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Herc Rentals

Sr Sales and Operations Coordinator

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 2 - 4 year of relatable experience
Posting language: English
Posted: Nov 2, 2026

Original job description

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 615 locations and has about 12,000 employees in North America as of September 30, 2026.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentalsbranch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

In this role you will learn to...

Take initiative and work autonomously
Manage a profit and loss statement
Effectively grow a diverse portfolio of customers
Manage a fleet inventory mix
Become a safety expert
Be an expert in the equipment rental industry
Be promoted and grow your career!

What you will do...

Proactively answer and resolve customer questions
Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
Optimize routing of drivers by being a DOT Regulations expert
Aid and support the other coordinators at the branch
Be a trusted partner to the territory sales representatives
Manage a portfolio of customers
Maximize revenue through superior customer service on all existi ng orders
Finalize sales for both inbound and outbound calls
Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
Generate, process, analyze and review the daily business reports
Support all team members

Requirements

High school or GED required, College Degree preferred
Must be fluent in Rental Man
Fluent with On the Go use
Proficient in DOT Regulations and load securement guidelines
Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists
Act as local expert on Optimus and pricing practices
Assist others with Salesforce.com
Continue to open accounts and prescreen customers using eApply
2 - 4 year of relatable experience
A valid driver's license with a clean driving record
Ability to drive and operate multiple types of vehicles and equipment
Ability to communicate with customers

Skills

Ability to safely lift 50 pounds frequently.
Must be able to work indoors and outdoors when required of the job.
Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
Ability to sit, stand, and walk for extended periods of time.
Decision Making/Judgement
Initiative
Planning
Personal Organization
Adaptability/Flexibility
Teamwork

Req #: 72665

Type: Replacement

Pay Range: Negotiable based on experience + Benefits

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Healthcare spending account

Smoking Cessation Program

Weight Loss Program

Herc Life Wellness Program

Building Your Financial Future

Company matched Pension Plan

Employee Stock Purchase Program

Registered Retirement Savings Plan

Non Registered Savings Plan

Tax Free Spending Account (TFSA)

Life & Work Harmony

Paid Vacation Time Off (Minimum 3 weeks)

Paid sick days

Military leave

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $500 per year

Auto & Home Insurance Discounts

Protecting You & Your Family

Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Herc Rentals is an equal opportunity employer. Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.

Apply About employer

More about this job

Responsibilities

Serve as a primary point of contact for branch customers, answering questions, advising on equipment, finalizing sales, and managing customer accounts. Coordinate equipment deliveries and pickups, optimize driver routes, support branch colleagues and sales representatives, and review daily business reports.

Requirements

A high school diploma or GED is required, with a college degree preferred, along with 2–4 years of related experience and fluency in Rental Man and On the Go. Candidates need a valid driver's license with a clean record, the ability to operate multiple vehicles and equipment, knowledge of DOT regulations and load securement, strong communication skills, and the ability to perform physical tasks including frequently lifting 50 pounds.

Skills

Customer Service
Sales
Equipment Rental
Fleet Inventory Management
Delivery Scheduling
Route Optimization
DOT Regulations
Load Securement
Rental Man
On the Go
Optimus
Salesforce.com
eApply
Business Reporting
Communication
Teamwork

Benefits

Medical Insurance
Dental Insurance
Vision Coverage
Life Insurance
Disability Insurance
Healthcare Spending Account
Smoking Cessation Program
Weight Loss Program
Wellness Program
Company-Matched Pension Plan
Employee Stock Purchase Program
Non-Registered Savings Plan
Tax-Free Savings Account
Paid Vacation
Paid Sick Days
Military Leave
Employee Assistance Program
Adoption Assistance
Tuition Reimbursement
Mechanic Tool Reimbursement
Auto and Home Insurance Discounts
Critical Illness Insurance
Accident Insurance

Visa sponsorship

Not detected in the job text

Keywords

Equipment Rental
Customer Service
Sales
Sales Operations
Customer Account Management
Fleet Inventory
Delivery Scheduling
Pickup Scheduling
Route Optimization
DOT Regulations
Load Securement
Rental Man
On the Go
Optimus
Pricing Practices
Salesforce.com
eApply
Business Reports
Profit and Loss
Equipment Maintenance
Equipment Operation
Driver Coordination
Procurement
Safety
Customer Prescreening

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