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Herc Rentals

Sr Sales and Operations Coordinator

Hamilton, ON, Canada

Pay: Pay Range: $26 - $28 per hour
Job type: Full-time
Apply by: Oct 21, 2026
Experience: 2 - 4 year of relatable experience.
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

In Canada, Herc Rentals has a significant presence with multiple locations across the country. The company provides a wide range of equipment rental services to various industries, including construction, industrial, and government sectors. Herc Rentals is committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its operations comply with Canadian regulations and standards.

Job Purpose

The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentalsbranch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career.

This is a full time role with shifts Monday - Friday 7am - 4pm with ability to stay till close (5 pm )

In this role you will learn to...

Take initiative and work autonomously
Manage a profit and loss statement
Effectively grow a diverse portfolio of customers
Manage a fleet inventory mix
Become a safety expert
Be an expert in the equipment rental industry
Be promoted and grow your career!

What you will do...

Proactively answer and resolve customer questions
Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
Optimize routing of drivers by being a DOT Regulations expert
Aid and support the other coordinators at the branch
Be a trusted partner to the territory sales representatives
Manage a portfolio of customers
Maximize revenue through superior customer service on all existi ng orders
Finalize sales for both inbound and outbound calls
Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
Generate, process, analyze and review the daily business reports
Support all team members

Skills

Ability to safely lift up to 50 pounds frequently.
Must be able to work indoors and outdoors when required of the job.
Ability to perform repetitive tasks; stretch, turn, twist, and reach overhead; bend, crouch, squat, kneel, and stoop for extended periods of time.
Ability to sit, stand, and walk for extended periods of time.
Decision Making/Judgement.
Initiative.
Planning.
Personal Organization.
Adaptability/Flexibility.
Teamwork.

Requirements

High school or GED required, College Degree preferred.
Must be tec savvy - will be using a variety of applications including: Outlook, Rental Man, Salesforce, On-the-Go use etc.
Proficient in DOT Regulations and load securement guidelines.
Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
Act as local expert on Optimus and pricing practices.
Salesforce experience an asset.
Continue to open accounts and prescreen customers using eApply.
2 - 4 year of relatable experience.
A valid driver's license with a clean driving record.
Ability to drive and operate multiple types of vehicles and equipment.
Ability to communicate with customers.

Req #: 71471

Type: Replacement

Pay Range: $26 - $28 per hour

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Healthcare spending account

Smoking Cessation Program

Weight Loss Program

Herc Life Wellness Program

Building Your Financial Future

Company matched Pension Plan

Employee Stock Purchase Program

Registered Retirement Savings Plan

Non Registered Savings Plan

Tax Free Spending Account (TFSA)

Life & Work Harmony

Paid Vacation Time Off (Minimum 3 weeks)

Paid sick days

Military leave

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Mechanic Tool reimbursement of up to $500 per year

Auto & Home Insurance Discounts

Protecting You & Your Family

Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Herc Rentals is an equal opportunity employer. Herc Rentals does not utilize Artificial Intelligence (AI) for sourcing or recruiting candidates.

Apply About employer

More about this job

Responsibilities

The Senior Sales and Operations Coordinator manages branch operations, including customer service, equipment scheduling, and fleet inventory. They are responsible for maximizing revenue, finalizing sales, and supporting the branch team through reporting and administrative tasks.

Requirements

Candidates must have a high school diploma or GED, with a college degree preferred, and 2-4 years of relevant experience. Proficiency in DOT regulations, technical applications like Salesforce, and a valid driver's license are required.

Skills

Customer service
Sales
Operations management
Inventory management
DOT regulations
Logistics
Reporting
Data analysis
Communication
Problem solving
Time management
Teamwork
Equipment maintenance
Technical proficiency
Salesforce
Outlook

Benefits

Medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Healthcare spending account
Smoking cessation program
Weight loss program
Wellness program
Pension plan
Employee stock purchase program
Tax free spending account
Paid vacation
Paid sick days
Military leave
Employee assistance program
Adoption assistance reimbursement
Tuition reimbursement
Mechanic tool reimbursement
Auto and home insurance discounts
Accidental death and dismemberment insurance
Critical illness insurance
Accident insurance

Visa sponsorship

Not detected in the job text

Keywords

Sales
Operations
Equipment Rental
Customer Service
Fleet Management
DOT Regulations
Profit and Loss
Salesforce
Rental Man
Optimus
Inventory
Logistics
Reporting
Procurement
Construction
Industrial
Government
Safety
Sustainability
Account Management
Inbound Sales
Outbound Sales
Load Securement
Dashboard
Branch Operations

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