Sr Sales and Operations Coordinator

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 615 locations and has about 12,000 employees in North America as of September 30, 2026.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentalsbranch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

In this role you will learn to...

• Take initiative and work autonomously
• Manage a profit and loss statement
• Effectively grow a diverse portfolio of customers
• Manage a fleet inventory mix
• Become a safety expert
• Be an expert in the equipment rental industry
• Be promoted and grow your career!
  
  

What you will do...

• Proactively answer and resolve customer questions
• Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
• Optimize routing of drivers by being a DOT Regulations expert
• Aid and support the other coordinators at the branch
• Be a trusted partner to the territory sales representatives
• Manage a portfolio of customers
• Maximize revenue through superior customer service on all existi ng orders
• Finalize sales for both inbound and outbound calls
• Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
• Generate, process, analyze and review the daily business reports
• Support all team members
  
  

Requirements

• High school or GED required, College Degree preferred
• Must be fluent in Rental Man
• Fluent with On the Go use
• Proficient in DOT Regulations and load securement guidelines
• Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
• Act as local expert on Optimus and pricing practices
• Assist others with Salesforce.com
• Continue to open accounts and prescreen customers using eApply
• 2 - 4 year of relatable experience
• A valid driver's license with a clean driving record
• Ability to drive and operate multiple types of vehicles and equipment
• Ability to communicate with customers
  
  

Skills

• Ability to safely lift 50 pounds frequently.
• Must be able to work indoors and outdoors when required of the job.
• Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
• Ability to sit, stand, and walk for extended periods of time.
• Decision Making/Judgement
• Initiative
• Planning
• Personal Organization
• Adaptability/Flexibility
• Teamwork
  
  

Req #: 72665

Type: Replacement

Pay Range: Negotiable based on experience + Benefits

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Healthcare spending account

Smoking Cessation Program

Weight Loss Program

Herc Life Wellness Program

Building Your Financial Future

Company matched Pension Plan

Employee Stock Purchase Program

Registered Retirement Savings Plan

Non Registered Savings Plan

Tax Free Spending Account (TFSA)

Life & Work Harmony

Paid Vacation Time Off (Minimum 3 weeks)

Paid sick days

Military leave

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $500 per year

Auto & Home Insurance Discounts

Protecting You & Your Family

Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Herc Rentals is an equal opportunity employer. Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.