotiable Based on Experience + Benefits
Our long-term strategy underscores the understanding that our success depends on the dedication and capability of our team members. We are focused on attracting, retaining and empowering talented and dedicated people to build the best team in the equipment rental industry. We also seek to build a team that reflects the variety of people, cultures and communities we interact with every day and to create an inclusive, productive environment in which all team members feel valued and respected.
Herc Rentals provides an excellent compensation and benefits package, which includes a competitive salary, retirement savings plan, tuition reimbursement, comprehensive medical, dental, vision care, life insurance coverage, paid vacation and holidays.
Herc Rentals is an equal opportunity employer.
More about this job
Responsibilities
Lead preventive maintenance and repair of rental equipment and trucks at customer job sites, including advanced diagnostics and repairs across engine, electrical, hydraulic, aerial, emissions, and battery systems. Coordinate field service work, document repairs, support estimates and parts ordering, mentor technicians, and serve as the primary onsite customer contact.
Requirements
Requires a Journeyman Off Road certification or Heavy Duty Equipment Technician Red Seal, at least three years of hands-on aerial equipment repair experience, and a valid Class 5 driver's license with a clean recent driving record. The mechanic must be available for on-call duty every other week and able to perform physically demanding work indoors and outdoors.
Skills
- Heavy-Duty Equipment Repair
- Aerial Equipment Maintenance
- Preventive Maintenance
- Engine Diagnostics
- Electrical Diagnostics
- Hydraulic Systems Repair
- Fuel System Diagnostics
- Propane System Diagnostics
- Lithium Battery Diagnostics
- DPF/DEF System Troubleshooting
- Equipment Reconditioning
- Failure Analysis
- Customer Service
- Field Service Coordination
- Technical Mentoring
- Service Documentation
Benefits
- Retirement Savings Plan
- Tuition Reimbursement
- Medical Insurance
- Dental Insurance
- Vision Care
- Life Insurance
- Paid Vacation
- Paid Holidays
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Engineering
- Management & Leadership
- Customer Service & Support
- Transportation
Keywords
- Journeyman Off Road Certification
- Heavy Duty Equipment Technician Red Seal
- Aerial Equipment
- Preventive Maintenance
- Fleet Maintenance
- Engine Diagnostics
- DC Electrical Systems
- Propane Systems
- Hydraulic Systems
- Fuel Systems
- Lithium Batteries
- Diagnostic Tools
- Electrical Schematics
- Control Modules
- Firmware Reprogramming
- DPF/DEF Systems
- Common Rail Components
- Hydraulic Cylinders
- Aerial Inspections
- Safety Interlocks
- Failure Analysis
- Warranty Eligibility
- Fleet Management System
- Work Orders
- Field Service
- Customer Job Sites
- Class 5 Driver's License